Shivaprasad L
Summary
Dynamic Client Service Executive with a proven track record at C First Background Checks and as an implant at Mphasis. Skilled in client relationship management, retention strategies, and CRM software, providing actionable insights for seamless onboarding. Recognized for strong communication, team leadership, and enhancing client satisfaction.
Overview
1
1
year of professional experience
Work History
Client Service Executive
C First Background Checks
05.2024 - Current
- Successfully represented myself while working as an implant at Mphasis, demonstrating adaptability and professional expertise.
- Provided expert guidance in navigating complex product offerings, enabling clients to make informed decisions.
- Built a reputation as a trusted advisor to clients by consistently providing insightful analysis and actionable recommendations.
- Developed and maintained existing client relationship and developed new client relationships.
- Oversaw the onboarding process for new clients, guaranteeing a seamless transition into our services.
Education
BBA -
Rjs First Grade College
Bengaluru 11-2022
Skills
- CRM software expertise
- Client relationship building
- Client retention strategies
- Brand representation
- Clear communication skills
- Teamwork and collaboration
- Organizational skills
- Team leadership
Languages
English
Bilingual or Proficient (C2)
Kannada
Bilingual or Proficient (C2)
Telugu
Advanced (C1)
Hindi
Upper intermediate (B2)
Timeline
Client Service Executive
C First Background Checks
05.2024 - Current
BBA -
Rjs First Grade College
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