Shivani Tiwari
Thane
Summary
HR professional with 7+ years of experience across HR Business Partnering, HR Operations, Workforce Administration, and employee lifecycle management within IT/ITES environments. Possesses strong functional knowledge of HR processes with proven ability to translate policies into operational solutions. Recognized as a proactive change agent with strong stakeholder management, analytical thinking, and communication skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior HR Representative
DOW Chemical International Pvt Ltd.
Navi Mumbai
07.2024 - Current
- Managed employee onboarding processes and documentation for new hires.
- Managed the end-to-end employee lifecycle, including onboarding, engagement, and exits.
- Serve as a primary point of contact for employee relations issues, including conflict resolution, disciplinary actions, and grievances.
- Collaborated with management to address workforce planning and development needs.
- Maintained accurate records of personnel data in the HRIS system.
- Handling employment verification, and providing an active employment letter.
- Handled employee relations issues.
- Provide support and guidance to managers and employees on HR-related matters, including employee relations, performance management, and conflict resolution.
Senior HR Executive - HRBP
Reliance JIO
Navi Mumbai
04.2021 - 07.2024
- Employee Relations: Serve as a primary point of contact for employee relations issues, including conflict resolution, disciplinary actions, and grievances.
- Provide guidance and support to managers on handling employee-related matters effectively and in compliance with company policies and legal regulations.
- Payroll Management: Collaborate with the payroll team to provide correct attendance data for timely process of salary. Handling payroll related queries.
- Talent Management & Performance Management Planning 30-60-90 day feedback program for new joiner, working closely with operations to keep track of the performance.
- Promote IJP and internal transfer for the employees.
- Employee Engagement and Retention: Develop strategies to enhance employee engagement, satisfaction, and retention.
- Conduct surveys and focus groups to gather feedback from employees and implement action plans to address concerns and improve the employee experience.
- Managing fun activities on virtual platform.
- Onboarding and Orientation: Completing new hire paperwork, setting up access to company systems, introducing the new employee to the company culture, policies, and procedures through induction, and align training with the training team to ensure a smooth transition into their new role.
- Exit Management: Ensuring smooth clearance and full & final closure.
- Managing End To End Employee Life Cycle.
HR Recruiter
Sharda Consultancy
Thane
03.2019 - 06.2020
- Handled End to End recruitment for international BPO.
- Handled Volume hiring & Mass hiring.
- Interacting with clients and understanding the requirements.
- Maintaining database of prospective candidates.
- Sourcing talent through Job portals (Times jobs, Naukri.com, Shine.com).
- Scrutinizing, pre-screening & tele-interviewing the candidate.
- Scheduling & coordinating the interview between Candidate & Client.
- Created engaging job descriptions for posting onto target job sites, including Indeed, LinkedIn and Google Jobs.
- Used different recruiting methods to find ideal candidates, including LinkedIn search.
- Stayed within assigned budgets and timeframes when searching for and hiring candidates for job openings.
- Conducted phone and face-to-face interviews with candidates utilising excellent judgment.
HR Executive
Conneqt Business Solution
Thane
10.2016 - 10.2018
- Designing and implementing the overall recruiting strategy.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Followed up with notable applicants sourced via industry-specific pipelines.
- Studied job descriptions and qualifications to determine applicant requirements.
- Handling interview drive at client locations.
- Maintaining database of prospective candidates.
- Interacting with clients and understanding the requirements.
- Handled Pan India requirements.
Education
Master of Business Administration - HRA
Amity University
01.2016
B.Com -
Delhi University
01.2013
Skills
- HR business partnering and stakeholder management
- Talent management and performance management
- Employee relations, grievance handling, and investigations
- Attrition and talent retention strategies
- Rewards and recognition programs
- Change management and process improvement
- New employee induction and orientation
- Talent acquisition and management
- Employee life cycle management
Certification
• PGCHRM from IIM Shillong & SHRM
Timeline
Senior HR Representative
DOW Chemical International Pvt Ltd.
07.2024 - Current
Senior HR Executive - HRBP
Reliance JIO
04.2021 - 07.2024
HR Recruiter
Sharda Consultancy
03.2019 - 06.2020
HR Executive
Conneqt Business Solution
10.2016 - 10.2018
Master of Business Administration - HRA
Amity University
B.Com -
Delhi University