Shivani Goswami
Account Manager
Gurugram,Haryana
Summary
A passionate sales professional who is always curious to find tailored solutions for clients, while driving business growth. Qualified sales professional with a proven track record of driving business growth through developing and implementing successful sales strategies. Strong communication and negotiation skills and talent for identifying and pursuing new business opportunities.
Exposure to working with leading brands of India in Technology, Consulting, FMCG, and education sector.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Account Manager
Team Computers Pvt Ltd
Gurugram
2024.04 - 2024.06
- Handled Sales of Large Enterprise Businesses across PAN India for IT Infrastructure requirements be it Hardware/Software, Network, Security, Audio-Video, Mobility, Printing, and Power solutions
- Coordinated with internal teams to ensure timely delivery of products and services to clients.
- Developed and maintained relationships with key accounts such as BMW, NAB, KPMG, Sri Ram Schools, Akums, etc, to ensure customer satisfaction, successfully generated revenue of 1.5mn in a short spam of time.
- Negotiated F2F contracts with clients to maximize revenue potential.
- Presented product features and advantages to potential customers during sales meetings.
Inside Sales Account Manager
Dell Technologies
Gurugram
2023.07 - 2024.03
- Managed Sales over $8mn via Inside Sales Team for the product portfolio of Dell, including- laptops, workstations, mobility products, enterprise solutions, services, and packaged software
- Handled large corporate client portfolio across Media, FMCG, Telecom, and Automobile industries for the North India zone
- Led a team of 12 Sales Executives who directly managed up to 1200 B2B accounts in North India including Parents and accounts
- Establish credibility with stakeholders, including Promoters, CFOs, and Procurement/IT departments, and serve as a trusted consultant driving customer success and ensuring high client satisfaction
- Responsible for fulfilling end-to-end procurement cycles with clients, while exploring new business avenues for revenue maximization
- Enhanced Activation Ratio by 50% amongst the passive account allotted
- Assist sales executives in Daily Quote Churn and opportunity development via Tele sales, while weekly monitoring and mapping sales opportunities created in SFDC
- Weekly collaboration with Finance, SCM & Factory for Product Dispatch and Credit Clearances, while managing healthy DSO and driving collections
- Achieved 'Sales Person of the Quarter' within the first quarter of joining the organization for achieving one of the highest single-order sales amongst all ISMs from a passive account.
MARKETING MANAGEMENT INTERN
SoCheers Infotech
2022.05 - 2022.07
- Conducted market research and competitor analysis to identify target audiences and market trends, contributing to a 15% increase in customer acquisition
- Deployed social media marketing strategies resulting in a 30% increase in brand engagement and a 20% growth in followers
- Assisted in the coordination of promotional events, including vendor selection, logistics planning, and on-site execution, ensuring successful outcomes and positive customer experiences.
MARKETING INTERN
EY
2022.01 - 2022.06
- Worked for a brand audit team of E&Y for one of the biggest FMCG & automobile firms in India
- Supported market research team with audience insights for overall segmentation & GTM strategy deck
- Audited outdoor and print media ad spends to evaluate ROI on spends.
Education Sales Representative
Institute of Professional Banking (IPB)
2021.02 - 2021.07
- Established and nurtured strong relationships with key stakeholders in the banking sector for entry-level talent recruitment, including banks like- HDFC, IDFC, Axis, Bandhan, Kotak Mahindra, Indus Ind, and IDBI
- Developed and implemented effective sales strategies to acquire admissions, contributing to consistent month-on-month targets
- Contributed significantly to the successful placement of over 50 students in renowned banking institutions.
Sales Associate
iEnergizer
2020.07 - 2021.02
- Successfully promoted and sold Aakash Digital's (under BYJUs) educational products to a diverse customer base
- Collaborated with the marketing team to implement targeted promotional campaigns, driving sales from leads gathered.
Education
Marketing & Analytics -
Xavier Institute Of Management and Entrepreneurship
2023
Bachelor of Arts - Political Science, Economics
Delhi University
08.2018
Skills
- Account Management
- Business Development
- Customer Relationship Management (CRM)
- Direct Sales
- Customer Acquisition
- Market research
Certification
Customer Relationship Management (Certified by IIM Bangalore)
Accomplishments
- 1st placement among 600 students out of 3 different campus
- Among 18 Employees awarded for stellar performance and commitment "convert more" overall Branches of Dell in India.
Timeline
Account Manager
Team Computers Pvt Ltd
2024.04 - 2024.06
Inside Sales Account Manager
Dell Technologies
2023.07 - 2024.03
MARKETING MANAGEMENT INTERN
SoCheers Infotech
2022.05 - 2022.07
MARKETING INTERN
EY
2022.01 - 2022.06
Education Sales Representative
Institute of Professional Banking (IPB)
2021.02 - 2021.07
Sales Associate
iEnergizer
2020.07 - 2021.02
Marketing & Analytics -
Xavier Institute Of Management and Entrepreneurship
Bachelor of Arts - Political Science, Economics
Delhi University
Customer Relationship Management (Certified by IIM Bangalore)
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