Shivendra Srivastava
Lucknow
Overview
17
17
years of professional experience
Work History
Additional Director
IBS Infoweb Private Limited
Lucknow
04.2016 - Current
- Led strategic initiatives to enhance digital transformation at IBS Infoweb.
- Managed cross-functional teams to improve project delivery efficiency.
- Developed comprehensive business plans aligning with company goals and client needs.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Implemented innovative solutions to optimize operational workflows and performance standards.
- Developed policies and procedures to ensure compliance with corporate standards.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
Senior Operations Manager
IBS Infoweb Private Limited
Lucknow
04.2011 - 04.2016
- Managed daily operations to enhance workflow efficiency and team collaboration.
- Trained and mentored junior staff to enhance their operational skills and knowledge.
- Facilitated regular team meetings to promote communication and address challenges.
- Ensured compliance with safety regulations and company policies throughout operations.
- Monitored daily operations, identified areas for improvement, and created solutions to optimize workflow.
- Supervised, assisted and coached other operations managers.
- Provided guidance, support, and mentorship to junior team members.
- Managed personnel including recruitment, training, scheduling, performance reviews and disciplinary actions.
- Developed and implemented operational strategies to improve efficiency and reduce costs.
Manager
Omniglobe Pvt Ltd
Gurgaon
03.2008 - 03.2011
- Developed operational strategies to improve efficiency in workflows.
- Facilitated communication between departments for project alignment.
- Coordinated team meetings to discuss project updates and challenges.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Streamlined communication channels, improving information flow and decision-making speed.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Delegated work to staff, setting priorities and goals.
Education
MBA - HR And Marketing
Lucknow University
Lucknow11-1995
Skills
- Project management
- Digital transformation
- Business strategy
- Operational compliance
- Policy development
- Cross-functional collaboration
Languages
English
First Language
Timeline
Additional Director
IBS Infoweb Private Limited
04.2016 - Current
Senior Operations Manager
IBS Infoweb Private Limited
04.2011 - 04.2016
Manager
Omniglobe Pvt Ltd
03.2008 - 03.2011
MBA - HR And Marketing
Lucknow University