Shivanna Gundanavar
Sr Cloud Solution Architect/Data Infra Architect/Cloud Security Architect
Bengaluru,KA
Summary
Sr - IT Architect/Manager with Engineering IT seeking for a senior as an individual contributor or techno managerial role in multi-Cloud infrastructure Design, management, Pre-Sales, IT operation support, Production Support, infra solution, design & architecture, configuration & deployment for enterprise and service provider to contribute my skills, leadership qualities and continue to develop an experience in a professional community.
IT Consultant with 12 years and 8 months of work experience in plan, design, implement, operate & troubleshoot complex and converged IT infrastructure. Strong experience managing different hybrid infrastructures and data-centre operations across Unix, Linux, Windows, and other platforms. Effectively plan, install, configure, and optimize IT infrastructures to achieve high availability and performance. Experience in managing the remote network and global customers/clients offshore for United States of America (USA), United Kingdom (UK), Central Europe (the Czech Republic, Poland, Germany, Utrecht, Eindhoven, Slovakia, and Hungary), and Asia Pacific Countries. Experience in Managing People, Systems, Projects, Customer, Clients, and Vendors. Also, Production and Hosting support on Azure and AWS with terraform other script. Detail-oriented Computer Systems Engineer committed to improving system design and operations for reliable workflow management. Researches and implements budget-conscious security and encryption solutions to protect user privacy and increase overall network health. Creates easy-to-follow guidelines and troubleshooting documentation for non-technical staff. Meticulous [Job Title] maintaining highly functional digital systems for uninterrupted workflows and consistent productivity. Oversees routine maintenance checks and software update schedules to reduce network downtime and likelihood of security compromises. Loves collaborating with customers and teammates to develop and implement creative technical solutions to challenging problems.
Overview
13
13
years of professional experience
5
5
Certifications
Work History
Sr. Solution Architect
Citiustech (Healthcare and Banking)
11.2022 - Current
- Multi-cloud (Azure, AWS, GCP, Oracle) architecture, design and implementation
- Architected and deployed hybrid cloud solutions, integrating on-premises infrastructure with Azure and GCP, resulting in cost savings of $500,000 annually
- Built and managed private cloud infrastructure for a Healthcare institution, resulting in a 50% reduction in IT operational costs
- Migrated on-premises infrastructure to Azure, resulting in increased availability and improved disaster recovery capabilities
- Designed and executed a cloud migration strategy for legacy applications, improving scalability and availability
- Managed the migration of enterprise applications to the cloud, delivering a 40% improvement in application performance
- Designed and implemented Azure/GCP stack and open AI services
- Designed and implemented scalable cloud solutions for a reputed client, resulting in a 30% reduction in infrastructure costs
- Conducted architectural reviews and recommended improvements, enhancing system performance
- Designed and deployed multi-tier applications on Azure, formulated and implemented the strategic roadmap for cloud-based solutions
- Collaborated with application development teams to optimize cloud resource utilization and performance
- Re-engineered IT infrastructure to include microservices resulting in 50% more efficient code updates
- Implemented high availability and disaster recovery strategies for critical applications, ensuring 99.99% uptime
- Designing HLD, LLD, POC environment and documentation for multiple clients
- Handling client like Healthcare, Banking, Telecom, Govt projects
- Hands on cloud AI Text and code models, DALL-E 2 models and OpenAI architecture
- RAG open AI architecture experience
- Performance analysis, cost management, DR and ITIL implementation
- Multi Cloud network and security design, authentication (SAML/OAuth/OIDC), MFA, and RBAC
- On-prem Datacentre design, HyperV and VMWare, networking, security, Cisco services, Security firewalls
- Provided technical guidance and mentoring to junior cloud architects, fostering their professional growth.
08.2023 - 06.2024
- Onprem Datacenter migration to multitenant cloud migration: lift and shift, reengineering, and rebuilding the environment
- Done the requirements analysis, collected the client environment details, designed the HLD and LLD and accordingly built the landing zone, done the scalability and performance, created a policy for security and compliance, worked on the data migration strategy, executed disaster recovery and business continuity, done the cost optimization, worked on automation and orchestration, monitoring and management, documentation, and governance.
12.2022 - 05.2024
- Migrated from IaaS to Azure Kubernetes – key points are Infrastructure Assessment, Containerization Strategy, Kubernetes Configuration, Application Refactoring, CI/CD Pipeline Integration, High Availability and Scalability, VM, Storages, Serverless and server based, LB, Gateways, Monitoring and Logging, Cost Optimization, DR(RPO_RTO) Security and Compliance, Migration Planning and Execution
- Data migration – key points are Database Assessment and Planning, Architecture Design, landing zone, HLD and LLD, Data Extraction and Ingestion, Performance Optimization, Data Governance and Security, Integration with Analytics Services, Monitoring and Troubleshooting, Documentation and Knowledge Transfer.
Sr. Enterprise Architect
SDI Business services Pvt Ltd (Lenovo)
04.2021 - 05.2022
- Working as a senior multi cloud architect, design, implementation, deployment, and management
- Provide leadership and technical guidance to program management office and SMEs
- Migrated legacy applications to the cloud, resulting in improved resource utilization and reduced maintenance costs
- Planning, Designing and implementing multiple private and public cloud architecture
- Day-to-day experience on Azure compute, storage, network, security, FnApp, WebApp, AKS services
- Azure DevOps designed and build, CICD pipeline, repository, Git hub integration, Helm chart build
- Kubernetes services build using IaaC, multitenancy and SSL certificate management
- Work with engineers and SME to define provisioning, configuration, project and operation support for hybrid IT infra services
- Designing and implementing Dataservices like DataBricks, DataFactory, ADLS, Synapse services
- Provide technical leadership in the areas of systems administration (Linux/Windows), Storage/Backup Administration, server patch management, Network/Security management, Database administration
- Monitor day-to-day operations of the IT infrastructure group including downtime, reporting service levels, defining and tracking IT operational metrics and provide status to management
- SME or Consultant work for multi-cloud, on-premises VMWare, Hyper-V, Citrix, network and security other infra related works
- Handling server scalability, cost management, multi database management
- Handling multiple cloud and hybrid cloud environment end-end Linux /Windows platform
- Worked on Citrix environment like XenApp, XenDesktop, Storefront, DDC, Workspace etc
- Working on cloud DevOps - CICD pipelines, Helm Chart, Kubernetes, repository and Git, Biceps and terraform scripting
- Handling Docker, DB servers, Web services, Storage's, Data Lake/Bricks, AppGW/FW, LB, Networking, monitoring and Compute services
- Using Terraform, Bash, PowerShell, Biceps etc.
Sr. IT Lead specialist
FIS Global (Fidelity)
08.2019 - 01.2021
- Multiple on-premises application servers are migrated to Azure and OCI cloud platform
- Completed multiple cloud network and security projects (Designed, Installation, configuration, and maintenance)
- Designed cloud IaaS and microservices and implemented.
Sr. IT Consultant
Vision Insurance SOAG OMAN
11.2018 - 08.2019
- Worked complete infra-NOC, SOC, cloud Azure production support environment with complete data centre manager
- Designed multiple private and public cloud
- Managing Azure AD, App-GW, FortiGate, Palo alto, multiple OS VM's, SaaS SQL, Akamai
- Working on production support UAT, SIT, GOLD, STAGING and Production servers
- Worked on IIS webserver, SQL server, Oracle DB and configuring NSGs for two-tier and three-tier applications
- Azure – VM’s, App GW, App Insights, Kubernetes Services, App services, Monitoring alert, Cost Mgmt
- Fully following ITIL best practices change, Incident, Problem, and complaint management
- SOC – monitoring MDR scanning daily basis, Paladion and HP tool – VAPT internal and external Ip’s
- Managing multiple Azure storage, HP and Emc storage
- Managing servers on VMWare (6.5) and Hyper-V environment with Nutanix-Dell-HP server’s Worked on daily basis AD, Group policy and management
- Managing multiple Citrix(7.6) CU6 XenDesktop and XenApp server as well NetScaler MPX devices
- Troubleshooting daily basis Citrix and NetScaler issues with Users and clients
- Managing Citrix storefront, DDC Studio and multiple Xen Desktop server
- Working on 2008/12/16 widow’s server and worked on SCCM configuration manager
- Handling Exchange 2016 server and troubleshooting daily basis issues and request
- Handling Oracle linux, DB server, Rman backup, data guard activity
- Exposing and monitoring application url trough NetScaler with SSL certificate
- Working on Linux, Oracle Linux, Tomcat and SQL server platform
- Managing DR or BCP site replication
- Working on AD, DNS, DHCP, Public IP, Subscription, and cost management, Designing, installing, and Handling multiple DDC, Storefront, XenApp, XenDesktop, VPX, MPX, SDX servers Handling firewall Palo-Alto, Checkpoint, and SonicWALL firewall
- Working on LAN, WAN, MPLS-ADSL-SDWAN network setup
- Implemented Cisco-HP-Aruba switches and routers
- IIS Web server and hosting multiple URL’s from Net scalar with SSL certificate and load balancing
- Handling multiple file server, print server, application server, SQL and Oracle server
- Handling FTP, File and print server and managing NAS path Handling and managing multiple vendors and delivery activity
- Working on 24/7 and supporting across Vision Insurance company Oman.
Asst Manager (Sr. Technology Analyst)
Infosys BPM LTD
03.2017 - 11.2018
- Supporting IT infra and Client & Server environment across the globe
- Performs regular system maintenance, backups, hardware, and software upgrades, physical to virtual migrations and performance tuning
- Working in transition and operational support platform
- Work with global colleagues to provide globally consistent processes and procedures
- Complete azure infrastructure management
- Working environment ITIL process-Transition & Operational Mngt, SLM & Change Mngt, Vendor Mngt, Handling ticketing (AHD), NMS(CA, SolarWinds), CMS(Avaya) tools and Microsoft Defender
- Patch, AV, AD, Storage & Backup Management
- Worked on complete azure security models, load balancer and traffic Mgmt
- Working on Office 365 and Exchange mail server Managing Hyper V, VM Ware and cloud server infrastructure
- Involving internal clients and external ISO audits
- Using SCCM and handling across globe clients
- Asset Management, Hardware Management, Vendor and client management
- Create, review, maintain and update documentation
Senior System Administrator/Network Admin
Symbiont Group Pvt Ltd
11.2015 - 03.2017
- Handling entire IT infrastructure
- Handling Fortinet firewall and cloud log Analyzer Network (Solar Winds) & Server Monitoring (Happy APPs) IT (Employee) Monitoring & Troubleshooting Day to day Task (TT)
- Configured and Installed Server & Monitoring Tool
- Handling Windows server 8 & 12 standard edition
- Installed & maintaining Network & Server Monitoring tools
- Managing Email Server office 365 & Exchange 2010 Regular data backups & Recovery (NAS) EMC2 Handling Cloud Server & Applications Installed & Troubleshooting Dell power connect and Cisco router
- Daily monitoring, managing all Infrastructure and handling firewall policy (FORTIGATE & Sonicwall) Working on proxy server, Email Gateway, Network printer maintenance.
Senior System Administrator/Network Admin
CMRS Group Pvt Ltd
11.2012 - 10.2015
- Handling entire IT infrastructure
- Handling Fortinet firewall and cloud log Analyzer Network (Solar Winds) & Server Monitoring (Happy APPs) IT (Employee) Monitoring & Troubleshooting Day to day Task (TT)
- Configured and Installed Server & Monitoring Tool
- Handling Windows server 8 & 12 standard edition
- Installed & maintaining Network & Server Monitoring tools
- Managing Email Server office 365 & Exchange 2010 Regular data backups & Recovery (NAS) EMC2 Handling Cloud Server & Applications Installed & Troubleshooting Dell power connect and Cisco router
- Daily monitoring, managing all Infrastructure and handling firewall policy (FORTIGATE & Sonicwall) Working on proxy server, Email Gateway, Network printer maintenance.
Network Engineer (Contract)
Karnataka Examination Authority Belgaum
05.2011 - 09.2012
- Provided 24x7 Support for Karnataka region
- Worked as a Network & Product Support from Sep - 2011 to Apr-2012 in 24/7 Customer AS a CIE, Bengaluru
- (Supporting to customers and end Users via remote or Email or call regarding adobe product issues)
- Own servicing and Installing systems and Network product from Sep - 2010 to Sep - 2011 as Freelancer.
Education
B.E. Information Science & Technology -
Acharya Institutes of Technology Bengaluru (VTU)
Skills
MS Office 2007/10/13/a6
Office 365(cloud)
Barracuda
PCVisor
Antivirus: Norton/McAfee ENS/VSE /Symantec/Trend Micro
Monitoring: CA- Spectrum
Performance Centre
Manage Engine (WM)
Solar Wind(NM)
Automation Anywhere
Backup Symantec
Email (Microsoft Exchange, Lotus Notes Mail)
Avaya CMS
One drive Oracle and many others
Citrix: XenApp
XenDesktop
Secure Browser
Sharefile
Endpoint
Netscaler – VPX
MPX and SDX and cloud based Saas
Hardware: Nutanix
Intel
x86
x86-64 hardware devices
HP ProLiant DL380
HP ML570
IBM x86 Servers
Dell PowerEdge M805
Fortinet
NAS (EMC & Lenovo)
Del/Emc storage
Cisco Server and other brands Networking H/W product
desktop and Laptops
Virtualization: VMware – ESXI 65, 6, & 55
Hyper-V
AVS
Oracle Virtual Machine
Citrix Xenserver Virtualization
Nutanix etc
Security: Soc Specialist
VAPT
MDR
Internal and External Scanning
SIEM- IBM-Qradar
Azure_Sentinal
Cloud-guard
Paladion
Defender
VMS
SVM
SQL Injection
Barracuda Email Security and Sentinel scanning
Spam filtering
data guard
FireEye
Info Vista
Paloalto Panorama
Checkpoint
Akamai
SonicWALL cloud security scanning
PAM
IPAM
Storage: Cloud Storage
EMC
Hitachi
NetApp
HP MSA 2040 and IBM - EMC VNX 5200
VNXe 3200)
NAS (Dell NX 3230
Netgear
Lenovo
QNAP-TS-853U-RP)
Azure blob
Elephant
NetApp
Ticketing Tool: Jira
CA
Manage Engine
Zoho
Jira
Fogbugz
Snow
Zendesk
Team Support
Backup: Cloud Vault
Symantec/Veritas
NetBackup
Acronis
Elephant (Cloud)
Rubric
Commvault
Recovery Vaults
Email Administration: Office 365(Hybrid)
MS Exchange
Zoho
Networking: OSI Models & Layers and Protocol TCP/IP
UDP
Routers
Switches
Modems
Hubs and Bridges
Aruba
Cisco
Dell SonicWALL
Fortinet
SSL/TLS
Palo alto
Scripting Lang: Power shell
Bash
Python(Basics)
Terrafor
ARM
Nutanix calm
terraform
basic Perl and PHP
Enterprise Architecture Design
DevOps Methodologies
Security and Compliance
Agile project management
Infrastructure Automation
Cloud Computing Expertise
Microservices Architecture
Performance Optimization
Continuous Integration and Deployment
Containerization Technologies
Artificial Intelligence Solutions
Excellent Communication
Team building
Organizational Skills
Disaster Recovery Planning
Network infrastructure administration
Architecture review
Infrastructure development
System and Network Security
Virtual and Cloud Technologies
Penetration Testing
IT infrastructure proficiency
Network Security
Cloud services
Websites
Certification
ITIL v3
Operatingsystems
- Windows Vista
- Windows XP
- Windows 7/8/10/11 DOS and OS/2
- Linux
- Oracle Linux Ubuntu RHEL Cent.
Servers
- Windows Server 2008/12/16/19/22
- AD 200812/16
- Nutanix
- Microsoft Exchange 2007/12/16/19
- Linux
- RHEL servers
- Server Types: Blade Chassis, Rail Servers, and Tower Servers.
Professional Attainments
Key projects handled for Internet/Mobile Service Providers like Airtel, BSNL, IDEA, Vodafone, TATA, Aircel, and Uninor. Closely worked with product vendors like Huawei, Ericsson, Nortel Networks and Nokia Siemens Networks. Accomplished more than 50+ Projects at Airports, Commercial Complexes, Shopping Malls, Government Building, IT Parks, Hotels, Resorts, Hospitals, Residential Apartments, Houses, Schools, and Colleges.
Cloud
Azure, Oracle cloud, AWS, GCP, Ooredoo, IaaS, PaaS, SaaS, Cloud VM’s, Storages, Load balancer, AppGW/FW, Networking, Cloud security, Kubernetes services, Repopsitory, API, CICD Pipeline, Jenkins, SSL, monitoring, AD, IAM, Security and vulnerability, Patch, Pipelines, Docker, Web Apps, FnApps, Data lake, Data bricks, ADLS, Synapse services, terraform, ARM, Bicep, Helm, Yaml, network zoning and segregation, proxies, AD, MFA, SSO, SAML
Passport
Available and valid, furnished upon request
Personal Information
Nationality: Indian
Reference
Available and furnished upon request
Training
- Working on GCP certification.
- Completed training on ITIL foundation, V3 and V4.
- Certified Azure open AI and architecture.
- Cloud solution architect expert both Azure and AWS.
- Azure administrator, Expert and DevOps training.
- Deep training on Microsoft products like server and applications.
- IDC security training on block chain and internet security.
- Six-Sigma, Agile training for improvement of operation process.
- Red Hat Certified System Administration and Engineer (RHCSA & RHCE).
- SonicWall SDN cloud technology and implementation
- People & Project Management, partnering for Client Success, Win-Win Communication and Leading with Emotional Intelligence at Infosys.
Disclaimer
I hereby declare that the above furnished information is true to the best of my knowledge & belief.
Languages
English
Upper intermediate (B2)
Timeline
08.2023 - 06.2024
12.2022 - 05.2024
Sr. Solution Architect
Citiustech (Healthcare and Banking)
11.2022 - Current
Sr. Enterprise Architect
SDI Business services Pvt Ltd (Lenovo)
04.2021 - 05.2022
Sr. IT Lead specialist
FIS Global (Fidelity)
08.2019 - 01.2021
Sr. IT Consultant
Vision Insurance SOAG OMAN
11.2018 - 08.2019
Asst Manager (Sr. Technology Analyst)
Infosys BPM LTD
03.2017 - 11.2018
Senior System Administrator/Network Admin
Symbiont Group Pvt Ltd
11.2015 - 03.2017
Senior System Administrator/Network Admin
CMRS Group Pvt Ltd
11.2012 - 10.2015
Network Engineer (Contract)
Karnataka Examination Authority Belgaum
05.2011 - 09.2012
B.E. Information Science & Technology -
Acharya Institutes of Technology Bengaluru (VTU)