SHIVANK SHARMA
Mississauga
Summary
Polished Marketing Associate with exceptional understanding of various marketing techniques. Innovative professional gifted at identifying promotional opportunities, implementing cost-effective marketing initiatives and performing extensive market analysis and research .Strong organizational and communication skills. Strong brand consulting and web-based advertising skills.
Overview
3
3
years of professional experience
4051
4051
years of post-secondary education
Work History
Retail Sales Associate
Toronto Blue Jays
05.2024 - 12.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
Marketing Street Team Member
Sheridan Student Union
08.2023 - 04.2024
- Promoting and educating students on all SU activities, initiatives, and services.
- Supporting the Marketing and Communications Department in developing and executing promotional campaigns, both on-campus and through SSU-affiliated social media platforms.
- Utilized social media channels such as Instagram and Ticktock to promote and showcase Student Union activities.
- Providing office assistance, which may include: printing, mounting, and organizing promotional signs, entering data, and organizing promotional materials.
- Fostered a positive working environment among fellow Street Team Members through collaboration, motivation, and support.
Brand Ambassador
Bond Brand Loyalty, MLSE
08.2022 - Current
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Restocked and rearranged the products on display.
- Handled various problems for the customer and provided different solutions.
- Provided professional instructions to customers about complex products and services.
Education
Marketing Management Graduate Certificate - Marketing Management
Sheridan College
Mississauga, Ontario12-2023
Human Resources Management Graduate Certificate - Human Resources Management
Algoma University
Brampton, Ontario12-2022
Bachelors of Arts - undefined
GGDSD college
01.2018 - 12.2021
Skills
Communication
Analytics
WordPress
Hubspot
Microsoft Office Suite
Adobe Creative Suite
Attentional to detail
Collaboration
Critical Thinking
Innovation
Time Management
Problem-solving
Timeline
Retail Sales Associate
Toronto Blue Jays
05.2024 - 12.2024
Marketing Street Team Member
Sheridan Student Union
08.2023 - 04.2024
Brand Ambassador
Bond Brand Loyalty, MLSE
08.2022 - Current
Bachelors of Arts - undefined
GGDSD college
01.2018 - 12.2021
Marketing Management Graduate Certificate - Marketing Management
Sheridan College
Human Resources Management Graduate Certificate - Human Resources Management
Algoma University