Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shivani Gadhavi

Ahmedabad

Summary

Motivated professional with successful experience in customer service and sales. Experienced in managing inventory, merchandising, and ensuring high standards of customer service. Excels in developing product knowledge and understanding customer needs to ensure excellent customer experience.

Overview

2
2
years of professional experience

Work History

B2B SALES REPRESENTATIVE

Paylidify
Vancouver
12.2023 - 04.2024
  • Negotiated contracts, pricing and payment terms with customers.
  • Listened to customer needs to identify and recommend best products and services.
  • Discussed pricing and negotiated service contracts to secure agreements.
  • Responded promptly to inquiries from current and potential customers regarding products or services.

SALES ASSOCIATE

Telus Communications
Burnaby
09.2022 - 07.2023
  • Generated leads by networking with existing customers, as well as cold calling new prospects.
  • Greeted prospective customers in a friendly and professional manner.
  • Analyzed competitor pricing strategies to ensure competitive rates were offered at all times.
  • Performed door-to-door surveys to collect customer feedback on services and products.
  • Achieved or surpassed monthly sales quotas.

Reverse Logistics Specialist

Ingram Micro
Richmond
11.2021 - 07.2022
  • Enhanced customer satisfaction by providing personalised beauty consultations and recommending suitable products.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Conducted informative in-store product demonstrations, leading to heightened consumer awareness of new releases.

Education

Associate's Degree - Marketing and Sales Management

British Columbia Institute of Technology
01.2024

Skills

  • Customer service
  • Sales forecasting
  • Networking strategies
  • Competitive pricing
  • Effective communication
  • Time management

Timeline

B2B SALES REPRESENTATIVE

Paylidify
12.2023 - 04.2024

SALES ASSOCIATE

Telus Communications
09.2022 - 07.2023

Reverse Logistics Specialist

Ingram Micro
11.2021 - 07.2022

Associate's Degree - Marketing and Sales Management

British Columbia Institute of Technology

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Shivani Gadhavi