Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Personal Information
Training
Timeline
Generic

Shivprasad Basavaraju Poojari

Bangalore

Summary

Skilled Specialist with expertise in project management, problem-solving and team leadership. Strengths lie in ability to efficiently manage multiple tasks, develop strategic plans and ensure successful execution of operational goals. Previous experience led to significant improvement in workflow processes and overall performance efficiencies. Demonstrated skills include adaptability, negotiation and strong communication abilities.

Overview

11
11
years of professional experience

Work History

INVESTIGATIONS SPECIALIST-PaymentRisk Invstigation

Amazon
Bengaluru
05.2023 - Current
  • Investigates orders across the NA, GB, and IN marketplace.
  • I worked in the email queue (EQ) for three months.
  • The team performs weekly audits and provides audit feedback for new hires.
  • An expert in identifying known and new fraud and abuse patterns, discovering new modus operandi trends, and surfacing potential risks and impacts to leaders and key partner stakeholders. Ensuring high-quality decision-making by defining, implementing, and improving standard operating procedures used in risk investigations. A skilled communicator with exceptional presentation skills, in leading cross-functional teams, and establishing beneficial relationships.
  • An innovator with a strong technical background, which helps in creating business ideas for the improvement of both productivity and quality by out-of-the-box thinking.
  • Good communication, collaboration, and team-building skills, with proficiency at grasping new technical concepts quickly and utilizing the same in a productive manner.

Logistic Manager

Healthy Master
Bengaluru
10.2022 - 05.2023
  • Develop and implement logistics strategies to optimize supply chain operations, and improve customer satisfaction.
  • Manage inventory levels to ensure adequate stock levels, and prevent overstocking or stockouts.
  • Monitor and manage warehouse operations to ensure accuracy, efficiency, and safety.
  • Coordinate with cross-functional teams, including procurement, production, and sales, to ensure on-time delivery by tracking delivery status with a logistics provider to meet customer demand.
  • Identify opportunities for cost savings and process improvements in the supply chain.
  • Negotiate contracts with carriers and logistics service providers to ensure optimal service levels and pricing.
  • Following up with carriers and logistics service providers on COD remittance received from end customers, and reporting to the accounts department.
  • Ensure compliance with all regulatory requirements related to the transportation, storage, and distribution of food products.

Senior Coordinator and Process Trainer

Hapag Lloyd Global Services
01.2018 - 08.2022
  • Creating foreign shipping invoices based on rate schedules approved by the business.
  • Managing shipments, carrier allocation, and adjustments.
  • Worked in three different teams: input, correction, and queries resolved.
  • Verification of automated shipping invoices (Blanket Sales Order), (Price, Carrier, Route, Customer, and Ship-to details).
  • Clarifying tickets raised by customers via the ticket management tool.
  • Coordinating with the carrier and clarifying any issues.
  • Handling MDM changes related to rate schedules, inventory costs.

Back Office - KYC Verification Analyst

Home Credit Finance India Pvt. Ltd
01.2017 - 01.2018
  • Loan Document Authentication and Verification.
  • Customer file activation is based on the credit limit approved by the credit team.
  • Coordinating with the front-end team for pending documents.
  • Following up with the customer for pending documentation and clarification.

Auditor

Gelato Italiano Pvt. Ltd
01.2015 - 01.2016
  • Store inventory and cash audit.
  • Directly report to the manager and director of the company.
  • Day-to-day cash flow handling.
  • Monthly audit of more than 10 outlets.
  • Preparing daily sales report and cash flow management.

Accounts Assistant

Balaji Enterprises
01.2014 - 01.2015
  • Preparing sales invoice.
  • Accounting, procurement, invoices.
  • Preparing AR MIS reports (Customer Ageing report, Sales trend analysis, Payroll summary, etc.).
  • Sending monthly statements to customers, and follow-up.
  • Bank reconciliation.
  • Monthly stock ordering and inventory audit.

Education

B.COM(BBI) -

Mumbai University
05.2017

HSC -

Maharashtra state board
05.2014

SSC -

Maharashtra state board
05.2012

Skills

  • Skilled investigator
  • KYC Specialist
  • Time management
  • Problem solving
  • Supply Management
  • Root Cause Analysis
  • Customer Relations
  • Quality Assurance
  • Resource allocation

Hobbies and Interests

  • Listening Music
  • Travelling

Languages

  • Hindi
  • English
  • Kannada
  • Marathi

Personal Information

  • Date of Birth: 04/12/96
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Unmarried
  • Religion: Hindu

Training

  • MS-CIT, 100hrs, MS Excel, MS Word, MS PPT, MS Outlook
  • Tally ERP9
  • Custom CRM, 25Hrs, Home Credit Finance India Pvt. Ltd
  • Custom Accounts receivable ERP Module, 25Hrs, Hapag Lloyd Global Services

Timeline

INVESTIGATIONS SPECIALIST-PaymentRisk Invstigation

Amazon
05.2023 - Current

Logistic Manager

Healthy Master
10.2022 - 05.2023

Senior Coordinator and Process Trainer

Hapag Lloyd Global Services
01.2018 - 08.2022

Back Office - KYC Verification Analyst

Home Credit Finance India Pvt. Ltd
01.2017 - 01.2018

Auditor

Gelato Italiano Pvt. Ltd
01.2015 - 01.2016

Accounts Assistant

Balaji Enterprises
01.2014 - 01.2015

B.COM(BBI) -

Mumbai University

HSC -

Maharashtra state board

SSC -

Maharashtra state board

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Shivprasad Basavaraju Poojari