Summary
Overview
Work History
Education
Skills
Projects
Awards
Internship
Timeline
Generic

Shivani Singh

Bengaluru

Summary

Dynamic Senior Analyst with a proven track record at Diageo Business Services India, excelling in strategic thinking and comprehensive problem-solving abilities. Expert in leveraging Microsoft Office and Workday to drive HR analytics and enhance employee performance metrics. Skilled in teamwork and public speaking, significantly contributing to marketing successes at TATA AIG through insightful industry analysis and campaign execution.

Overview

4
4
years of professional experience

Work History

Senior Analyst

10.2023 - Current
  • Hands – on experience in handling pre joining and post joining formalities
  • Support and span Employee Lifecycle Processes, Legal Documentation, Benefits administration, Employee Data Management, Policy advice and general HR and HR systems query support
  • Interacted with HRBPs, employees, Line Managers and other First Point Teams across APAC and globally
  • Worked in close partnership with the market HRBP’s to influence the customer service experience
  • Maintains complex employee data on Workday, implementing all JML changes to data right first time and instructing payrolls
  • Creates accurate support documentation for all employee lifecycle events, secures approval as required, issues, tracks and files
  • Resolves all queries called out from contact centre or other parts of First Point and HR
  • Involvement in specific projects throughout the year
  • Eg
  • Annual reward cycle, organization restructure support etc
  • Including planning, collaboration and execution
  • Handles activities relating to all workload on the Service Now query management system, including comprehensive notes and audit trails
  • Provided excellent customer experience by being a point of contact for documents and data requests from employees and line managers
  • Leads the issue, leads expectations and keeps a tight loop
  • Conducting of weekend hiring events with the support of the Talent Acquisition Specialist in excess of 75+ candidates
  • Ensuring all correspondence with candidates and clients is documented in the Applicant Tracking System
  • Generating reports and creating data visualizations to communicate findings and recommendations to stakeholders across the organization
  • Ensuring effective communication constantly with the Talent Acquisition Team, candidates and hiring managers to ensure a positive candidate experience and seamless recruitment process
  • Engaging with employees on regular basis to understand the motivation levels of people in the organization resolving grievances or queries that any of the employee have
  • Identifying opportunities to streamline HR processes and improve efficiency through automation, standardization, and best practices
  • Collaborating with HR leadership to develop and implement strategic initiatives based on data-driven insights

Senior Associate

Diageo Business Services India
Bengaluru
07.2022 - 09.2023
  • Conducting in-depth analysis of HR data to identify trends, patterns, and insights related to employee performance, retention, diversity, and other key metrics
  • Formulate in preparing and submitting all HR letters/documents/certificates as per the requirement of employees in consultation with the management
  • Communicate and explain the organization’s HR policies to the employee and keep employee handbook up-to-date
  • Manage Offboarding actions on workday

Marketing Intern

TATA AIG
05.2021 - 07.2021
  • Conducting market research to gather data and insights on industry trends, competitor analysis, and customer preferences
  • Assisting in the creation of marketing materials such as social media posts, blog articles, email newsletters, and promotional collateral
  • Supporting the execution of marketing campaigns across multiple channels, including digital, print, and events
  • Assisting in the analysis of marketing performance metrics and preparing reports to track key performance indicators (KPIs) such as website traffic, lead generation, and conversion rates

Education

Bachelor of Business Administration - Human Resource

Birla Institute Of Technology
Ranchi, Jharkhand
05.2022

Skills

  • Microsoft Office
  • Workday
  • Service Now
  • Excel
  • Comprehensive problem-solving abilities
  • Strategic thinking
  • Public speaking
  • Teamwork skills

Projects

HR Data Cleanup, Led a comprehensive cleanup of HR data in Workday, improving data integrity and streamlining HR operations.

Awards

Award for Excellent Performance, Achieved the Award for Excellent Performance for completing the data cleanup project in Workday resulting in increased efficiency and improved employee satisfaction.

Internship

Marketing Intern, TATA AIG, 05/01/21, 07/31/21, Conducting market research to gather data and insights on industry trends, competitor analysis, and customer preferences., Assisting in the creation of marketing materials such as social media posts, blog articles, email newsletters, and promotional collateral., Supporting the execution of marketing campaigns across multiple channels, including digital, print, and events., Assisting in the analysis of marketing performance metrics and preparing reports to track key performance indicators (KPIs).

Timeline

Senior Analyst

10.2023 - Current

Senior Associate

Diageo Business Services India
07.2022 - 09.2023

Marketing Intern

TATA AIG
05.2021 - 07.2021

Bachelor of Business Administration - Human Resource

Birla Institute Of Technology

Similar Profiles

CREATE PROFILE
Shivani Singh