Shivprasad Hanamasagar
Stock Market Trader
Pune
Summary
Entrepreneurial Trader with outstanding knowledge of Stock market and training in modern persuasion techniques. Fantastic negotiator with success at working efficiently under pressure. Adept at decision making and accurate forecasts.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
4
4
Languages
Work History
Stock Trader
Stock Market
01.2019 - Current
- Increased overall portfolio returns by analyzing market trends and executing strategic trades.
- Participated in ongoing professional development activities to stay current with evolving market conditions and regulatory changes.
- Effectively managed high-stress situations during periods of market volatility, maintaining composure and making sound decisions under pressure.
- Demonstrated a high level of accuracy and attention to detail when placing orders, minimizing trade errors and potential losses.
Workforce Management Analyst
Concentrix Daksh Private Limited
01.2022 - 06.2023
- Coordinated closely with department heads to align workforce needs with business objectives.
- Implemented key performance indicators to measure workforce efficiency, leading to targeted improvements.
- Created custom reports to track team performance, enabling informed decision-making and targeted interventions.
- Identified inefficiencies in current scheduling processes, implementing changes that resulted in improved resource utilization.
- Evaluated the effectiveness of implemented solutions by monitoring key performance metrics over time, making adjustments as needed.
- Collaborated with cross-functional teams to develop strategies for optimizing staffing levels.
- Improved employee satisfaction by addressing scheduling concerns and implementing flexible solutions.
Customer Service Advisor
Concentrix services private limited
07.2019 - 01.2022
- Promoted strong customer satisfaction by diagnosing and troubleshooting product issues without need for escalated support.
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Managed department call volume of 1200 calls per day and coordinated department schedules to maximize coverage during peak hours.
- Created customer profiles by answering questions and providing tailored experiences based on interests and agendas.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Developed rapport with customers, fostering long-term relationships and repeat business.
Education
Bachelor of Technology - Automobile Engineering
Rajarambapu Institute of Technology
Islampur 06.2014 - 09.2020
Higher Secondary Education - 12th
PATHODA MADHYAMIK VA UCCHA MADHYAMIK VIDYALAYA
BEED 06.2013 - 05.2014
Higher Education - 10th
Sinhgad Spring Dale Public School
Pune 06.2011 - 04.2012
Skills
Training and mentoring
Team Building
Customer Relations
Training development aptitude
Creative problem solving
Report preparation
Complaint resolution
Team Management
Negotiations Skill
Idea generation
Certificate and Awards
- Innoveta
- Avishkar
- Quantom
- Shabash Award
Additional Information
- Projects done in the graduation
- 1st year -Toilet freshener
- 2nd year- Automatic Water heater
- 3rd Year- portable Bio gas
- Final year - ENTREPRENEUR DEVELOPEMENT - pomegranate Juice
Timeline
Workforce Management Analyst
Concentrix Daksh Private Limited
01.2022 - 06.2023
Customer Service Advisor
Concentrix services private limited
07.2019 - 01.2022
Stock Trader
Stock Market
01.2019 - Current
Bachelor of Technology - Automobile Engineering
Rajarambapu Institute of Technology
06.2014 - 09.2020
Higher Secondary Education - 12th
PATHODA MADHYAMIK VA UCCHA MADHYAMIK VIDYALAYA
06.2013 - 05.2014
Higher Education - 10th
Sinhgad Spring Dale Public School
06.2011 - 04.2012