Dynamic quality management professional with extensive experience at Bosch Chassis Systems India Pvt. Ltd. Spearheaded localization projects, excelling in customer claims resolution and quality audits. Proven track record in enhancing customer satisfaction through meticulous documentation control and problem-solving. Expert in CAPA management and process validation, ensuring top-notch product quality.
Founder Member for Wheel Speed Sensor (WSS) for India region (Localization project from China to India).
Founder Member for Low Pressure Sensor (LPS) for India region (Localization project from Portugal Braga to India).
Responsible for Wheel Speed Sensor (WSS) & Low Pressure Sensor (LPS) Quality Management for Product Quality & Customer Quality.
Responsible for LPS, Air Bag ECU & IMU Traded Parts Quality Management.
Responsible for Process Audit, System Audit & Customer Audit.
Customer claims handling, responsible for customer communication & 8D preparation.
Certified VDA 6.5 Product auditor Certification by VDA QMC Germany.
Certified CQI 15 – Special Process Welding Auditor for Sensor Unit Line.
Responsible for PPAP for wheel speed sensor for various OEM customers Like Stellantis, MSIL, TATA, Toyota,
Mahindra & Mahindra, Kawasaki, Ducati, Force Motors,Royal Enfield, Bajaj, Ultravoillet etc.
Responsible for MAE (Machine) Release for Serial production as per Central Directive of Quality.
Responsible for Quality Gates as QG Moderator.
Responsible for PFD, Control Plan, PFMEA, Capability Studies, SPC and other Quality tools.
Preventing Internal & External Customer complaints by taking corrective & preventive actions (7QC Tools &
8D) related to product for each customer complaints & ensuring effectiveness.
Senior Engineer - NPD Samples & ECR Coordinator
Bosch Chassis Systems India Pvt.Ltd
01.2019 - 01.2021
To ensure sample readiness as per customer requirement & Project timeline.
Coordination for timely completion of ECR.
SPOC for Change management related topics.
Senior Engineer - Process Planning
Bosch Chassis Systems India Pvt.Ltd
08.2015 - 01.2019
Good understanding of Bosch Production System.
Responsible for Booster assembly, TMC assembly, front and rear shell welding and staking process.
Was responsible for Incorporating Mistake Proofing (Poka-Yoke) in processes for avoiding mistakes.
Was responsible for preparing and maintaining PFD,PFMEA,CONTROL PLAN & SOP.
Co- ordination for FMEA Line walk with CFT.
Efficiently handling Customer complaints and Implementation of CAPA.
Engineer - New Product Introduction (NPI)
TATA MARCOPOLO MOTORS LTD
01.2012 - 08.2015
As an Engineer in Project Management, Development of New variants as per customer requirements in LCV and ICV segments for Domestic and International markets.
Working in the capacity of a Engineer which involves coordinating with client/customer & project teams for various projects handled and also was part of the team responsible for Benchmarking of competitor products.
Good understanding of range of buses offered by TMML (LCV, ICV & MCV), developing and suggesting variants as per customer requirements, applications and regions.
Good knowldege about processes involved in Bus Body building.
Game Tester
Hewlett Packard, HP
05.2009 - 09.2011
Contributed to the development of high-quality games through meticulous testing and documentation.
Wrote and submitted comprehensive bug reports, providing details on factors such as ease of replication, severity, and other metrics.
Ensured compatibility across multiple platforms by testing games on various devices, operating systems, and configurations.
Education
B.E. in Mechanical Engineering - Mechanical Engineering
SJCIT
Chikballapur
06-2008
Executive Business Management Program -
Indo German Training Center (IGTC)
Pune, India
12-2019
Skills
Documentation control
Accomplishments
Drove quality project, improved quality by reducing internal defect cost &PPM by implementing Auto Purging Pokayoke in molding machines.
Drove quality project, improved quality by reducing internal defect cost &PPM by implementing Tool Life Monitoring in all WSS and LPS manufacturing lines.
Improved final inspection of WSS using gauge by implementing interlocks / mistake proofing.
Developed dashboard using power bi to effectively track customer claims, IDC, Concessions etc..