Shivani Mehra
Gurgaon
Summary
Dynamic tele-calling professional with a proven track record at Wheels Eye Pvt Ltd, excelling in customer service and problem resolution. Adept at fostering team collaboration and enhancing customer satisfaction through effective communication and active listening. Committed to delivering innovative solutions that drive performance and exceed expectations.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Tele calling
Wheels eye pvt Ltd
Gurgaon
02.2025 - 04.2026
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Education
Bachelor of Arts -
RDVV University
Madhya pardesh Skills
- Customer relationship management
- Lead generation
- Customer service
- Problem resolution
- Team collaboration
- Communication skills
- Active listening
Languages
English
Beginner (A1)
A1
Hindi
Advanced (C1)
C1
Timeline
Tele calling
Wheels eye pvt Ltd
02.2025 - 04.2026
Bachelor of Arts -
RDVV University