Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Projects
Timeline
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Shivani Gusain

New Delhi

Summary

Dedicated and detail-oriented QA professional with 6 years of experience in Quality Assurance, specializing in Automation and Manual Testing, API Testing, and Agile methodologies. Eager to leverage skills and grow in a challenging environment.

Overview

6
6
years of professional experience

Work History

Senior QA Engineer

Times Internet Private Limited
02.2023 - Current
  • Project Management: Led QA efforts on statistical and analytics projects, ensuring data accuracy and reliability across multiple platforms. - Database Management: Executed complex database queries using DBeaver and MongoDB, performing data analysis and validation using advanced SQL queries.
  • Advanced Data Analysis: Utilized Aerospike for sophisticated data analysis, optimizing query performance and ensuring data integrity.
  • Client Support: Provided post-production client support, resolving issues promptly and ensuring client satisfaction using JIRA and Confluence for tracking.
  • Continuous Integration: Managed continuous integration and deployment pipelines using Jenkins, improving deployment efficiency by 30%.
  • Log Verification: Verified production logs using Kibana and Skooner post-deployment, ensuring system stability and monitoring for any discrepancies.
  • Kubernetes Monitoring: Monitored Kubernetes cluster logs using kubectl commands, ensuring optimal system performance and quick resolution of issues.
  • Contributed to root cause analysis to determine core reason for failures and errors.

Senior QA Engineer

Freecharge Payments Private Limited
02.2022 - 02.2023
  • Data-Driven Testing: Conducted Data-Driven Testing using Apache POI, Hybrid framework, POM, and POJO classes, reducing test execution time by 25%.
  • API Automation: Designed and automated REST/HTTPS APIs utilizing JSON data formats for backend integration with Rest Assured and Postman for testing.
  • Framework Development: Developed Rest Assured and Selenium frameworks from scratch, using TestNG for test case prioritization and Maven for build management.
  • Requirement Analysis: Participated in product and program discussions for requirement gathering and analysis, ensuring comprehensive understanding of project needs.
  • Log Analysis: Traced and analyzed API calls and application logs using Android Studio and Logcat, identifying and resolving critical issues quickly.

QA Engineer

To The New
09.2018 - 02.2022
  • API Testing: Performed API testing using Swagger and Postman, ensuring API functionality and performance, including validation of endpoints and error handling.
  • Mobile Testing: Conducted iOS and Android testing for term plan insurance applications, identifying and resolving critical issues, ensuring cross-platform compatibility.
  • Website Testing: Executed website testing for healthcare, insurance, and education domains, ensuring user experience and functionality using Selenium and manual testing techniques.
  • Agile Processes: Participated in Agile processes including sprint planning, review calls, and daily stand-ups, contributing to 20% increase in sprint efficiency.
  • Defect Management: Utilized XRay tool for planning, writing, and executing test cases, logging defects in JIRA, and ensuring timely resolution with development team.

QA Engineer Intern

Tech Solutions Pvt. Ltd.
06.2018 - 08.2018
  • Manual Testing: Assisted in manual testing of web applications, ensuring adherence to quality standards using detailed test cases and checklists.
  • Test Case Execution: Executed test cases and reported defects using JIRA, contributing to overall project quality and ensuring comprehensive coverage.
  • Collaboration: Worked closely with senior QA engineers, learning best practices in testing, defect management, and use of tools like JIRA and Confluence.

Education

Bachelor of Technology (B.Tech) in Computer Science -

Noida Institute of Engineering And Technology
Noida
05.2018

Skills

  • Automation Testing: Selenium WebDriver, TestNG, Maven, RestAssured
  • Manual Testing: Test Plan Writing, Test Case Execution, Defect Tracking
  • Tools: JIRA, Confluence, Jenkins, Postman, Swagger, XRay, Charles Proxy, Android Studio
  • Databases: SQL, MongoDB, Aerospike
  • Programming Languages: Core Java, NET
  • Other: API Testing, Regression Testing, Agile Methodology, Docker, AWS CloudWatch, Kubernetes, DBeaver, Skooner
  • Regression Testing
  • Performance Testing
  • Load testing
  • Scrum Framework
  • Quality improvement plans
  • Attention to Detail
  • Root Cause Analysis
  • Critical Thinking

Accomplishments

  • Awarded “Customer Delight” for outstanding project contributions.
  • Received “Extra Miler” award for exceptional performance.
  • Honored with “Pat on the Back” award for significant contributions.
  • Recognized with “Complete Ownership” award for full project responsibility.

Personal Information

Title: Senior QA Engineer

Projects

E-commerce Platform Testing: Developed and executed automated test cases for a major e-commerce platform, resulting in a 40% reduction in critical defects. Banking Application API Testing: Automated testing of banking application APIs, ensuring secure and efficient transactions. Healthcare System Regression Testing: Led the regression testing efforts for a healthcare system, ensuring consistent functionality across multiple releases. Insurance Mobile App Testing: Conducted comprehensive testing for an insurance mobile app, ensuring seamless user experience and functionality.

Timeline

Senior QA Engineer

Times Internet Private Limited
02.2023 - Current

Senior QA Engineer

Freecharge Payments Private Limited
02.2022 - 02.2023

QA Engineer

To The New
09.2018 - 02.2022

QA Engineer Intern

Tech Solutions Pvt. Ltd.
06.2018 - 08.2018

Bachelor of Technology (B.Tech) in Computer Science -

Noida Institute of Engineering And Technology
Shivani Gusain