SHIVANI RAWAT
Program Assistant
Bangalore
Summary
Detail-oriented AU certified General Insurance Underwriting Professional with expertise in risk assessment, exposure analysis, and commercial underwriting support. Achieved enhanced operational efficiency through effective collaboration with brokers, carriers, and clients while managing multiple accounts. Committed to delivering impactful results while supporting program operations and administrative processes.
Overview
2
2
Languages
1
1
Certification
7
7
years of professional experience
Work History
Program Assistant (P&C Insurance)
Gallagher Center of Excellence
11.2025 - Current
- Provide end-to-end underwriting support for three Artex captive programs (Milestone, C-U First and WiN), managing a combined portfolio of 75 member accounts (Milestone: 42, C-U First: 13, WiN: 20).
- Collected and validated underwriting data from brokers, accurately entered policy and account information into EPIC, ensuring data integrity.
- Prepare AES and submissions, coordinating with brokers, carriers and service providers to move quotes through the underwriting cycle.
- Generate quote pages and compile proposals for broker review, supporting timely bind decisions across multiple programs.
- Process bind confirmations and issue policy numbers to brokers; coordinate post-bind policy checks and endorsements within a 60-day turnaround.
- Reviewed policy discrepancies against original proposals before issuance, ensuring accuracy and compliance with underwriting requirements.
- Manage renewal submissions, endorsement requests and proforma preparation for active member accounts.
- Prepare and file state and federal compliance filings (FS-1, OS-32 and DMV) in line with regulatory deadlines.
- Coordinated client billing and invoicing, maintained organized client records and interaction logs to facilitate reporting and follow-up.
- Work across Workbench, EPIC, DMS, Indio and Origami-Risk to support underwriting operations and data management.
Senior Underwriting Analyst (P&C Insurance)
Xceedance Pvt. Ltd.
10.2024 - 10.2025
- Assisted North American underwriters with exposure compilation, loss run review, risk analysis, and informed pricing decisions to enhance underwriting accuracy.
- Supported North American underwriters with exposure compilation, loss run review, risk analysis and accurate pricing decisions.
- Executed loss analysis and created data templates for risk evaluation, streamlining the underwriting process.
- Conducted QA audits and peer reviews, providing insights from ad-hoc risk assessments to uphold underwriting standards.
- Managed internal team reporting and client-facing deliverables with 99%+ accuracy.
- Mentored analysts through performance reviews and refresher training.
Underwriting Process Trainer (P&C Insurance)
Xceedance Pvt. Ltd.
03.2023 - 09.2024
- Developed onboarding training plans, SOPs, and knowledge trackers to streamline underwriting processes.
- Facilitated external reporting processes to ensure compliance and accuracy., client communications and process design.
- Led the query resolution matrix and improved training effectiveness.
- Mentored new hires and conducted quality checks to ensure adherence to underwriting standards.
Underwriting Analyst (P&C Insurance)
Xceedance Pvt. Ltd.
03.2022 - 02.2023
- Assisted US and UK underwriting teams with exposure compilation and accuracy checks to ensure data integrity.
- Delivered 100% compliant deliverables against internal and client SLAs.
- Coordinated internal reporting, team inventory, and master files to streamline documentation processes.
- Managed internal reporting, team inventory and master files.
Post Disbursal Auditor
Veeraraghavan & Co. (Edelweiss Housing Financial Services)
06.2019 - 02.2021
- Conducted post-loan audits ensuring compliance with policies, schemes, and documentation standards.
- Validated mortgage documents and eligibility sheets, confirming adherence to approval processes.
- Verified financial ratios including DBR, FOIR, LTV, and DSCR to assess applicant financial viability.
Education
M.Com - Accounting and Finance
IGNOU
Delhi, India01-2021
B.Com (Hons.) - Accounting and Finance
Lakshmi Bai College, Delhi University
Delhi, India01-2019
Skills
Quotation preparation
Advance Excel
Data analysis
Quality assurance
Client communication
Stakeholder engagement
Client relationship management
Cross-functional collaboration
Underwriting decisions
Multitasking and organization
Accomplishments
- Super Star Award, Customer Centricity Award and Top 10 Kaizen Award (H1 2026)
- Precious Gem Award (October 2025 and July 2024)
- Pinnacle Award (November 2022); Pat on the Back Award (May 2022)
Additional Information
Project details: ALEC
Core contributor to ALEC (Assisted loss & Exposure compilation tool) - supported testing, development, deployment, and adoption across underwriting teams, improving loss data management efficiency.
Certification
AU 60 – Commercial Underwriting Risks (July 2024), AU 61 – Property Underwriting Risks (February 2025), AU 62 – Organizational Liability Risks (December 2024), CPCU 552 – Commercial Liability Risks (June 2025), Ethics 331 – Ethical Decision Making (June 2025)
Timeline
Program Assistant (P&C Insurance)
Gallagher Center of Excellence
11.2025 - Current
Senior Underwriting Analyst (P&C Insurance)
Xceedance Pvt. Ltd.
10.2024 - 10.2025
Underwriting Process Trainer (P&C Insurance)
Xceedance Pvt. Ltd.
03.2023 - 09.2024
Underwriting Analyst (P&C Insurance)
Xceedance Pvt. Ltd.
03.2022 - 02.2023
Post Disbursal Auditor
Veeraraghavan & Co. (Edelweiss Housing Financial Services)
06.2019 - 02.2021
M.Com - Accounting and Finance
IGNOU
B.Com (Hons.) - Accounting and Finance
Lakshmi Bai College, Delhi University