Shivani Pundir

• Working On Qradar Alerts

• Working on phishing mails , Proxy site review requests.

• Working on DLP incidents , Service now incidents

• Working on EDR alerts

• Troubleshooting of Linux server& window server in error state.

• Integration of Linux Servers & Window Servers

• Creating New searches in GUI of Qradar

• Health Check of Event Processor integrated in working Environment .

• Preparing knowledge base for all the incidents, changes and problem resolved and preparing SOP's.

• Daily Incident & Service request data consolidated

• Working On Qradar Alerts ,Working on DLP incidents , Service now incidents

• Troubleshooting of Linux server& window server in error state.

• Integration of Linux Servers & Window Servers

• Health Check of Event Processor integrated in working Environment .

• Preparing knowledge base for all the incidents, changes and problem resolved and preparing SOP's.

• Working of daily & weekly Reports

• Analysis of Qradar Alerts .

• Health Check of devices .

• Daily & Weekly reports.

• Incident response using Service Now

• Monitored real-time events using SIEM tools
• Collaborated with the incident management team for rapid responses.

From July 2018 – July 2019 – Took 1 year Break to pursue UPSC (Union Public Service Commission)Preparation

• Managed security events and produced daily reports.
• Monitoring/analyzing and Managing the real time events for the security devices (Firewall, Routers, Servers etc.) using SIEM tools.