Shivaprasad R
Senior Content Business Analyst
Bangalore
Summary
Experienced professional with 15 years in financial and risk division. Skilled in analyzing business and systems requirements, conducting user acceptance testing, and providing end-user training. Expertise in leveraging past lessons to drive business success through informed decision-making.
Overview
15
15
years of professional experience
Work History
Senior Content Business Analyst
London Stock Exchange Group
03.2019 - Current
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
Exchange content specialist
Thomson Reuters Corporation
Bengaluru, Karnataka
05.2015 - 05.2017
- Edited and proofread materials to maintain high standards of accuracy, clarity, and readability.
- Enhanced content quality by conducting thorough research and factchecking.
- Utilized data-driven insights to inform content creation efforts, leading to better-targeted messaging that resonated with target audiences.
- Increased newsletter subscribers by producing consistent, valuable email communications that delivered actionable insights for readers.
Business Analyst
Refinitiv, Thomson Reuters
Bengaluru, Karnataka
05.2017 - 06.2019
- Deployed predictive analytics models to forecast future trends.
- Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Enhanced customer loyalty with targeted analytics strategies, pinpointing areas for improvement in service delivery.
- Improved business processes by analyzing current practices and recommending optimization strategies.
Senior Content Analyst
Thomson Reuters Corporation
Bengaluru, Karnataka
03.2012 - 05.2015
- Evaluated the performance of published content using analytics tools like Google Analytics or Adobe Analytics; generated reports on engagement metrics.
- Increased efficiency in the content creation process by implementing a streamlined editorial calendar and project management system.
- Reduced turnaround times for content requests by implementing an efficient workflow management system within the department.
- Collaborated with the public relations team in crafting engaging press releases and media pitches that garnered positive coverage from reputable sources.
Content Analyst
Thomson Reuters Corporation
Bengaluru, Karnataka
05.2010 - 03.2012
- Developed compelling headlines and meta tags, leading to higher click-through rates for web pages.
- Collaborated with cross-functional teams to develop cohesive marketing strategies, resulting in increased brand awareness.
- Generated fresh ideas for new content topics based on audience interests, competitor analysis, and industry trends.
- Streamlined content production processes by creating templates and standard operating procedures for the team.
Education
Master of Business Administration - Finance
Bachelor of Commerce - undefined
Skills
Business process improvement
Data analysis
Stakeholder management
SQL
Workflow Analysis
User acceptance testing
Test case scenarios
Product development
Product management
Data mapping
Cost-benefit analysis
Release planning
Data visualization
Stakeholder engagement
Gap analysis
Accomplishments
1. Product owner for SCOUT application.
2. Responsible for Dbor upgradation EVM to CVM (realtime systems) under RDP project.
3. leading Amplify project has a product owner for Apex tool.
4. Part of Tool consolidation project which was lead by infosys.
Disclaimer
I declare that the above particulars filled in by me are correct and true to the best of my Knowledge and belief.
Timeline
Senior Content Business Analyst - London Stock Exchange Group
03.2019 - Current
Business Analyst - Refinitiv, Thomson Reuters
05.2017 - 06.2019
Exchange content specialist - Thomson Reuters Corporation
05.2015 - 05.2017
Senior Content Analyst - Thomson Reuters Corporation
03.2012 - 05.2015
Content Analyst - Thomson Reuters Corporation
05.2010 - 03.2012
Bangalore University - Bachelor of Commerce,
VTU University - Master of Business Administration, Finance