Shivesh Saurabh
Pune
Summary
Results-driven OTM Consultant with a strong focus on technical troubleshooting and process optimization. Skilled in SQL querying and business intelligence reporting, contributing to improved workflows and stakeholder satisfaction.
Overview
2
2
years of professional experience
Work History
OTM CONSULTANT
Tetrapak
Pune
06.2024 - Current
- Prioritized and organized tasks to efficiently accomplish service goals.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Worked with cross-functional teams to achieve goals.
- Expereinced in BI reports
- worked on agents fixes and workflow creations
- worked on screensets , and have given solutions to business with workbench creation which helped business for daily operations
- Coordinated stakeholder management efforts to address project needs.
Analyst
Reliance industries
Mumbai
10.2023 - 05.2024
- Conducted data analysis and generated reports to monitor progress against goals, informing strategic adjustments.
- Utilized SQL queries to extract data from databases for report generation, supporting data-driven insights.
- Analyzed complex data sets to support decision-making processes.
- Streamlined reporting processes by developing templates for recurring reports, enhancing clarity and consistency.
Education
B.E - Electrical, Electronics And Communications Engineering
Sinhgad College of Engineering
Pune06-2023
Skills
- SQL querying
- Business intelligence
- Process optimization
- Workflow creation
- Technical troubleshooting
- User support
- Stakeholder management
- Cross-functional collaboration
- Screen set design
Accomplishments
Got Bravo Award 2 times from business for to optimize there daily operations
Timeline
OTM CONSULTANT
Tetrapak
06.2024 - Current
Analyst
Reliance industries
10.2023 - 05.2024
B.E - Electrical, Electronics And Communications Engineering
Sinhgad College of Engineering