Shivank Gupta
Sales Planning & Program Management
Delhi
Summary
Strategic-thinking professional with expertise driving business growth, sales and program management Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.
Overview
17
17
years of professional experience
11
11
years of post-secondary education
Work History
SVP Sales Planning & Program Management
InfoEdge
11.2018 - Current
- Revamped sales strategies to increase customer acquisition rates while maintaining strong profit margins.
- Restructured departments for increased efficiency, optimizing resource allocation and improving communication between teams
- Handcrafted Custom Program Management Framework for organization resulting in improving success rate by 50%
- Established and directed successful programs focused on Revenue Growth, AI/ML Initiatives, other Strategic Growth Areas
- Developed measurement tools, dashboards, and reports to track metrics on adoption and effectiveness of initiatives
- Identified opportunities to improve business process flows and productivity
Program Manager
Aristocrat Technologies Pvt. Ltd.
02.2017 - 11.2018
- Recruited into Program Management Team, Noida to manage India side portfolio of projects
- With excelling at managing domestic teams was first among PM's to get opportunity to manage Australia teams
- With successful relationship building coupled with smooth execution and timely results lead to additional responsibilities of US portfolio
- This allowed opportunity to travel to U.S, Sydney multiple times, interact with Global peers, understand business needs and add value to global deals
- Operationally managing team of ~200 geographically distributed team delivering $ 700 M of revenue
- Was responsible for overall Program strategy, Project management, New project negotiation, Business Process Reengineering/Optimization and Customer delivery across Application Development, Maintenance and Business Intelligence projects.
- Managed cross-functional teams for successful project completion within deadlines and budgets
- Established strong relationships with key stakeholders, ensuring support for program initiatives
Project Manager
Pitney Bowes Software India Pvt. Ltd
09.2011 - 02.2017
- Recruited into Consulting role to manage one of first domestic clients which had bought one of CES products for their need
- With timely delivery and flawless execution, eventually lead to client buying more CES product to create a custom solution for their business
- This lead to our first idea of productizing services
- Eventually with exceptional performance coupled with disciplined execution helped built the Centre of excellence (COE) in the area leading to senior roles managing complex Singapore projects which even stalwart's hesitated to be part of
- Successfully created win-win situation for Singapore clients by utilizing our domestic bouquet of services which we had productized earlier
- Travelled multiple times to Singapore for supporting Sales interaction and managing projects
- Soon to be celebrated as go to person for Singapore projects
- Was given hybrid responsibility of Services and Engineering as part of Innovation team.
Project Lead
Amdocs India Pvt. Ltd.
11.2009 - 09.2011
- Recruited into Ordering Management System(OMS) team in Pune, groomed as Product expert responsible for managing domestic clients, supporting consulting and project management aspects
- Successfully collaborated with client business team to operationalize customization requirements in OMS system
- Subsequently enabling internal teams in delivery and managing seamless execution, presenting increments to customer for validation and capturing feedback.
Software Engineer
Oracle Financial Services Software Ltd.
09.2007 - 11.2009
- This was my first stint in IT industry post completing my B.tech in 2007
- Invested my time in learning software development as per specifications and gaining domain knowledge
- Under the wing of celebrated leader at I-flex gained interest in Project Management and aligned myself to learn how to excel in different scenarios, diverse culture and collaborate across boundaries of geography, age, gender & background.
Education
PG Diploma in Data Science -
Great Lakes
01.2020 - 04.2021
MBA -
IIM Lucknow
01.2014 - 04.2016
B.Tech (Information Tech.) -
IP University, New Delhi, India
01.2003 - 04.2007
HSC (Non-Medical) -
CBSE, India
01.2002 - 04.2003
SSC -
CBSE, India
01.2000 - 04.2001
Skills
Program Management
Delivery Management
PM & Agile Certified
Business Planning
Strategic leadership
Strategic plans
Process Improvements
Operational Excellence
Timeline
PG Diploma in Data Science -
Great Lakes
01.2020 - 04.2021
SVP Sales Planning & Program Management
InfoEdge
11.2018 - Current
Program Manager
Aristocrat Technologies Pvt. Ltd.
02.2017 - 11.2018
MBA -
IIM Lucknow
01.2014 - 04.2016
Project Manager
Pitney Bowes Software India Pvt. Ltd
09.2011 - 02.2017
Project Lead
Amdocs India Pvt. Ltd.
11.2009 - 09.2011
Software Engineer
Oracle Financial Services Software Ltd.
09.2007 - 11.2009
B.Tech (Information Tech.) -
IP University, New Delhi, India
01.2003 - 04.2007
HSC (Non-Medical) -
CBSE, India
01.2002 - 04.2003
SSC -
CBSE, India
01.2000 - 04.2001
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