SHIVARANJAN U
Operation Executive
Dakshina Kannada,Karnataka
Summary
Operations Executive skilled in organizing and coordinating office administration to support organizational effectiveness, operational excellence and office safety. Thrives in fast-paced environment and accomplishes tasks with minimum supervision and eagerness to go above and beyond. Results-oriented Operations Executive with wide experience handling business operations, personnel and financials. Great expertise in auditing and management consulting. In-depth knowledge of business planning and forecasting. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Reporter
Channel 24 Karnataka
Madikeri
07.2017 - 09.2018
- Wrote and submitted accurate, engaging, and fact-checked stories.
- Investigated important community issues and put together well-received reports.
- Researched and produced daily news reports.
- Utilized social media to promote stories and build audience.
- Edited stories for accuracy and clarity.
- Collaborated with other journalists and departments to produce well-rounded and comprehensive news coverage.
Service Supervisor
Mandovi Motors Pvt Ltd
Mangalore
10.2018 - 10.2019
- Handled customer complaints and inquiries.
- Assisted with training and development of team members.
- Monitored team's performance and gave feedback when necessary.
- Updated job knowledge by attending workshops, training sessions and educational opportunities.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Operation Executive
Ecom Express Pvt Ltd
Dakshina Kannada
06.2023 - Current
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Assigned delegates to manage high volume of e-mails and call transfers.
- Created and managed knowledge base to address frequently asked questions and offer how-to guides and troubleshooting instruction.
- Leveraged meeting minutes to measure progress and accountability.
- Tended to urgent correspondence to facilitate communication or resolution.
- Improved employee satisfaction rating by realigning and enforcing policies.
Education
Bachelor Of Engineering - Mechanical Engineering
Government Engineering College Kushalnagar
Kushalnagar, Coorg 06.2013 - 06.2017
Skills
Process improvements
Cost analysis and savings
Profitability and revenue generation
Purchasing and planning
Strategic planning and execution
Business planning software knowledge
Financial performance understanding
Business Development
Performance Analysis
Recruitment
Relationship building
Inventory management
Coaching and mentoring
Staff training/development
Effective leader
Employee scheduling
Product development
Expense budgets mastery
Employee reviews
Timeline
Operation Executive
Ecom Express Pvt Ltd
06.2023 - Current
Service Supervisor
Mandovi Motors Pvt Ltd
10.2018 - 10.2019
Reporter
Channel 24 Karnataka
07.2017 - 09.2018
Bachelor Of Engineering - Mechanical Engineering
Government Engineering College Kushalnagar
06.2013 - 06.2017