Summary
Overview
Work History
Education
Skills
Certificate and Awards
Additional Information
Timeline
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Shivprasad Hanamasagar

Shivprasad Hanamasagar

Stock Market Trader
Pune

Summary

Entrepreneurial Trader with outstanding knowledge of Stock market and training in modern persuasion techniques. Fantastic negotiator with success at working efficiently under pressure. Adept at decision making and accurate forecasts.

Overview

5
5
years of professional experience
8
8
years of post-secondary education
4
4
Languages

Work History

Stock Trader

Stock Market
01.2019 - Current
  • Increased overall portfolio returns by analyzing market trends and executing strategic trades.
  • Participated in ongoing professional development activities to stay current with evolving market conditions and regulatory changes.
  • Effectively managed high-stress situations during periods of market volatility, maintaining composure and making sound decisions under pressure.
  • Demonstrated a high level of accuracy and attention to detail when placing orders, minimizing trade errors and potential losses.

Workforce Management Analyst

Concentrix Daksh Private Limited
01.2022 - 06.2023
  • Coordinated closely with department heads to align workforce needs with business objectives.
  • Implemented key performance indicators to measure workforce efficiency, leading to targeted improvements.
  • Created custom reports to track team performance, enabling informed decision-making and targeted interventions.
  • Identified inefficiencies in current scheduling processes, implementing changes that resulted in improved resource utilization.
  • Evaluated the effectiveness of implemented solutions by monitoring key performance metrics over time, making adjustments as needed.
  • Collaborated with cross-functional teams to develop strategies for optimizing staffing levels.
  • Improved employee satisfaction by addressing scheduling concerns and implementing flexible solutions.

Customer Service Advisor

Concentrix services private limited
07.2019 - 01.2022
  • Promoted strong customer satisfaction by diagnosing and troubleshooting product issues without need for escalated support.
  • Monitored metrics and developed actionable insights to improve efficiency and performance.
  • Managed department call volume of 1200 calls per day and coordinated department schedules to maximize coverage during peak hours.
  • Created customer profiles by answering questions and providing tailored experiences based on interests and agendas.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Developed rapport with customers, fostering long-term relationships and repeat business.

Education

Bachelor of Technology - Automobile Engineering

Rajarambapu Institute of Technology
Islampur
06.2014 - 09.2020

Higher Secondary Education - 12th

PATHODA MADHYAMIK VA UCCHA MADHYAMIK VIDYALAYA
BEED
06.2013 - 05.2014

Higher Education - 10th

Sinhgad Spring Dale Public School
Pune
06.2011 - 04.2012

Skills

    Training and mentoring

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Certificate and Awards

  • Innoveta
  • Avishkar
  • Quantom
  • Shabash Award

Additional Information

  • Projects done in the graduation
  • 1st year -Toilet freshener
  • 2nd year- Automatic Water heater
  • 3rd Year- portable Bio gas
  • Final year - ENTREPRENEUR DEVELOPEMENT - pomegranate Juice

Timeline

Workforce Management Analyst

Concentrix Daksh Private Limited
01.2022 - 06.2023

Customer Service Advisor

Concentrix services private limited
07.2019 - 01.2022

Stock Trader

Stock Market
01.2019 - Current

Bachelor of Technology - Automobile Engineering

Rajarambapu Institute of Technology
06.2014 - 09.2020

Higher Secondary Education - 12th

PATHODA MADHYAMIK VA UCCHA MADHYAMIK VIDYALAYA
06.2013 - 05.2014

Higher Education - 10th

Sinhgad Spring Dale Public School
06.2011 - 04.2012

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Shivprasad HanamasagarStock Market Trader