Shivani Sachdeva

• Led a team of admissions and conversion officers to help account managers, making the admission and enrollment process smoother. This led to a 10% reduction in processing time and improved efficiency. I also introduced new software that improved workflow by 10%.
• Developed a lead nurturing program with regular follow-ups and personalized outreach to students and recruiters, increasing conversion rates by 10% over six months. This included 5 personalized email campaigns and 3 targeted WhatsApp promotions.
• Hosted over 12 informational webinars with faculty and current students, attracting an average of 60 participants each time. These sessions provided insights into our programs and helped us better meet market needs, based on feedback.
• Set performance goals for officers and provided ongoing training, which led to a 5% increase in conversion rates and a 7% rise in satisfaction scores from both recruiters and students. This training included monthly role-playing and peer feedback.
• Reviewed enrollment data from over 600 applications to find trends and areas for improvement, which led to targeted marketing efforts and a 5% increase in applications.
• Worked with marketing teams to improve our messaging and outreach strategies, boosting program visibility and increasing inquiries by 10%, resulting in 80 more inquiries over the quarter.

• Build a robust education division focused on student enrollment and support through targeted marketing campaigns and digital outreach to attract prospective students.
• Establish a counseling framework to assess student interests and career goals, matching them with suitable courses, and providing comprehensive information on study destinations.
• Organize webinars and education fairs featuring partnerships with educational institutions to showcase programs and opportunities.
• Guide students through visa application processes with the support of legal experts.
• Build a dedicated team in India and Dubai, conducting regular training sessions on counseling techniques and compliance.
• Implement key performance indicators (KPIs) to measure campaign effectiveness and analyze data regularly to refine strategies and improve the enrollment process.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively

• Represented five Canadian universities to build global connections and foster strong relationships with international partners.
• Expanded outreach and engagement with diverse communities worldwide through organized events and webinars, especially during COVID-19.
• Launched Canadian institutions into the international market, driving growth and visibility.
• Collaborated with the marketing team to promote international partnerships and streamlined the admissions process with the admissions team for international students.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth
• Mentored team members for career advancement, fostering a pipeline of future leaders within the organization

• Relationship Building: Cultivate and maintain strong relationships with stakeholders, including universities, colleges, and recruiters, to enhance collaboration and opportunities for students.
• Stakeholder Engagement: Serve as the primary point of contact for partners, addressing their needs and concerns while fostering open communication.
• Market Analysis: Analyze trends in international education and recruitment to inform decision-making and identify new partnership opportunities.
• Collaboration with Internal Teams: Work closely with marketing, admissions, and academic departments to align efforts and promote partnerships effectively.
• Reporting and Evaluation: Monitor and evaluate the effectiveness of partnerships, providing regular reports to senior management on performance metrics.

Counselor

• Guided prospective students and families through the admissions process.
• Achieved high conversion rates of inquiries to applications, ranking as a top revenue performer.

Senior Counselor.

• Mentored new team members and enhanced recruitment strategies.
• Developed outreach initiatives that increased engagement with prospective students.

Territory Manager.

• Oversaw 40 branches and managed counselor teams.
• Achieved a 25% increase in sales through targeted recruitment and marketing, recognized as a top revenue performer.
• Shared best practices among branches and organized webinars and seminars to inform prospective students.

Admissions Manager.

• Led a team of 6 admissions staff at the head office.
• Coordinated with branch counselors to address queries and provide solutions.
• Engaged with university representatives to facilitate offers and follow up on leads.
• Streamlined processes for a 30% increase in sales performance across branches.
• Organized recruitment events and webinars, attracting quality candidates and boosting metrics.
• Supported branch counselors to ensure sustained sales growth.