Shivani Garg
Bengaluru
Summary
ACAMS (CAMS) Certified AML professional with 8.5 years of experience in Transaction Monitoring, AML/CTF investigations, KYC/CDD/EDD, and FATCA/CRS compliance within global financial institutions. Proven expertise in L1/L2 investigations, identifying typologies such as structuring, smurfing, rapid movement of funds, high-risk jurisdictions, and unusual customer behavior. Strong hands-on experience with Actimize, Oracle Mantas, FICO Tonbeller, Verafin, and case management systems. Demonstrated capability in SAR/STR drafting, sanctions/PEP screening, SOF/SOW analysis, QA audits, risk-based due diligence, regulatory reporting, team leadership, training delivery, SLA management, and audit readiness across multi-jurisdictional environments.
Overview
8
8
years of professional experience
Work History
Team Lead
Accenture Private Limited
Bengaluru
04.2022 - Current
- Conducted Level 1 (L1) and Level 2 (L2) transaction monitoring investigations across AML/CTF typologies including structuring, smurfing, rapid fund movements, high-risk jurisdictions, and unusual customer behavior, ensuring accurate identification of suspicious activity.
- Performed advanced transaction analysis including fund flow, pattern recognition, linkage analysis, geographic risk assessment, counterparty review, and economic purpose assessment to detect potential money laundering and terrorist financing risks.
- Utilized industry-leading transaction monitoring platforms (NICE Actimize, Oracle Mantas, FIS, FICO Tonbeller, Nasdaq Verafin) and documented findings in case management systems in compliance with regulatory standards.
- Conducted enhanced due diligence (EDD), source of funds/wealth (SOF/SOW) analysis, sanctions, PEP, and adverse media screening, supporting regulatory compliance and escalation decisions.
- Drafted and filed Suspicious Activity Reports (SARs/STRs) with regulator-ready narratives, ensuring adherence to FIU requirements, timelines, and internal escalation procedures.
- Led team management and mentoring for 18 analysts, overseeing workload distribution, SLA adherence, performance evaluations, and skill development, while acting as an AML/Transaction Monitoring SME for complex queries and regulatory guidance.
- Conducted Quality Assurance (QA) audits, process reviews, root cause analysis, and implemented corrective actions to improve investigation accuracy and compliance with AML policies, SOPs, and regulatory expectations.
- Designed and delivered training programs for 150+ resources on AML, transaction monitoring, KYC/CDD, regulatory guidelines, SOPs, and tools, measuring effectiveness via KPIs, dashboards, and performance metrics.
Senior Analyst
IBM India private Limited
Bengaluru
10.2019 - 04.2022
- Conducted Periodic KYC Reviews (PKR) for EMEA-region individual and non-individual clients, ensuring compliance with AML, KYC, CDD, EDD, and global regulatory requirements.
- Performed end-to-end KYC remediation, including identification, verification, and resolution of missing or outdated customer information within core banking and KYC systems.
- Executed customer due diligence (CDD) and enhanced due diligence (EDD) using a risk-based approach, assigning customer risk ratings, identifying red flags, and escalating potential financial crime risks.
- Conducted Sanctions, PEP, and Adverse Media screening of clients, beneficial owners, and related parties using internal tools, external databases, and open-source research, supporting final risk classification decisions.
- Assessed high-risk customers across sectors including Correspondent Banking, MSBs, NGOs, PEPs, Gambling & Gaming, and Cannabis-Related Businesses (CRB), liaising with local and global AFC/Compliance teams for approvals and escalation of complex cases.
- Maintained accurate case tracking, MIS reporting, and SLA adherence, ensuring timely completion of KYC reviews, regulatory compliance, audit readiness, and alignment with financial crime prevention policies.
Analyst
DBOI Global Services Limited
Jaipur
07.2017 - 10.2019
- Reviewed and processed W-8, W-9, FATCA, and CRS self-certification forms across multiple jurisdictions (Cayman Islands, Ireland, Hong Kong, Singapore), ensuring compliance with global tax and regulatory requirements.
- Validated client entity classifications, ownership structures, Legal Representatives, and Ultimate Beneficial Owners (UBOs) to maintain accuracy in regulatory reporting and risk assessments.
- Assessed tax residency information for foreign individuals and entities, supporting FATCA, CRS compliance, and reporting obligations.
- Conducted Enhanced Due Diligence (EDD), adverse media checks, sanctions screening, and client risk assessments using internal and external compliance tools, identifying potential red flags.
- Supported process improvement initiatives, managed ad-hoc team requests, and ensured workflow efficiency, data accuracy, and quality in regulatory compliance reporting.
Education
Certification - Anti-Money Laundering
ACAMS Specialist
10-2024
MBA - Operations Management
ICFAI Business School
Pune06-2017
Skills
- KYC / CDD / EDD Compliance
- Transaction Monitoring & AML Investigations
- Regulatory Compliance & Reporting
- Risk Assessment & Customer Profiling
- AML Tools & Technologies
- Audit & Quality Assurance
- Team Leadership & Training
- Process Improvement & Operational Excellence
- SME & Stakeholder Collaboration
- Data Analysis & Reporting
Timeline
Team Lead
Accenture Private Limited
04.2022 - Current
Senior Analyst
IBM India private Limited
10.2019 - 04.2022
Analyst
DBOI Global Services Limited
07.2017 - 10.2019
Certification - Anti-Money Laundering
ACAMS Specialist
MBA - Operations Management
ICFAI Business School