SHIVANI SRIVASTAVA
Noida
Summary
Hardworking Account Manager with 6 years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Inside Sales
V5 Techsol India
Gurgaon
2021.11 - 2024.02
- Build and maintain strong, long-lasting client relationships.
- Dealing with IT solutions like Networking, Server, Storage, Security, etc.
- Partnered with top OEM's like NetApp, Cisco, Palo Alto, Sophos, Veeam, Vmware, Nutanix, Commvault, etc.
- Proactively pursue new business and sales opportunities in existing clients and references.
- Manage a portfolio of accounts to achieve long-term sales success.
- Generating new sales using existing and potential customer networks.
- To bring new logo to the company.
- Maintain the IT landscape details of all the customers.
- To fix up the meetings for senior and technical team members.
Account Manager- Sales Operations
Alore Growth OS
Remote
2021.08 - 2021.11
- Manage the existing set of international clients for their lead generation requirement.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Make plans and strategy to achieve the customer expectations.
- Shoot out the email campaigns.
- Make data for all the leads and timely follow up.
- Do the weekly sync up calls with the customer.
Inside Sales
Rahi Systems
Delhi
2021.01 - 2021.06
- Identified needs of customers promptly and efficiently.
- Review, validate and provide accurate quotes to customers before renewal date.
- Proactively identify customer issues, coordinate internally for timely resolution, and ensure maximum retention by managing strong relationship.
- Dealing in IT Solutions like Routers, Networking, Storage, Server.
- Team with the Account Manager to ensure a seamless customer experience
- Maintaining database (Zoho CRM, Excel, etc.) of prospective client information.
Inside Account Manager
Softcell Technologies Limited.
Noida
2018.09 - 2021.01
- Maintaining and expanding database of prospects within assigned territory
- Generating new accounts through different sources via LinkedIn / Fundoodata / Justdial etc.
- Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
- Dealing in all IT software license requirement like Adobe, Palo Alto, Manage Engine, CrowdStrike, Cisco, NetApp, Vmware, Veeam, etc.
- Updating the CRM daily — leads generated, progressed, assigned, customer contacts, infrastructure
- Maintaining the company's existing relationships with client, and ensure that they have a good experience in doing business with Softcell.
- Acting as first point of contact for all existing as well as new set of customers.
- Follow up on quotes, outstanding orders, etc.
- Tracking all upcoming renewal business & informing customers in well advance.
- Processing order & keeping track for license delivery.
Pre-Sales Executive
Amura Marketing Technologies
Pune
2016.07 - 2017.07
- Conversion of Lead from nurturing level to booking via telephonic approach.
- Generating new leads by maintaining good relation with existing customers.
- Market Research for various projects in Pune region.
- Offering Pre-sales Support to sales team.
- Conducting research on competitors.
- Preparing sales pitch according to the projects.
Education
MBA : Marketing -
Sinhgad Institutes
2016-04
B.Com -
Allahabad University
2013-04
Senior Secondary -
Bishop Johnson School
2010-03
High School -
Bishop Johnson School
2008-03
Skills
- Lead Generation
- Negotiation, Renewals
- Requirement Analysis
- Product knowledge
- Business development and planning
- Relationship building and management
- Prospect targeting
- Key Account Management
- Strong Relationships
- Acquiring And Retaining Customers
Professional Dossier
Pro-activeness, Easy Grasping, Problem Solving, Microsoft Word, Microsoft Excel, Microsoft Powerpoint.
Certification
- Nutanix Certified Sales Representative 2022- Issued on 29/04/2022
- NetApp Accredited Sales Professional- Issued on 12/01/2022
- Palo Alto- Sales Product Specialist (SPS)- XDR & XSOAR- Issued on 31/05/2022
- Palo Alto- Amplify Security Fundamentals (ASF)- Issued on 31/01/2022
- Silver Peak- EdgeConnect Sales Professional, Accredited (ECSPA)- Issued on 03/12/2021
- Veeam- Certified Sales Professional- Issued on 04/05/2022
Languages
Hindi
First Language
English
Advanced (C1)
C1
Accomplishments
- Presented with Award- Emerging Inside Sales Person of the Year FY 2021-2022.
Timeline
Inside Sales
V5 Techsol India
2021.11 - 2024.02
Account Manager- Sales Operations
Alore Growth OS
2021.08 - 2021.11
Inside Sales
Rahi Systems
2021.01 - 2021.06
Inside Account Manager
Softcell Technologies Limited.
2018.09 - 2021.01
Pre-Sales Executive
Amura Marketing Technologies
2016.07 - 2017.07
MBA : Marketing -
Sinhgad Institutes
B.Com -
Allahabad University
Senior Secondary -
Bishop Johnson School
High School -
Bishop Johnson School
- Nutanix Certified Sales Representative 2022- Issued on 29/04/2022
- NetApp Accredited Sales Professional- Issued on 12/01/2022
- Palo Alto- Sales Product Specialist (SPS)- XDR & XSOAR- Issued on 31/05/2022
- Palo Alto- Amplify Security Fundamentals (ASF)- Issued on 31/01/2022
- Silver Peak- EdgeConnect Sales Professional, Accredited (ECSPA)- Issued on 03/12/2021
- Veeam- Certified Sales Professional- Issued on 04/05/2022
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