6.3 Years of experience into Retail/E-Commerce domain. Good with Agile frameworks and Regression testing along with ability to Test, document and troubleshoot errors. Passionate about solving complex problems to improve the process of business. Enthusiastic to work directly with world class customers and supply chain development. A true team player with strong analytical and problem-solving skills. Looking forward to learning from and support the actual product implementation and professional services sales process.
Good working knowledge of Distributed Order Management (DOM), Sourcing, Scheduling, Order Fulfillment, Global Inventory Visibility (GIV), Alerts & Email notifications, Delivery methods, Inventory management, Order Processing and Order Life Cycle. Good hands-on in Handling Production issues, reporting and tracking them based on the priority, Test Documentation (Test Scenario, Test Case, Defect Report, and Test Metrics) and well versed in Bug Reporting & Tracking Process using a tracking tools like JIRA and Service now. Experienced in proactively monitoring Message Queues (MQ) to stabilize the flow of various messages from one system to another. Skilled and Familiar with OMS Application Console, Application Manager, and configuration, IBM call center, IBM Store/DC management, Postman, and OMS database. Worked closely with the project team to support customers with gathering of requirements, design workshops, writing specifications, configuration, and various testing processes. Worked on multiple order flows, RTAM inventory flows, Agents & Integration servers. Experienced in leading team of 12 members as QA lead from offshore and was part of all lead activities. Well acquainted with all phases of Software Testing Life Cycle (STLC). Familiar in different levels of testing (End-to-End Testing, Manual, Functional, Integration Testing, System Testing, Ad hoc Testing). Technology Analyst with well-rounded background implementing new technological solutions and improvements. Dedicated to achieving ideal results by identifying project goals troubleshooting problems, and recommending hardware and software solutions. Proficient in cutting-edge technologies with passion for continuous learning.
Date of Birth: 03/06/1995
Contact: +91 8050280211
Email: shivrajd2013@gmail.com