Summary
Overview
Work History
Education
Skills
Timeline
Generic
Shivank  Tyagi

Shivank Tyagi

New Delhi

Summary

Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Successful at managing CRM software systems and files. Accuracy-driven, well-organized and familiar with data entry and recordkeeping requirements. Self-directed and quality-focused with a collaborative style.

Overview

1
1
year of professional experience

Work History

Sales and Marketing Representative

MONOTECH SYSTEM LIMITED
New Delhi
07.2024 - Current
  • Developed and implemented sales strategies to meet customer needs and increase revenue.
  • Cultivated relationships with existing customers to encourage repeat business.
  • Generated reports on customer engagement levels and other key performance indicators.
  • Provided regular updates to senior management on CRM strategy effectiveness and customer insights.
  • Enhanced customer loyalty and retention through personalized communication and targeted offers.
  • Utilized computer software programs such as Microsoft Word and Excel to create documents.
  • Developed spreadsheets using Microsoft Excel to track data and generate reports.
  • Worked closely with sales team members to create effective sales collateral.
  • Created sales reports to analyze trends and maximize sales opportunities.

Quality Control Engineer

L&E PACKAGING PVT LTD
Noida
07.2023 - 09.2023
  • Developed and implemented quality control procedures to ensure production met customer specifications.
  • Monitored product performance during production process to identify potential issues and take corrective action as needed.
  • Created and maintained detailed records of test results, inspection data, and other quality related information.
  • Developed strategies for improving efficiency in the packaging process.

Education

MBA - Marketing

IGNOU
Delhi
01-2026

Bachelor of Technology - Packaging Technology

Guru Jambheshwar University
Hisar, Haryana
06-2024

Diploma - Printing Technology

Pusa Institute Of Technology
Delhi
05-2020

Skills

  • Market trends understanding
  • Sales and market development
  • Lead prospecting
  • Business Networking
  • Professional Networking
  • Cold-calling
  • Public Speaking
  • Sales strategy
  • Proficient in CRM Software

Timeline

Sales and Marketing Representative

MONOTECH SYSTEM LIMITED
07.2024 - Current

Quality Control Engineer

L&E PACKAGING PVT LTD
07.2023 - 09.2023

MBA - Marketing

IGNOU

Bachelor of Technology - Packaging Technology

Guru Jambheshwar University

Diploma - Printing Technology

Pusa Institute Of Technology
Shivank Tyagi