BUSINESS OPERATIONS SENIOR OFFICER - HUMAN RESOURCE
New Delhi
Summary
Dynamic and results-oriented HR professional with over 9 years of experience in developing and implementing HR strategies to support organizational goals. Proven track record of leading HR initiatives, fostering a positive work culture, and driving employee engagement. Skilled in talent acquisition, performance management, employee relations, and compliance.
Overview
9
9
years of professional experience
Work History
BUSINESS OPERATIONS SENIOR OFFICER- HUMAN RESOURCE
OMS- TIMES OF INDIA GROUP
5 2019 - Current
Develop and implement HR strategies aligned with organizational objectives, resulting in 15% increase in employee retention within first year.
Lead recruitment efforts for all departments, including sourcing, interviewing, and onboarding of new employees.
Oversee performance management processes, including goal setting, performance reviews, and coaching sessions to drive employee development.
Manage employee relations issues and conflicts, conducting investigations and providing resolution strategies in compliance with company policies and regulations.
Ensure compliance with all state, and local employment laws and regulations, staying up-to-date on changes and implementing necessary updates to policies and procedures.
Administer employee benefit programs, including health insurance, retirement plans, and wellness initiatives, resulting in improved employee satisfaction scores.
Collaborate with department heads and senior management to identify training needs and develop training programs to enhance employee skills and knowledge.
Manage HRIS system and other HR technology platforms to streamline HR processes and improve data accuracy and reporting capabilities.
Supervise team of HR professionals, providing guidance and support to ensure departmental goals are met and employee needs are addressed effectively.
HUMAN RESOURCE AND ADMIN MANAGER
RAPHE MPHIBR PVT. LTD
1 2018 - 04.2019
Develop and implement HR strategies aligned with company objectives, resulting in improved employee retention and satisfaction.
Lead recruitment efforts, including sourcing, interviewing, and onboarding of top talent across various departments.
Establish and maintain effective employee relations programs, resolving conflicts and promoting a positive work environment.
Oversee performance management processes, including goal setting, performance reviews, and career development plans.
Ensure compliance with state, and local employment laws and regulations.
Collaborate with senior management to identify and address workforce challenges and opportunities.
Conducted training sessions on topics such as sexual harassment prevention, diversity, and inclusion.
Managed employee benefit programs, including enrollment, claims resolution, and communication.
HR & ADMINISTRATION ASSISTANT
ONLINE REPUTATION INDIA PVT LTD
07.2017 - 10.2018
Supported HR department in various administrative tasks, including maintaining employee records, processing payroll, and scheduling interviews.
Assisted in development and implementation of employee policies and procedures.
Coordinated employee events and recognition programs to foster positive work culture.
Responded to employee inquiries regarding HR policies, procedures, and benefits.
Vendor management and cost saving initiative's.
Streamlined office processes by implementing efficient organizational strategies and time management techniques
Assisted human resources department in maintaining up-to-date personnel records by collecting relevant documentation from employees periodically
ADMINISTRATION ASSISTANT
ACANTHUS INTERIORS & STARDOM CONVENTION
6 2015 - 6 2017
Assisted in organizing company events and meetings, including coordinating logistics and preparing materials.
Managed travel arrangements and accommodations for staff, ensuring cost-effective solutions and timely bookings.
Processed incoming and outgoing mail, including sorting, distributing, and preparing packages for shipment.
Maintained electronic and physical filing systems, ensuring documents were organized and easily accessible.
Assisted in the planning and execution of employee events and recognition programs to promote employee engagement and morale.
Conducted new hire orientations and assisted in onboarding processes, ensuring a smooth transition for new employees.
Education
BBA - HUMAN RESOURCE
DELHI UNIVERSITY( SOL)
NEW DELHI
06.2021 -
3 Year Regular Diploma - DESIGN
SOUTH DELHI POLYTECHNIC FOR WOMEN
New Delhi
06.2012 -
High School - Commerce
KALKA PUBLIC SCHOOL
New Delhi, India
07.2009 -
Skills
SAP SuccessFactors
Accomplishments
NPS training for Pan India Employee of 3000 at Times of India
ERT certified champion for Times of India Group, Delhi/NCR Branch
POSH training for Pan India Employee's of Times of India Group
UKG - SPOC for automated attendance system Implementation across Group
New HRIS system- SPOC and Implementation.
Timeline
BBA - HUMAN RESOURCE
DELHI UNIVERSITY( SOL)
06.2021 -
HR & ADMINISTRATION ASSISTANT
ONLINE REPUTATION INDIA PVT LTD
07.2017 - 10.2018
3 Year Regular Diploma - DESIGN
SOUTH DELHI POLYTECHNIC FOR WOMEN
06.2012 -
High School - Commerce
KALKA PUBLIC SCHOOL
07.2009 -
BUSINESS OPERATIONS SENIOR OFFICER- HUMAN RESOURCE
Dy Chief Manager & Cluster Head – Gujarat at Optimal Media Solutions, The Times of India GroupDy Chief Manager & Cluster Head – Gujarat at Optimal Media Solutions, The Times of India Group