Summary
Overview
Work History
Education
Skills
Timeline
Generic
SHIVARANJAN  U

SHIVARANJAN U

Operation Executive
Dakshina Kannada,Karnataka

Summary

Operations Executive skilled in organizing and coordinating office administration to support organizational effectiveness, operational excellence and office safety. Thrives in fast-paced environment and accomplishes tasks with minimum supervision and eagerness to go above and beyond. Results-oriented Operations Executive with wide experience handling business operations, personnel and financials. Great expertise in auditing and management consulting. In-depth knowledge of business planning and forecasting. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Reporter

Channel 24 Karnataka
Madikeri
07.2017 - 09.2018
  • Wrote and submitted accurate, engaging, and fact-checked stories.
  • Investigated important community issues and put together well-received reports.
  • Researched and produced daily news reports.
  • Utilized social media to promote stories and build audience.
  • Edited stories for accuracy and clarity.
  • Collaborated with other journalists and departments to produce well-rounded and comprehensive news coverage.

Service Supervisor

Mandovi Motors Pvt Ltd
Mangalore
10.2018 - 10.2019
  • Handled customer complaints and inquiries.
  • Assisted with training and development of team members.
  • Monitored team's performance and gave feedback when necessary.
  • Updated job knowledge by attending workshops, training sessions and educational opportunities.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Operation Executive

Ecom Express Pvt Ltd
Dakshina Kannada
06.2023 - Current
  • Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
  • Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Assigned delegates to manage high volume of e-mails and call transfers.
  • Created and managed knowledge base to address frequently asked questions and offer how-to guides and troubleshooting instruction.
  • Leveraged meeting minutes to measure progress and accountability.
  • Tended to urgent correspondence to facilitate communication or resolution.
  • Improved employee satisfaction rating by realigning and enforcing policies.

Education

Bachelor Of Engineering - Mechanical Engineering

Government Engineering College Kushalnagar
Kushalnagar, Coorg
06.2013 - 06.2017

Skills

Process improvements

undefined

Timeline

Operation Executive

Ecom Express Pvt Ltd
06.2023 - Current

Service Supervisor

Mandovi Motors Pvt Ltd
10.2018 - 10.2019

Reporter

Channel 24 Karnataka
07.2017 - 09.2018

Bachelor Of Engineering - Mechanical Engineering

Government Engineering College Kushalnagar
06.2013 - 06.2017
SHIVARANJAN UOperation Executive