Shiva Priya Shekhar
Bangalore
Summary
The organization should provide me with an ambience to innovate, take challenges while letting me grow, learn and perform in the organization. A position that utilizes my experience and enables me to make a positive contribution to the company.
Overview
15
15
years of professional experience
Work History
Business Development Manager (Product Growth)
Rocketfuel Blockchain– US Company
Bangalore
04.2022 - 02.2023
- Had a complete understanding of the product and managed the software portal.
- In case of errors and technical issues interacted with the technical team for improvement.
- Interacted with customers and handled their issues. Reported the issues to the technical team.
- Prepared reports and gathered information for the upper management.
- Generated leads for the sales team and upper management for different sectors and campaigns.
- Researched events to organize conferences and tradeshows for the top management to attend.
- Managed and delivered with marketing automation and CRM tools.
- Worked on campaigns helping the sales team. Sent emails and made calls to different sectors. Participated in events, documented business processes and provided sales support whenever needed.
- Helped the VP of marketing with online marketing and social media strategy.
- Created content and helped with ideas for marketing and social media.
- Established contacts in media and interacted on networking platforms.
Senior Operational Analyst
First Advantage
Bangalore
01.2014 - 07.2022
- Managed location updates, data clean-up and termination of accounts other than inbound calls.
- Made outbound follow up calls and supported inbound calls.
- Took additional responsibility by training team members in the process.
- Initiated and contributed new ideas towards the process.
- Had consistently exceeded expectations and topped in quality.
- Sent reports and allocated work for the team.
- Maintained, mentored and gave feedback to the team.
- Motivated team members to achieve and exceed performance.
Business Development Manager
Mind Matters (L2S)
Bangalore
06.2011 - 01.2014
- Managed admissions, training, counselling and the software division (NFC Technology).
- Prepared content and generated leads which included the research of companies, market trends and target areas. Cold calling to important and new clients.
- Handled a marketing team guiding them to work, implement and achieve their goals.
- Made calls to important clients who had questions and wanted to confirm details of existing services.
- Had to explore ways of improving existing services and increasing profitability.
- Weekly and monthly reporting with strategic planning for the following month.
Marketing Specialist and Sales(Rational Software)
IBM India Private Limited / Telelogic
Bangalore
03.2008 - 05.2011
- Implemented new ideas and helped on weak areas for program leaders.
- Made calls to important clients to follow up on the status. (US and UK).
- Created Analytical statistics for areas which can create revenue and help with production.
- Created and maintained details on Wiki for the program required.
- Maintained records on excel and had to prepare presentations for any program requirement.
- Implemented new ideas, identified and qualified potential business opportunities.
- Maintained and developed relationships with new and old customers via meetings, telephone calls and emails.
- Had to prepare and submit weekly status reports.
- Gathered market and customer information (Leads/List Build).
- Represented the organization at trade exhibitions, events and demonstrations.
- Sold Rational tools by Cold calling - (Jazz and Best Practice Tools) and Telelogic Software Tools to 1000 + companies across US and UK.
- Had to complete a set of calls in a week and update status on a regular basis.
- Extensive experience presenting and closing business at all organizational levels from C-level executives to end-users.
- Had to call the upper management or the heads of the company to confirm and negotiate.
- Monthly sales meetings to address the reports sent based on the sales met or in progress.
- Done a few negotiations with clients regarding customized solutions.
Education
Bachelor of Law - Law (Pre-Law)
Al-Ameen
Bangalore UniversitySkills
- Analytical And Critical Thinking Skills
- The Ability to Lead and Take Initiative
- Delegating and teamwork
- The ability to analyze and interpret data Problem-solving
- Product Manager Competencies in Customer Service and Market Research
- Data entry and data processing skills
- Communication, sales, negotiation, marketing, data analysis and project management
- Strong cross-functional communication
Timeline
Business Development Manager (Product Growth)
Rocketfuel Blockchain– US Company
04.2022 - 02.2023
Senior Operational Analyst
First Advantage
01.2014 - 07.2022
Business Development Manager
Mind Matters (L2S)
06.2011 - 01.2014
Marketing Specialist and Sales(Rational Software)
IBM India Private Limited / Telelogic
03.2008 - 05.2011
Bachelor of Law - Law (Pre-Law)
Al-Ameen
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