Shivaraj A

• Carried out DOOR TO DOOR export operation. Which Includes

Getting Quotes from vendors,

Quoting customers,

Collecting cargo,

Booking space with Airlines,

Preparing Export Documentation,

Handing Over cargo to Airlines,

Follow up until cargo reach Destination, & billing.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Worked flexible hours; night, weekend, and holiday shifts.
• Resolved problems, improved operations and provided exceptional service.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Maintained excellent attendance record, consistently arriving to work on time.

• Performed root cause analysis and general troubleshooting.
• Configured hardware, devices and software to set up work stations for employees.
• Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
• Monitored systems in operation and input commands to troubleshoot areas.
• Removed malware, ransomware and other threats from laptops and desktop systems.