Managing Partner at Masala Martini with expertise in financial management and strategic planning. Enhanced customer satisfaction through effective communication and team leadership. Implemented marketing strategies that increased revenue while ensuring compliance with food safety standards and maintaining strong supplier relationships.
Overview
20
20
years of professional experience
Work History
Club Manager
Vagalumme
Goa
04.2025 - Current
Monitored inventory levels of food and beverage items in order to maintain adequate stock levels at all times.
Maintained accurate records of daily transactions, deposits, ticket sales, and memberships.
Monitored inventory levels and ordered supplies as needed.
Established strong relationships with vendors to secure favorable pricing on supplies needed for operations.
Resolved customer complaints or escalated them as appropriate while maintaining a positive attitude.
Reviewed financial statements regularly to monitor performance against budget goals.
Developed strategies for increasing revenue opportunities through improved services or products offered.
Ensured the safety of guests and employees through effective supervision of all areas of the club.
Coordinated weekly staff meetings to discuss upcoming events, promotions, and customer service initiatives.
Managing Partner
Masala Martini
Pune
05.2023 - 10.2023
Managing finances, including budgeting, financial planning, and revenue forecasting
Creating and implementing business strategies to achieve growth and profitability
Hiring, training, and managing employees, including front-of-house staff, chefs, and kitchen staff
Managing inventory and supplies, from ordering to tracking and adjusting stock levels
Ensuring compliance with health and safety regulations and food quality standards
Maintaining relationships with suppliers, vendors, and customers
Maintaining the physical premises, including cleanliness, upkeep, and maintenance
Creating and implementing marketing and promotional strategies to attract and retain customers
Monitoring industry trends and adapting to changes in the market
Assisted in the reopening
Copacabana
Pune
11.2020 - 03.2021
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Assisted with customer requests and answered questions to improve satisfaction.
Updated and maintained databases with current information.
Worked effectively in team environments to make the workplace more productive.
Managed inventory and supplies to ensure materials were available when needed.
Owner
Sobar restaurant under Peppercorn Hotels India
Pune
01.2018 - 01.2020
Managing finances, including budgeting, financial planning, and revenue forecasting
Creating and implementing business strategies to achieve growth and profitability
Hiring, training, and managing employees, including front-of-house staff and kitchen staff
Managing inventory and supplies, from ordering to tracking and adjusting stock levels
Ensuring compliance with health and safety regulations and food quality standards
Maintaining relationships with suppliers, vendors, and customers
Maintaining the physical premises, including cleanliness, upkeep, and maintenance
Creating and implementing marketing and promotional strategies to attract and retain customers
Monitoring industry trends and adapting to changes in the market
Owner
Sizzling Affair
Pune
01.2015 - 01.2018
Managing finances, including budgeting, financial planning, and revenue forecasting
Creating and implementing business strategies to achieve growth and profitability
Hiring, training, and managing employees, including front-of-house staff, chefs, and kitchen staff
Managing inventory and supplies, from ordering to tracking and adjusting stock levels
Ensuring compliance with health and safety regulations and food quality standards
Maintaining relationships with suppliers, vendors, and customers
Maintaining the physical premises, including cleanliness, upkeep, and maintenance
Creating and implementing marketing and promotional strategies to attract and retain customers
Monitoring industry trends and adapting to changes in the market
Operations Executive
Xclusive Group of Hotel Apartments
01.2013 - 01.2014
Company Overview: Dubai
Responsible for overall management of the Restaurant.
Taking Banquet enquiries and keeping follow up with the guest.
Menu Planning for Banquets
Keeping track and follow up of the pending bills from companies.
Conducting staff training as and when required
Daily staff briefing.
Arranging for extra staff on daily basis as and when required
Co-ordinating with the Kitchen and other departments as and when required.
Making sure that the food and service quality are delivered appropriately to the guests.
Monitoring sales and working on promotions.
Inventory management of the restaurant.
Dubai
Restaurant General Manager
Copacabana
01.2011 - 01.2013
Responsible for overall management of the Restaurant.
Day-to-Day interaction with Govt. Departments.
Taking Banquet enquiries and keeping follow up with the guest.
Menu Planning for Banquets
Keeping track and follow up of the pending bills from companies.
Conducting staff training as and when required
Daily staff briefing.
Arranging for extra staff on daily basis as and when required
Co-ordinating with the Kitchen and other departments as and when required.
Making sure that the food and service quality are delivered appropriately to the guests.
Monitoring sales and working on promotions.
Inventory management of the restaurant.
Operative
Masala Zone
04.2010 - 07.2010
Company Overview: Covent Garden
Covent Garden
Shift Supervisor
Thistle Hotel
11.2009 - 03.2010
Company Overview: Bristol
Restaurant A la carte service
Room-service as and when required
Cashiering
Looking after the Mise en Place and setting the restaurant for dinner service
Bristol
Operations Executive
ZK’s
03.2007 - 01.2008
Company Overview: Indian cricketer Zaheer Khan’s
Responsible for overall management of the Restaurant.
Day-to-Day interaction with Govt. Departments.
Taking Banquet enquiries and keeping follow up with the guest.
Menu Planning for Banquets
Keeping track and follow up of the pending bills from companies.
Conducting staff training as and when required
Daily staff briefing.
Arranging for extra staff on daily basis as and when required.
Indian cricketer Zaheer Khan’s
Captain
The Coronet Hotel
07.2005 - 05.2006
Handled restaurant orders and maintained bar stock for efficient service.
Processed room service orders and managed cashier duties as needed.
Coordinated banquet operations to ensure smooth event execution.
Conducted daily staff briefings to align team objectives and tasks.
Facilitated guest special requests to enhance customer satisfaction.
Checked daily Mise-en-place to guarantee readiness for service.
Executed daily shift handover procedures to maintain operational continuity.