Shivani Dave

• Researched, classified and derived HTS code for different market places across a wide range of products on Amazon Catalog.
• Maintained quality, SLA & TAT for all range of products and prioritizing DI inflow basis on demand of the products.
• Ensured breakdown and grouping of all the products in the catalog as per the SOP, and end-to-end application of Customs, Tariff, Trade Compliance, GRI Principles to ensure smooth transition of the product overseas.
• Making sure that the products are complying with the Indirect custom tax and other export regulations.
• Provided resolution for queries of fellow associates as per the discussion with Head SME and their approval.
• Identified Risk levels and doing risk assessments of special items in consumable items, electronic items and dangerous goods once returned from customers and destroying ASIN's with higher risk levels as per Amazon's Supply Chain Standards.
• Calculation of common taxes charged by customs once the items are destroyed and recording the same to share it further to the adjacent teams.
• Ensured the product on the DP comply with the Environment, Health and Safety Standards of Amazon and if any discrepancy then highlighting the same on priority to the adjacent teams.
• Identified, measured & recommended improvement plans for KPI's (Key Performance Indicators) across all business areas by collaborating with adjacent departments and stakeholders.
• Assisted in development and implementation of SOP and process improvement through identifying grey areas in the process and initiating projects in order to fix the issues keeping higher management in loop.
• Maintained product backlog for ongoing projects and ensured there are no loopholes and challenges in the next sprint.
• Performed Primary and Secondary Research on a wide variety of products on Amazon Catalog.
• Proactively worked with cross functional internal teams to enhance and evolve Social Responsibility programs to drive measurable improvements for ensuring operations with utmost Sustainability.
• Remained up-to-date on new customs enforcement policies, procedures and techniques through training, seminars and workshops.
• Developed and maintained project documentation, including project plans, status reports, KPIs and issue logs.

Highlight:

• Received Ace of Spade Award for 100% accuracy for 2 consecutive months
• Initiated process improvement Ideas, Projects, and plans and executed them successfully.

• Managed overall Trade processing & Reconciliation.
• Identified and resolved discrepancies between client and books of accounts.
• Following checklists attributes according to particular funds and ensuring proper implementation.
• Analyzed fund performance on a daily and monthly basis.
• Monitored daily trading and fund pricing.
• Provided proper treatment to the books of accounts according to fund; checked errors, ran queries & reported them.
• Analyzed operational improvements against KPIs to measure progress.
• Conducted root cause analysis to formulate countermeasures to business mistakes and improve operations.
• Project management of key project work streams within Investor Services, Investor Accounting, Financial Control and Tax.
• Identify and escalate issues surrounding competing projects and programs.
• Performing comprehensive due diligence on new funds, including evaluating stated strategies, investment processes, risk controls, team capabilities and Quality checks.
• Worked Independently for multiple sets of clients and Ensured deliverables on time and sign offs to onshore.
• Communicated effectively with team members, internal groups and external counterparty.
• Escalated issues to the concerned department on a timely basis.
• Maintaining proper communication with onshore on fund levels.
• Researched macroeconomic, industry and company-specific data to inform investment decisions.

• Worked on Quantix Testing and recorded, analyzed & validated financial data, CSR and data on due diligence for companies by maintaining quality and meeting strict deadlines
• Worked on sectoral grouping of companies as per their core operations, identified risk associated with their operations and finances of the company and the sector it falls under
• Identified key challenges within the team and developed appropriate solutions
• Studied different industry modules and parameters of ratings and stayed up to date with the amendments
• Provided ratings in the form of RAG tagging as per the sectoral analysis and research performed on companies to ensure compliance with MCA regulations, ethics and other Sustainability Standards
• Ensured end-to-end flow of data and their proper availability to the investors on the Quantix platform
• Performing user acceptance testing within teams and flag potential issues to the management
• Initiating and Prioritizing initiatives based on business needs and requirements
• Identified bugs in the system and ensured proper & efficient flow of data to be made available to the investors on time
• Escalate to relevant levels of management on operational risk incidents and/or recurring weaknesses by conducting assessments and running queries that can cause discrepancies in the end reports published
• Analyzed market trends, reports, statistics, and maintaining relevant documentation for bugs identified so that they can be referred to going ahead in the next sprint

Highlight:

• Independently handled Quantix Testing as a Project and executed it successfully.

• Studied on ESG parameters impacting investments made for a company.
• Ensured quality & relevance of the data and maintained deadlines.
• Worked and researched on 30+ companies that were majorly operating in Oil and Gas / Power / Infrastructure /Energy sectors and researched on their core operations and business segments.
• Identified risk related to ESG parameters and went above and beyond to identify the risk related to ESG in their operations by doing secondary research on various platforms such as CDP, GRI's and Third party websites.
• Ensured appropriate review of the financial impact of operational incidents and root cause and business impact analysis.
• Compiling and analyzing data and information about the organization, its practices, and legal obligations and presenting the reports for review to higher management.
• Prepared detailed reports summarizing research findings and recommendations for further action.

Projects Managed:

Green Bonds Exposure:

• Conducted a National Level Research Presentation at IMDR, Pune on Green Bonds and their emerging advantages and how sustainability plays a role in business and its growth

Process Improvement Exposure:

• Initiated and conducted process improvement projects at the previous and current organizations; worked on SOP and created documents in regard to the same

Soft Skills

• Innovator
• Problem-solving
• Decision Maker
• Adaptable
• Multitasker
• Good Listener