Shivani Rathi
Flight Attendant
Ghaziabad,UP
Summary
Accomplished Flight Attendant offering over 3 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.
Overview
1
1
Certification
5
5
years of post-secondary education
5
5
years of professional experience
Work History
Flight Attendant
Interglobe Aviations
New Delhi, Delhi
12.2017 - Current
- Maintained high standard of cleanliness and personal appearance to promote sense of professionalism and passenger confidence in crew.
- Operated in compliance with all airline and federal aviation regulations for complete compliance with safety and security procedures.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
Freelance Makeup Artist
Self Employed
New Delhi, Delhi
06.2016 - 11.2017
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
- Scheduled onsite and offsite makeup appointments for clientele.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Consistently received positive performance reviews from guests.
- Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.
Education
Bachelor of Arts - English Literature
Delhi University
New Delhi 06.2013 - 06.2016
High School Diploma -
Nehru World School
Ghaziabad 04.2012 - 04.2013
High School Diploma -
Nehru World School
Ghaziabad 04.2010 - 04.2011
Skills
Emergency care
Sales expertise
Guest services
Relationship Management
Verbal and written communication
Hospitality service expertise
Company policy adherence
Trained First Aider
Certification
Professional Makeup Artist
Hobbies
- Travelling
- Reading
- Yoga
- Playing instruments
- Drawing/Sketching
- Keeping up with latest news
Timeline
Flight Attendant
Interglobe Aviations
12.2017 - Current
Professional Makeup Artist
06-2017
Freelance Makeup Artist
Self Employed
06.2016 - 11.2017
Bachelor of Arts - English Literature
Delhi University
06.2013 - 06.2016
High School Diploma -
Nehru World School
04.2012 - 04.2013
High School Diploma -
Nehru World School
04.2010 - 04.2011