Shivaram K
Bangalore
Summary
Dynamic IT professional with extensive experience at Lumen IT India, excelling in Active Directory management and IT infrastructure optimization. Proven ability to troubleshoot complex issues and enhance system functionality. Skilled in Windows Server administration and user management, complemented by strong problem-solving capabilities and a commitment to delivering exceptional IT support services.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Information Systems Consultant II
Lumen IT India Private Limited
06.2016 - Current
- Managed User Accounts on Active Directory (Creation, Deletion, Modification, and Permissions)
- Managing and Monitoring Windows server 2003 & 2008 Active Directory infrastructure
- Managed systems configuration and maintenance, problem troubleshooting, system and programs security, planning and directing upgrades, and testing operations to ensure optimum system functionality
- Managed Group Policy Objects (GPOs) throughout the Active Directory (AD)
- Managing 400+ users for their software and hardware related issues
- Managed and Monitored 100+ users of 'Clean Room.'
- Troubleshooting the hardware and operating system related issues of Windows 7 and 10
- Troubleshooting user login problems
- Administering Windows File Server and Print Server
- Used remote access to perform troubleshooting when needed
- Performed upgrades and installed updates
Asst. Manager-IT
Cosmic Strands ePublishing Pvt Ltd
03.2011 - 04.2016
- Install, configure, and manage Windows 2003 & 2008 infrastructure
- Installing, Configuring and Managing AD / DHCP / DNS Services
- Creating Group Policies
- Configuring and maintaining Share and NTFS permissions for users in Windows 2003 and 2008
- Troubleshoot hardware and operating system related issues of Windows XP/Vista/7 and 10
- Configuring and maintaining Cyberoam Firewall
- Configuring and maintaining IIS Web Service in Windows 2008
- Taking Backup’s and maintaining them on day/weekly/monthly/yearly
Education
BCA -
Tamilnadu Open University
01.2015
JCHNP -
JETKING
Bangalore01.2005
SSLC -
S.R.E.T High School
Sidlaghatta, Karnataka01.2002
Skills
- Administration of Windows Server 2003
- Administration of Windows Server 2008
- Administration of Windows Server 2012 R2
- Hardware upgrades
- Software upgrades
- Managing Active Directory services
- User groups management
- Organizational Unit (OU) management
- IT infrastructure implementation
- IT infrastructure analysis
- IT infrastructure optimization
- IT infrastructure troubleshooting
- Windows XP
- Windows Vista
- Windows 7
- Windows 8
- Windows 2000 Server
- Active Directory Group Policy Objects (GPO)
- Group Policy Management Console (GPMC)
- Building physical servers
- Windows Server 2008 installation
- Windows Server 2012 installation
- User management
- Troubleshooting hardware issues
- Troubleshooting operating system issues
- Remote access troubleshooting
- Computer systems installation
- Network installation
- Upgrades installation
- Updates installation
- Cyberoam Firewall configuration
- DNS configuration
- DHCP configuration
- Share permissions
- NTFS permissions
- Active Directory management
- Windows server administration
- User account management
- Group policy configuration
- Hardware troubleshooting
- Operating system support
- Remote support
- IT support services
Certification
- MCSA 2003 (Microsoft Certified System Administration): Internet Configuration, Proxy Installation and Configuration, Configuring Services & Creating and Managing Groups, users.
- MCP (Microsoft certified professional).
- Hardware and Networking Certificate from Jetking Infotrain.
Hardware Knowledge
- Installing, Configuring & Maintenance of Hardware devices.
- Assembling, Maintenance & Troubleshooting.
- Installing, Configuring & Troubleshooting Operating Systems.
- Setting up of Internet, Modem, Multimedia and Printers.
Networking Knowledge
- Network design & Implementation of Local Area Network (Topology, Cables & Crimpling).
- Configuring Switches, Wireless routers, and FTP, DHCP and DNS etc.
Applications
- MS Office 2010 & 2013, 2016 and Adobe Photoshop 7.
- MS Outlook.
- Skype for Business 2016.
Languages
- English
- Hindi
- Telugu
- Kannada
Hobbies and Interests
- Reading Books
- Photography
Disclaimer
The above statement is true to my knowledge.
Technical Strength
Keenly interested in working on latest technologies and to pursue a challenging career as a professional in a reputed organization that can provide excellent work opportunities, where my conceptual, analytical, and problem-solving skills can be effectively utilized, my zeal to work is understood and to bring the best out of myself for the growth of organization.
Personal Information
- Father's Name: T M Krishna
- Date of Birth: 10/02/86
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Information Systems Consultant II
Lumen IT India Private Limited
06.2016 - Current
Asst. Manager-IT
Cosmic Strands ePublishing Pvt Ltd
03.2011 - 04.2016
BCA -
Tamilnadu Open University
JCHNP -
JETKING
SSLC -
S.R.E.T High School
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