Shivani Tyagi
Business System Analyst
Gurugram
Summary
- Hold over 4 years of experience in Product Development & Business Analysis.
- Proficiency in analyzing and translating product requirements and standard specifications to technical requirements.
- Deft at managing critical project activities like requirement elicitation, technical solutions and implementation.
- Proactive in proposing solutions to business challenges. Recognized for working on Agile Projects.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Business System Analyst
Provar Testing Pvt Ltd
Gurugram
09.2022 - Current
- Identifying and seizing opportunities for growth and efficiency by supporting innovation by performing in-depth research.
- Developing an understanding of the business, from its data and metrics, to its strategic challenges by partnering with the engineering team.
- Prepared Detailed reports for executive management.
- Ensured improvement in Agile methodologies by managing different projects for products such as Automation Testing tool for Salesforce.
- Played a vital role in delivering 3 prototypes which led to an increase productivity of the product by 15% in a quarter.
Business Analyst
Decimal Technologies Pvt Ltd
Gurugram
03.2022 - 09.2022
- Created scope matrix, boundaries and assumption along with creating FSD/ BRD validation, workflows & process maps.
- Reviewed UAT criteria and ensured internal sign-off.
- Reviewed test scenarios and deployment along with establishing collaboration between all stakeholders for requirement gathering and closure.
- Closed deals with the client and delivered 3 projects which contributed 11% in the revenue of the organization.
Senior Lead Product Analyst
PolicyX.com Pvt Ltd
Gurugram
10.2021 - 02.2022
- Ensured product improvements and imparted proper training and development.
- Worked as the SPOC for all internal, external and technological requirements for product development and management.
- Analyzed back-end and front-end panels used by internal teams including CRM and LMS.
- Performed in-depth market analysis and accordingly delivered the monthly reports.
Senior Analyst
R1 RCM Pvt Ltd
Gurugram
06.2018 - 10.2021
- Conducted critical analysis and support for medical claims overseas.
- Provided support and alignment to business requirements.
- Ensured evaluation of the performance of project teams and evaluated performance of projects.
- Integrated SAP software programs to enhance targeted business processes.
Intern
Birla Sun Life Pvt Ltd
New Delhi
05.2017 - 07.2017
- Ensured four quarter planning for a dummy product by kickstart.com and for the core product of Birla sun Life.
- Worked on the Live project on rural market development and ensured policy sale.
Education
Post-Graduation Diploma in Management
IMM-FOSTIIMA Business Analyst
New Delhi 06.2016 - 06.2018
Bachelor's of Commerce
Methodist Girl's PG College
Roorkee 04.2013 - 05.2016
Skills
Product development
Certification
Salesforce Admin Certificate
Timeline
ECBA (IIBA)
12-2022
Business System Analyst
Provar Testing Pvt Ltd
09.2022 - Current
Salesforce Admin Certificate
09-2022
Business Analyst
Decimal Technologies Pvt Ltd
03.2022 - 09.2022
Senior Lead Product Analyst
PolicyX.com Pvt Ltd
10.2021 - 02.2022
Senior Analyst
R1 RCM Pvt Ltd
06.2018 - 10.2021
Intern
Birla Sun Life Pvt Ltd
05.2017 - 07.2017
Post-Graduation Diploma in Management
IMM-FOSTIIMA Business Analyst
06.2016 - 06.2018
Bachelor's of Commerce
Methodist Girl's PG College
04.2013 - 05.2016
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