Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Language
Timeline
Generic
Shivani GOSWAMI

Shivani GOSWAMI

Gandhinagar

Summary

Linux Administrator with 4+ years of experience in server maintenance, upgrade, and security. Proficient in OS Patching, Production support, Application Deployment, troubleshooting, and ITSM Processes along with Java and DevOps skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Technical Analyst

Bank of America
Gandhinagar
04.2021 - Current
  • Monitored system performance and implemented necessary changes to maintain optimal utilization of resources.
  • Provided technical support for Linux-based systems including troubleshooting of server applications and hardware issues.
  • Configured and updated Linux servers with latest releases and patches.
  • Analyzed root cause of incidents using problem management tools such as ITSM.
  • Developed automated deployment processes and scripts to ensure a smooth transition from development to production.
  • Created CI and CD pipelines with Jenkins to automate the build process of applications.
  • Deployed applications onto UAT, SIT, and production environment using configuration management tools like Ansible.
  • Maintained version control systems like GIT for tracking source code changes across multiple environments.
  • Worked closely with development teams to ensure smooth deployment of their applications.
  • Developed scripts using Unix shell scripting language to automate administrative tasks.

Software Engineer

Aethereus Consulting Pvt Limited
Pune
11.2020 - 03.2021
  • Developed, tested, debugged and documented software programs using Java, JavaScript and HTML and CSS.
  • Utilized CRM software tools, such as Salesforce, to manage customer profiles and track performance metrics.
  • Experienced in writing SQL queries, subqueries, and joins to extract, manipulate, and analyze data.
  • Assisted in managing Salesforce user accounts, created reports, and dashboards.
  • Conducted system testing and debugging of Salesforce applications.

Education

PG-DAC - Computer Science

SUNBEAM INFOTECH
Pune
03-2020

Bachelor in Technology(C.S.E) - Computer Science

DR.A.P.J ABDUL KALAM TECHNICAL UNIVERSITY
Lucknow
07-2019

Skills

  • Linux
  • Shell Scripting
  • HTML and CSS
  • Java
  • SQL
  • Git
  • DevOps
  • Ansible
  • Jenkins
  • Docker
  • ITSM Remedy
  • Bladgelogic
  • Putty
  • JIRA

Certification

  • IBM JAVA Fundamentals Certification Course
  • IBM Cloud Fundamentals Certification Course
  • Linux System Administration course from Udemy

Accomplishments

  • Three times recognized with Global Recognition “High Five Award ” in Bank Of America for resolve technical difficulties and providing a smoother experience for our clients.

Language

  • English((Proficient))
  • Hindi(Native)

Timeline

Technical Analyst

Bank of America
04.2021 - Current

Software Engineer

Aethereus Consulting Pvt Limited
11.2020 - 03.2021

PG-DAC - Computer Science

SUNBEAM INFOTECH

Bachelor in Technology(C.S.E) - Computer Science

DR.A.P.J ABDUL KALAM TECHNICAL UNIVERSITY

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Shivani GOSWAMI