SHIVANI NAYAK
Summary
Dynamic Talent Acquisition Specialist with expertise in recruitment, client management, and business development within the BFSI sector. Skilled in high-volume recruitment, talent sourcing, onboarding, streamlining processes, reducing time-to-hire, and building strong talent pipelines while aligning strategies with business goals.
Overview
5
5
years of professional experience
Work History
Recruitment Specialist
Randstad Canada
05.2024 - 09.2024
- Managed the full recruitment cycle for customer service and sales roles in financial services sector, reducing time-to-hire by 20% through strategic sourcing on Connext ATS, Indeed, and LinkedIn.
- Conducted interviews and managed employment verifications and reference checks, reducing the risk of candidate mismatches by 20%.
- Maintained a comprehensive database of potential candidates, improving the team's ability to meet future hiring needs quickly.
- Collaborated with hiring managers to ensure alignment of job requirements and recruitment strategies, contributing to overall hiring success.
- Organized recruitment events, including job fairs and networking sessions, to attract top talent and promote employer branding.
HR Manager-Recruitment
ICICI Bank
04.2022 - 08.2023
- Managed the complete recruitment process, including sourcing, screening, interviewing, and onboarding, in collaboration with hiring managers.
- Sourced candidates through multiple channels such as job portals, Naukri.com, Indeed, LinkedIn, Referrals and vendor coordination, while building and maintaining a strong talent pipeline.
- Conducted initial screenings, interviews, and shortlisting of candidates, coordinating interviews with hiring managers and providing timely feedback.
- Collaborated with HR teams, business heads, and branch managers to meet hiring goals, ensuring adherence to company policies, regulatory guidelines, and maintaining accurate documentation
Relationship Manager-Wealth Management
ICICI Bank
05.2019 - 03.2022
- Managed the banking experience for 300 High Net-Worth clients, delivering expert advisory on Wealth Management offerings including Mutual Funds, Insurance, Home Loans, and Credit Cards to optimize investment returns and achieve both short-term and long-term financial goals.
- Analyzed the risk appetite of customers to provide suitable investment solutions, ensuring that the solutions matched their risk profiles.
- Delivered exceptional customer service to strengthen banking relationships, focusing on both client retention and new customer acquisition.
- Collaborated with product teams to prioritize and resolve customer queries promptly.
- Generated 45 lakhs revenue for FY 2021-2022 and recognized for outstanding Pan-India sales performance in high-end credit cards and insurance.
Education
Post-Graduate Certificate (Full-time) - Human Resources Management
George Brown College
01-2024
Post Graduate Diploma (Full-time) - E-business (Marketing)
Prin L.N Welingkar Institute of Management
Bengaluru, Karnataka01-2019
Bachelor of Commerce - Banking & Insurance
KJ Somaiya College of Arts And Commerce
Mumbai, Maharashtra01-2017
Skills
- Talent Acquisition
- High-Volume Recruitment
- Sourcing
- Talent Pipeline Management
- Boolean search
- Interviewing
- Employee onboarding
- Stakeholder Management
- Applicant tracking system
- Client Relationship Management
- Problem Solving
- Decision Making
- Team Collaboration & Multi-tasking
- Sales & Business Development
- Documentation, Recordkeeping
- Technical: MS Office (Word, Excel, PowerPoint)
Languages
English
Hindi
Marathi
Timeline
Recruitment Specialist
Randstad Canada
05.2024 - 09.2024
HR Manager-Recruitment
ICICI Bank
04.2022 - 08.2023
Relationship Manager-Wealth Management
ICICI Bank
05.2019 - 03.2022
Post-Graduate Certificate (Full-time) - Human Resources Management
George Brown College
Post Graduate Diploma (Full-time) - E-business (Marketing)
Prin L.N Welingkar Institute of Management
Bachelor of Commerce - Banking & Insurance
KJ Somaiya College of Arts And Commerce
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