Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shivani Tyagi

Business System Analyst
Gurugram

Summary

  • Hold over 4 years of experience in Product Development & Business Analysis.
  • Proficiency in analyzing and translating product requirements and standard specifications to technical requirements.
  • Deft at managing critical project activities like requirement elicitation, technical solutions and implementation.
  • Proactive in proposing solutions to business challenges. Recognized for working on Agile Projects.

Overview

5
5
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Business System Analyst

Provar Testing Pvt Ltd
Gurugram
09.2022 - Current
  • Identifying and seizing opportunities for growth and efficiency by supporting innovation by performing in-depth research.
  • Developing an understanding of the business, from its data and metrics, to its strategic challenges by partnering with the engineering team.
  • Prepared Detailed reports for executive management.
  • Ensured improvement in Agile methodologies by managing different projects for products such as Automation Testing tool for Salesforce.
  • Played a vital role in delivering 3 prototypes which led to an increase productivity of the product by 15% in a quarter.

Business Analyst

Decimal Technologies Pvt Ltd
Gurugram
03.2022 - 09.2022
  • Created scope matrix, boundaries and assumption along with creating FSD/ BRD validation, workflows & process maps.
  • Reviewed UAT criteria and ensured internal sign-off.
  • Reviewed test scenarios and deployment along with establishing collaboration between all stakeholders for requirement gathering and closure.
  • Closed deals with the client and delivered 3 projects which contributed 11% in the revenue of the organization.

Senior Lead Product Analyst

PolicyX.com Pvt Ltd
Gurugram
10.2021 - 02.2022
  • Ensured product improvements and imparted proper training and development.
  • Worked as the SPOC for all internal, external and technological requirements for product development and management.
  • Analyzed back-end and front-end panels used by internal teams including CRM and LMS.
  • Performed in-depth market analysis and accordingly delivered the monthly reports.

Senior Analyst

R1 RCM Pvt Ltd
Gurugram
06.2018 - 10.2021
  • Conducted critical analysis and support for medical claims overseas.
  • Provided support and alignment to business requirements.
  • Ensured evaluation of the performance of project teams and evaluated performance of projects.
  • Integrated SAP software programs to enhance targeted business processes.

Intern

Birla Sun Life Pvt Ltd
New Delhi
05.2017 - 07.2017
  • Ensured four quarter planning for a dummy product by kickstart.com and for the core product of Birla sun Life.
  • Worked on the Live project on rural market development and ensured policy sale.

Education

Post-Graduation Diploma in Management

IMM-FOSTIIMA Business Analyst
New Delhi
06.2016 - 06.2018

Bachelor's of Commerce

Methodist Girl's PG College
Roorkee
04.2013 - 05.2016

Skills

    Product development

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Certification

Salesforce Admin Certificate

Timeline

ECBA (IIBA)

12-2022

Business System Analyst

Provar Testing Pvt Ltd
09.2022 - Current

Salesforce Admin Certificate

09-2022

Business Analyst

Decimal Technologies Pvt Ltd
03.2022 - 09.2022

Senior Lead Product Analyst

PolicyX.com Pvt Ltd
10.2021 - 02.2022

Senior Analyst

R1 RCM Pvt Ltd
06.2018 - 10.2021

Intern

Birla Sun Life Pvt Ltd
05.2017 - 07.2017

Post-Graduation Diploma in Management

IMM-FOSTIIMA Business Analyst
06.2016 - 06.2018

Bachelor's of Commerce

Methodist Girl's PG College
04.2013 - 05.2016

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Shivani TyagiBusiness System Analyst