Shivani Kumari Sharma

Proactive and meticulous Assistant Manager-Admin with over 10 years of experience in service industry. Proficiencies in inventory control, Facility Management & Vendor Management , staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.

• Sourcing and overseeing contracts and service providers for functions such as catering, cleaning, parking, security, and technology
• Advising businesses on measures to improve the efficiency and cost-effectiveness of the facility
• Supervising teams of staff across different divisions
• Ensuring that basic facilities are well-maintained and conducting proactive maintenance
• Dealing with emergencies as they arise
• Managing budgets
• Ensuring that facilities meet compliance standards and government regulations
• Planning by forecasting the facility’s upcoming needs and requirements
• Overseeing any renovations, refurbishments, and building projects
• Helping with office relocations
• Drafting maintenance reports
• Sourcing and overseeing contracts and service providers for functions such as catering, cleaning, parking, security, and technology
• Maintaining positive relationships with vendors of direct travel, such as car rentals, hotels, and airlines
• Negotiating preferred rates with vendors of direct travel
• Planning travel accommodations, booking flights, hotels, car rentals, and coordinating activities
• Assisting with any travel-related issues that may arise
• Arranging travel accommodations for business visitors
• Creating, optimizing, and monitoring corporate travel policies
• Preparing travel budget reports
• Analyzing and preparing reports on travel spend
• Medical Emergency and its co-ordination
• Plans, directs, or coordinates medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations
• Daily Monitoring of cafeteria services
• Ensuring timely arrangements of Food from the vendor as per agreed time in the cafeteria
• Ensuring update of Daily cafeteria checklist
• Meeting with the vendors & Preparing MOM's
• Conducting Food festivals
• Training of cafeteria vendor staff
• Ensuring issues are tracked in the tracker and timely resolved
• Getting employee feedback and take appropriate action
• Ensuring food & water samples are taken by the vendor
• Weekly inspection of office cafeteria
• Timely tracking of agreements
• Imposing of penalty for non-adherence to agreed SLA's in the Agreement
• Daily Cafeteria Log
• Cafeteria Training Report
• Daily Facility Service reports & MIS reports of All Vendor payments With Cost center
• Vendor Compliance report
• Vendor's kitchen audit report
• Vendor SLA Evaluation reports
• BCP Stock report (Pune & Mumbai Office)
• Audits - Responsibility
• Monthly inspection of All service vendor's report to mange
• Maintained internal / external audit management & ISO Check List as per the compliance
• IT Management
• Maintain a log of IT assets primarily but not limited to laptops, hotspot devices
• Schedule and maintain data back-up for employees through the existing cloud system
• Asset Recovery & All Laptop storage back-up managements.

• Licensed Shops & Establishment registration
• Certified Compliance Essentials