Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
SoftwareEngineer
Shivaraj Doddamallappanavar

Shivaraj Doddamallappanavar

Software Engineer
Hubballi,Karnataka

Summary

6.3 Years of experience into Retail/E-Commerce domain. Good with Agile frameworks and Regression testing along with ability to Test, document and troubleshoot errors. Passionate about solving complex problems to improve the process of business. Enthusiastic to work directly with world class customers and supply chain development. A true team player with strong analytical and problem-solving skills. Looking forward to learning from and support the actual product implementation and professional services sales process.

Good working knowledge of Distributed Order Management (DOM), Sourcing, Scheduling, Order Fulfillment, Global Inventory Visibility (GIV), Alerts & Email notifications, Delivery methods, Inventory management, Order Processing and Order Life Cycle. Good hands-on in Handling Production issues, reporting and tracking them based on the priority, Test Documentation (Test Scenario, Test Case, Defect Report, and Test Metrics) and well versed in Bug Reporting & Tracking Process using a tracking tools like JIRA and Service now. Experienced in proactively monitoring Message Queues (MQ) to stabilize the flow of various messages from one system to another. Skilled and Familiar with OMS Application Console, Application Manager, and configuration, IBM call center, IBM Store/DC management, Postman, and OMS database. Worked closely with the project team to support customers with gathering of requirements, design workshops, writing specifications, configuration, and various testing processes. Worked on multiple order flows, RTAM inventory flows, Agents & Integration servers. Experienced in leading team of 12 members as QA lead from offshore and was part of all lead activities. Well acquainted with all phases of Software Testing Life Cycle (STLC). Familiar in different levels of testing (End-to-End Testing, Manual, Functional, Integration Testing, System Testing, Ad hoc Testing). Technology Analyst with well-rounded background implementing new technological solutions and improvements. Dedicated to achieving ideal results by identifying project goals troubleshooting problems, and recommending hardware and software solutions. Proficient in cutting-edge technologies with passion for continuous learning.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Digital Technology Analyst

Ralph Lauren
Bangalore
09.2022 - Current
  • Worked in Order Management System which include Inventory Management, Order Fulfillment, Order Processing, Payment Validation, Return order Management, etc.
  • Expertise in SFCC, E-Commerce, IBM (Sterling OMS), IBM Call center, Business Manager.
  • Strong knowledge in OMS end-to-end order flow, validated order journey from Checkout to fulfillment.
  • Experienced in System Integration testing, E2E testing, Regression testing, Ad-Hoc testing, etc.
  • Experienced in JIRA for Requirement & Defect management and DB validation with SQL queries.
  • Work collaboratively with Development and Business team to gather and analyze requirements.
  • Taking ownership of subsystems and can handle independent delivery responsibility and team.

Senior Engineer

Cigniti Technologies
Hyderabad
05.2021 - 08.2022
  • Worked on delivering Yantriks project successfully within time frame
  • Yantriks was newly integrated system with Website, OMS, and other systems which was inventory hub for all order types that are being placed and used.
  • Lead team of 12 QA members from offshore and was part of all lead activities
  • Worked extensively in Agile (Scrum) methodology.
  • Buy Online Pickup Instore (BOPIS), Ship to Store (STS), Ship to Home (STH), Drop Ship Vendor (DSV), Special order firearms (SOF) and Save the Sale were different fulfillments which were part of order placement, Order fulfillment and order processing.
  • Worked on E2E Testing (End-to-End) and monitored inventory flow from one system to another.
  • Worked on SMS and E-mail validation which were being sent from sterling at specific order statuses (example: when order is placed, when order is ready for customer pickup, when order is fulfilled or cancelled).
  • Was being part of Backlog Refinement, Sprint Planning meeting, Daily Scrum, and program class to discuss ongoing issues/blockers.
  • Familiar with monitoring and restarting agents, checking logs, finding out root cause for issues.
  • Familiar with flag-based implementation related scenarios, configuring values in OMS console configuration and Skilled in using Postman APIs to enable/disable fulfillments or to add/remove inventory for SKUs.
  • Responsibilities of sending weekly reports to client.

Software Engineer

Accenture
Bangalore
07.2017 - 11.2020
  • Skilled in IBM Sterling Commerce Order Management System in retail industry
  • Familiar with functionality of Retail, Online Sale, Order Life Cycle, and various systems involved in End-to-End flow.
  • Performing Sanity on latest builds deployed across environments.
  • Good experience in Handling Production issues, reporting and tracking them based on priority.
  • Skilled in enabling and disabling servers from SiteScope based on requirement mentioned in Change Requests (CR’s).
  • Operating with developers, testers, and admins to ease code releases or deployments.
  • Preparing test scripts based on functional specifications, business requirements and business rules.
  • Understanding changes based on user stories across different applications and systems, and Preparation & execution of Test cases for different Fulfillments like In Store Pick Up, Ship to Home and Home Delivery across different channels.
  • Handled team dashboards for internal purpose as per business requirements.
  • Reproducing defects, discuss and add it to dev team bucket according to severity.
  • Worked on Maintaining and Monitoring Application servers, hosts, and probes in enabling and disabling of them.
  • Well versed in debugging and resolving errors and able to log details for reports.

Education

Bachelor of Engineering - Instrumentation Technology

BVB College of Engineering And Technology
Hubballi
07.2013 - 06.2017

Skills

IBM Sterling OMSundefined

Personal Information

Date of Birth: 03/06/1995

Contact: +91 8050280211

Email: shivrajd2013@gmail.com

Timeline

Digital Technology Analyst

Ralph Lauren
09.2022 - Current

Senior Engineer

Cigniti Technologies
05.2021 - 08.2022

Software Engineer

Accenture
07.2017 - 11.2020

Bachelor of Engineering - Instrumentation Technology

BVB College of Engineering And Technology
07.2013 - 06.2017
Shivaraj DoddamallappanavarSoftware Engineer