Shivani Balyan

• Helped solve diverse program problems with in-depth analysis.
• Performed system analysis, documentation, testing, implementation and user support for platform transitions.
• Evaluated and adopted new technologies to address changing industry needs.

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• Researched and recommended process improvements designed to mitigate operational and financial risk.
• Resolved malfunctions with systems and programs through troubleshooting.
• Gathered, organized and input information into digital database.
• Generated reports detailing findings and recommendations.