Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Extracurricular Activities
Timeline
Generic

SHIVIKA CHAKRABORTY

BANGALORE

Summary

Self-motivated finance professional enriched with 10 years of experience in Finance and Accounting. Expert in working in a global environment and with commendable Knowledge in ACCOUNTING process. Holds Strong Knowledge in ACCOUNTS RECEIVABLES,CUSTODY BANKING,FIXED INCOME, FOREIGN EXCHANGE, RATES AND EQUITIES. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Proactive and hardworking individual focused on continuous operational improvement.

Overview

10
10
years of professional experience

Work History

Assistant Manager

State Street Corporate Services India
06.2019 - Current
  • Completed Transition 1 (2019 to 2020) - Global billing operations migrated from Boston to India which included client billing set up and invoicing across all business lines and geographies globally at State Street
  • Responsible for end-to-end aspects of the invoice billing process, such as invoice raising, OOPS (Out of Pocket Expenses) invoicing, invoice review and delivery to clients across State Street global businesses spread across countries & regions
  • Promoted to team lead
  • Managed and actively involved in the invoice review team to achieve global consistency and effectiveness in controls; accuracy, quality work; and transparency into activities and results
  • Maintained a robust controlled environment - which included establishment of process controls, process oversight and process governance
  • Updated and monitored Desk Manuals/Process Documents to ensure compliance with current policies and procedures
  • Supported other teams for ad-hoc invoice projects such as invoice adjustments and overrides
  • Served as a subject matter expert on various invoice related issues by attaining strong knowledge in various services and industry trends of billing methods, services like Custody services, Sub custodian, trust services and out pocket expense billing, asset management etc
  • Promoted to Assistant Manager
  • Actively contributed to Transition 2 (2022 to 2023) - Migration of billing systems to ORMB (Oracle R12)
  • Conducted reconciliations across products, reports, and fee schedules, analyzing financial reports to meet client expectations and escalate potential issues
  • Led staff meetings to achieve the targets on time, provided daily status to higher management on the progress of billing conversion to ORMB and reduction in unbilled
  • Responsible for tracking the end-to-end aspects of billing errors and risk associated
  • Managed multiple simultaneous tasks in high-pressure and deadline-driven environment
  • Have good expertise in risk assessment and internal control methodology.

Senior Financial Analyst, O2C Specialist

Oracle India Private Limited
05.2015 - 06.2019
  • Prepared accurate customer invoices, credits and re-bills while making sure the billing system is up to date
  • Assisted in month-end closing process by posting revenue accruals and collecting data to prepare monthly reports
  • Performed In-depth account research and analysis, account level reconciliations, preparations of billing schedules and reporting on account issues, customer disputes and other account variances including short pays, overpays and miss-applied payments
  • Managed and maintained all special customer billing requests and other customer A/R billing and payment requests
  • Resolved many highly escalated customer invoicing issues and cleared all the outstanding invoices
  • Provided prompt and professional communication to both internal and external customers regarding billing inquiries, past due account status, disputes, complaints, inquiries, and other questions
  • Contributed and provided weekly reporting to Higher Management of all stakeholders on Account Receivable issues including past due account status, billing issues and customer billing disputes
  • Reviewed daily cash and researched overpays and short pays, prepared subsequent debit and credit memos to clear Accounts Receivable
  • Addressed payment issues to correct future billing issues and customer disputes.

Analyst

HSBC EDPI Global Banking
07.2013 - 12.2014
  • Worked for Paris Fixed Income Region and PDC set ups using vendor data from Exshare
  • Instrument creations and amendments using applications like FTC and Summit (Front and Back office)
  • Updating and amending static with reference data from different vendors like Bloomberg
  • Bond creations and maintenance (Agency/corporate bonds, Money market bonds, Municipal bonds, Mortgage-backed securities, France/US Treasuries, Certificate of deposits, Commercial papers etc.)
  • Daily tasks like creation and maintenance of bonds and other securities, Rates and Factor amendments with additional tasks like dealing with the business clients (solving the queries and providing the data required by them)
  • Queue management and managing the team when the manager is off duty
  • Performing the entire weekly, Monthly, and daily tasks
  • Working with stringent timelines and providing timely the accurate and explicit responses to the business clients
  • Ensuring all approvals and requests completed on time within the time lag provided
  • Handling and resolving the escalated issues within the team.

Education

MBA Finance and Banking - Finance

Alliance University
Bengaluru, KA
01.2013

B. Com (Hons) - Accounting & Taxation

I.C.G. Jaipur University
Jaipur, RJ
01.2010

Skills

  • UK GAAP standards
  • Microsoft Excel proficiency
  • Priority management
  • Task delegation
  • Team building coordination
  • Month-end reconciliations
  • Product and Service Knowledge
  • Financial Management
  • Customer Relationship Management (CRM)

Accomplishments

  • Received team of the quarter award twice in HSBC
  • Received 2 Awards for best Turnaround Time and Productivity in Oracle Corporation - Year 2016 and 2017
  • Received Special award for the quarter-3 of FY-2019 in Oracle Corporation
  • Promoted in 2017 as Senior analyst in Oracle Corporation
  • Received Start award in State Street Corporate Services India - Bangalore, India
  • Promoted in 2021 - Team Lead within 1.5 Years in State Street Corporate Services India - Bangalore, India
  • Received 3 Awards in State Street Corporate Services India - Bangalore, India
  • 1. Take a bow award from MD for delivering with integrity and speed.
  • 2. Thank you award from CEO for clearing the unbilled.
  • 3. Choose to own it award from Manager.

Languages

Hindi
English
Bengali

Extracurricular Activities

Participated in CIPEL test, secured 2316th rank at all India level

Timeline

Assistant Manager

State Street Corporate Services India
06.2019 - Current

Senior Financial Analyst, O2C Specialist

Oracle India Private Limited
05.2015 - 06.2019

Analyst

HSBC EDPI Global Banking
07.2013 - 12.2014

MBA Finance and Banking - Finance

Alliance University

B. Com (Hons) - Accounting & Taxation

I.C.G. Jaipur University

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