Summary
Overview
Work History
Education
Skills
Timeline
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SHIVANI PATHANIA

SHIVANI PATHANIA

Business Analyst
Gurugram

Summary

Business Analyst with 8+ years of experience in requirements analysis, stakeholder management, and process optimization. Expert in Agile/Scrum methodologies, business process modeling, and data analytics. Proven track record of delivering ROI-focused solutions through gap analysis, user acceptance testing, and change management. Skilled in translating business requirements into technical specifications and driving digital transformation initiatives.


Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Business Analyst

FNZ
05.2023 - 01.2024
  • Executed end-to-end business analysis for BMO's $2M+ finance and asset management portal
  • Analyzed investment tracking requirements and regulatory compliance frameworks for 500+ wealth advisors
  • Facilitated cross-functional collaboration between 15+ stakeholders across development, compliance, and business teams
  • Delivered scalable solution architecture aligned with Canadian financial regulations (IIROC, CIRO)
  • Conducted requirements elicitation workshops and created comprehensive BRDs and FRDs
  • Collaborated with cross-functional teams to gather requirements and document user stories, ensuring alignment with project objectives and stakeholder expectations.
  • Conducted comprehensive data analysis to identify trends and insights, facilitating informed decision-making across various business units.

Team Leader / Senior Analyst / Business Associate

KPMG
03.2017 - 02.2023
  • Spearheaded UK HR Portal digitization project worth $500K, achieving 25% improvement in client onboarding efficiency
  • Developed process automation solutions using Excel VBA and Power Query, reducing manual effort by 30% (20 hours/month)
  • Managed comprehensive business analysis for CRM transformation initiatives serving 1000+ users
  • Executed requirements gathering workshops with 20+ stakeholders and led UAT cycles with 95% test case pass rate
  • Designed interactive Power BI dashboards tracking 15+ KPIs, enabling real-time business decision making
  • Coordinated Agile delivery cycles with technical teams, ensuring on-time deployment of 5+ major releases
  • Performed gap analysis and business process mapping using Visio, optimizing 10+ core business workflows
  • Facilitated regular team meetings to align departmental goals with organizational objectives, fostering collaboration and accountability among team members.
  • Led cross-functional teams to develop and implement strategic initiatives, resulting in improved operational efficiency and project completion times.

Graduate Engineer Trainee

Orange Business Services
07.2015 - 12.2016
  • Executed business analysis for Salesforce CRM implementation across 5 global regions
  • Supported CRM migration from legacy systems to Salesforce, managing data integrity for 10,000+ customer records
  • Collaborated with cross-functional teams using Agile methodology to deliver system integration within timeline
  • Created detailed process documentation and user training materials for 50+ end users.
  • Collaborated with cross-functional teams to analyze technical requirements and develop effective project plans, ensuring alignment with client specifications.

Education

B. TECH - COMPUTER SCIENCE ENGINEERING

Baddi University of Emerging Sciences & Technology
Baddi, India
06.2011 - 06.2015

Skills

Business Analysis

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Timeline

Business Analyst

FNZ
05.2023 - 01.2024

Team Leader / Senior Analyst / Business Associate

KPMG
03.2017 - 02.2023

Graduate Engineer Trainee

Orange Business Services
07.2015 - 12.2016

B. TECH - COMPUTER SCIENCE ENGINEERING

Baddi University of Emerging Sciences & Technology
06.2011 - 06.2015

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