Shivani Pandey

With over seven years of experience in the field of Retail Sales, possessing expert knowledge of the selling process and fully recognizing the human and emotional aspects of buying and selling. My expertise and strong social skills will enable me to be a strong relationship builder with clients, colleagues and third-party stakeholders. Worked with some of the world-class brands like; Breitling, TAG Heuer, Longines, Mont Blanc, Tissot, Rado, Swarovski, Hugo Boss, Guess, etc.

• Demonstrate and explain products, methods or services in order to persuade customers to purchase or utilize services.
• Identifying interested customers in order to assist them with the purchase.
• Following systematic patterns within the workflow, keeping areas neat and returning items to their respective locations.
• Time management, collaboration, and empathy.
• Practice demonstrations to ensure the smooth functioning of the process.
• Provide product samples, coupons, information brochures and other incentives to help consumers make the right decision when buying a product.
• Maintaining audit records for products and the number of sales made.
• Setup and arrange displays and demonstration areas to attract potential customers.

• Watch & Jewelry Expertise
• Luxury Retail Sales & Clienteling
• Upselling & Cross-Selling Techniques
• Team Collaboration & Leadership
• Visual Merchandising & Display Styling
• Problem Solving & Conflict Resolution