Shivraj Nagesh Katta

As a Local Supervisor in the Swachh Bharat Abhiyan project, I was responsible for supervising cleaning teams and ensuring proper waste management in assigned areas.

• Scanning plates monitored for accuracy and cleanliness status.
• Ensured waste collection and cleanliness compliance as per SBA standards.

• Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
• Responded to customer calls and emails to answer questions about products and services.
• Solved problems with products and services by providing customers with technical support.
• Handled over 180 customer inquiries daily via phone, email, and live chat, resolving issues efficiently and effectively.

• Established relationships with key community organizations and vendors.
• Coordinated with store maintenance and facilities to ensure a safe and functional store environment.
• Managed multiple store locations, ensuring consistent operations and customer experience.
• Utilized advanced inventory management software to optimize stock levels and minimize waste.