Shivani Lavania
Mumbai
Summary
- A dedicated analyst with a flair for adapting quickly to transforming business environments and adopting pragmatic approach in improvising on solutions. Targeting assignments in Business Analysis with a reputed organization. Preferred Location: Mumbai
- A competent professional with over 8 years of experience in business system analysis, specializing in evaluating information management systems and providing strategic insights.
- Currently working as a Specialist Business System Analyst at Sun Life, Gurgaon, proficiency in updating knowledge systems and proposing innovative solutions.
- Wealth of expertise entails: Document management, Mail handling, Project scheduling, Manual testing skills, Calendar management, Scheduling, Organizational skills, Administrative skills
- Proficient in functional testing (smoke, integration, system testing) and regression testing
- Efficient in mapping requirements of clients as well as multiple stakeholders, documenting RFPs and RFIs, translating the requirements into business requirement documents (BRD), functional requirement documents (FRD), technical solution; effective in developing, transitioning and customizing processes in line with specified guidelines.
- Skilled in Agile methodology with proficiency in managing product lifecycle and new systems implementations for streamlining operations within time and cost parameters as per organizations? quality standards
- Excels in driving product roadmap & lifecycle management across assignments right from business requirements, design, development, functional testing, product integration, configurations till final delivery of application & artefacts
Seasoned specialist offering several years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills paired with strong knowledge of qa terms, tools and methodologies. Committed to improving overall business processes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Specialist Business System Analyst
Sun Life
Gurugram
12.2021 - 02.2025
- Supporting system design and process improvements by working closely with squads to increase productivity and reduce costs.
- Coordinating the identification of business and IT process improvements, system design, testing, and implementation of solutions. Creating and reviewing business case development, current and future state documentation, and providing input into internal and external communications and user documentation.
- Assessing and translating user needs into requirements, epics, user stories, and data mapping documents.
- Evaluating & documenting the impact of developments on systems and processes, highlighting cross-organizational integration.
- Facilitating requirements interviews and workshops, and translated user requirements into system requirements/user stories.
- Focusing on end-to-end validation and collaborated with business on the roll-out and analysis of client impacts.
- Streamlined IT systems for process improvements and service enhancements on existing and new systems.
- Developed an understanding of supported applications to interpret business needs and translate them into application and operational requirements.
- Requirements Gathering and Documentation: Skilled in gathering, analyzing, and documenting business requirements to ensure alignment with organizational goals and project objectives.
- Process Mapping and Improvement: Conducted thorough process mapping and analysis to identify inefficiencies and recommend improvements, enhancing operational workflows.
- Data Analysis and Reporting: Utilized data analysis techniques to provide actionable insights, supporting decision-making and strategic planning.
- Functional and Technical Specifications: Developed comprehensive functional and technical specifications, bridging the gap between business needs and technical implementation.
- Risk Assessment and Mitigation: Identified potential risks and implemented mitigation strategies to ensure project success and minimize impact on operations.
- Change Management: Managed change initiatives by evaluating the impact of proposed changes, facilitating smooth transitions, and ensuring stakeholder buy-in.
- Business Case Development: Created detailed business cases to justify investments in new projects or initiatives, highlighting benefits, costs, and ROI.
- User Acceptance Testing (UAT): Coordinated and conducted UAT to validate solutions, ensuring they meet business requirements and are ready for deployment.
- Agile Methodologies: Applied Agile methodologies in project management, fostering collaboration, iterative development, and continuous improvement.
- Drafted and reviewed internal and external communications and user documentation, ensuring clarity and accuracy.
- Supported deployment by overseeing end-to-end validation and ensuring smooth integration of solutions.
Business Analyst
IKEA IT AB
Almhult
05.2017 - 12.2021
- Engaged with business stakeholders and IT leadership to drive workshops and interviews for requirement gathering and analysis, providing feasible solutions.
- Actively engaged in conducting data analysis, translating multiple data streams into useful information for presentations and reports. Proposed business solutions, managed changes in project scope, identified gaps, & devised work-around plans.
- Developed detailed requirements design, workflow design, and functional testing, acted as a liaison between business and IT.
- Conducted daily stand-ups, sprint planning, reviews, and retrospectives, utilized the Agile Scrum model was effectively utilized.
Business Analyst
HCL Technologies
08.2015 - 04.2017
- Company Overview: Https://nabilak.com-E-commerce / Http://completeexpense.com
- Managed Projects: Key role in handling client requirements, managing projects, and providing assistance in project planning.
- Conducted Meetings: Organized and conducted meetings and presentations with potential clients, and performed manual testing.
- Https://nabilak.com-E-commerce / Http://completeexpense.com
Education
Bachelor of Technology - Electronics and Communication
Vivekananda Institute of Technology
01.2015
Skills
- Data Analysis
- MS Excel
- BRD
- FRD
- Documentation
- Requirements gathering
- Oracle PL/SQL
- QlikView
- Quiescence
- Testing
- Writing test cases
- Reviewing test cases
- Executing test cases
- Test plans
- Traceability matrices
- Defect discovery
- Defect resolution
- Understanding of priority and severity of defects
- Project life cycle
- STLC
- Test result preparation
- JIRA
- ALM
- Process Management
- UI Path
- BMC
- ServiceNow
- Documentation
- MS Word
- MS PowerPoint
Availability
Immediately Available
Certification
- Certified Scrum Master (CSM)
- Certified Product Owner (CSPO)
- Loma 281
- Loma 291
- SAFe 6.0 (In Progress)
- SAFe 6.1 (In Progress)
Languages
- English
- Hindi
Internship
ADRDE Development Establishment, Intern - Electronics & Communication System Group (ECSG)
Timeline
Specialist Business System Analyst
Sun Life
12.2021 - 02.2025
Business Analyst
IKEA IT AB
05.2017 - 12.2021
Business Analyst
HCL Technologies
08.2015 - 04.2017
Bachelor of Technology - Electronics and Communication
Vivekananda Institute of Technology