Shivram Verma
Raipur
Summary
Dynamic and results-driven Assistant Food and Beverage Manager at The Orchid Hotel & Resorts, skilled in sales strategies and team building. Achieved a 30% increase in beverage revenue through innovative promotions and staff training. Passionate about enhancing guest experiences and optimizing inventory management for operational excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Food & Beverage Manager (HOD)
The Orchid Hotel
Mumbai
07.2024 - Current
- Managed a ₹60 Cr annual F&B budget across 6 restaurants, lounges, and 15 banquet venues.
- Delivered 33% revenue growth over budget with 47% GOP, through strategic planning, cost control, and guest-centric innovations.
- Oversaw operations of acclaimed outlets like South of Vindhyas, Mostly Grills, The Boulevard, Merlin’s Bar, and The Gourmet Shop.
- Led large banquet events (35,000 sq.ft space), team training, and cross-outlet coordination, enhancing service standards and profitability.
Assistant Food and Beverage Manager
Sheraton Hotel & Resorts
Bangalore
02.2024 - 07.2024
- Directed operations across all F&B outlets, ensuring high service and quality standards.
- Achieved departmental financial targets aligned with corporate efficiency goals.
- Designed and executed comprehensive beverage training programs to elevate team performance.
- Collaborated with event planners to manage end-to-end beverage logistics for varied functions.
- Enforced food safety regulations and conducted remedial staff training as required.
- Developed cost-effective purchasing strategies based on inventory and budget analysis.
- Analyzed guest feedback to identify sales improvement opportunities and enhance offerings.
- Built strong vendor partnerships to secure competitive pricing and exclusive products.
Bar Manager
The Leela Palace Jaipur
Jaipur
05.2022 - 01.2024
- Oversaw end-to-end beverage operations, upholding the property's luxury standards and service excellence.
- Curated and launched multiple award-winning cocktail menus, boosting guest satisfaction and brand recognition.
- Drove a 30% increase in beverage revenue through strategic pricing, effective upselling, and loyalty-building initiatives.
- Led comprehensive staff training programs, enhancing team performance and guest experience delivery.
- Collaborated with culinary and marketing teams to execute innovative F&B pairing events, increasing guest engagement and footfall.
- Streamlined inventory control processes, reducing waste and achieving significant cost savings.
Bar Manager
Raddison Blu Plaza Hyderabad
Hyderabad
10.2021 - 05.2022
- Curated and managed an extensive wine list, ensuring alignment with the menu and guest preferences.
- Provided expert wine recommendations to guests, enhancing the overall dining experience through thoughtful pairings.
- Developed and maintained a trend-forward bar menu, including cocktails, spirits, and non-alcoholic offerings.
- Oversaw complete bar inventory, implementing control systems to reduce waste and maximize profitability.
Assistant Bar Manager
Byg Brewsky
Bangalore
01.2021 - 10.2021
- Managed beverage purchasing and curated a wine and spirit selection aligned with the concept and guest preferences.
- Designed and updated a creative beverage menu, driving guest engagement and enhancing the overall experience.
- Successfully launched and marketed new beverage offerings, resulting in increased sales and guest interest.
- Delivered high-touch service to VIP guests, tailoring recommendations to exceed expectations.
- Oversaw all FOH operations including staff scheduling, development, and team motivation to ensure smooth service.
- Led and trained bartenders, improving efficiency, drink quality, and sales performance.
- Maintained effective inventory control, minimizing waste and maximizing profitability.
Assistant Bar Manager
What The Ale, Microbrewery
Bangalore
10.2019 - 09.2020
Catering Assistant (Bar Manager)
Taj Rambagh Palace, Jaipur
03.2017 - 10.2019
- Ensured the highest level of customer satisfaction by providing excellent service, addressing guest inquiries and concerns, and resolving any issues promptly.
- Managed and supervised restaurant staff, including servers, hosts/hostesses, and support staff. This involved recruiting, training, scheduling, and performance evaluations.
- Maintained and upheld the restaurant's standards for food quality, presentation, and service. Ensured that all staff members followed proper service protocols and maintained a neat and professional appearance.
- Demonstrated in-depth knowledge of the menu, including food and beverage offerings. Provided recommendations to guests and ensured that servers were well-informed about menu items.
- Oversaw the reservation system, ensuring that all reservations were properly recorded and organized to maximize seating capacity and guest flow.
Guest Services Supervisor
Niraamaya Retreate Surya Samudra, Kovalam
07.2016 - 03.2017
Guest Service Associate
Park Hyatt Hyderabad
07.2013 - 07.2016
Education
High School Diploma -
CGBSC
Raipur, India06.2028
Bachelor of Science - Hotel Management & Catering Technology
UEI Global
Raipur, India01.2013
Skills
- Recipes and menu planning
- Food and beverage operations
- Supply ordering and management
- Recruitment and staff training
- Sales strategies and promotion
- Event planning and beverage promotion
- Sales strategies
- Team building
- Control inventory costs
Certification
Court of Master Sommelier
Hobbies and Interests
- Mixology
- Wine
- Cocktail
- Spirits
Languages
Hindi
First Language
English
Advanced (C1)
C1
Personal Information
- Date of Birth - 15th March 1991
- Nationality - Indian
- Marital Status - Married
Timeline
Assistant Food & Beverage Manager (HOD)
The Orchid Hotel
07.2024 - Current
Assistant Food and Beverage Manager
Sheraton Hotel & Resorts
02.2024 - 07.2024
Bar Manager
The Leela Palace Jaipur
05.2022 - 01.2024
Bar Manager
Raddison Blu Plaza Hyderabad
10.2021 - 05.2022
Assistant Bar Manager
Byg Brewsky
01.2021 - 10.2021
Assistant Bar Manager
What The Ale, Microbrewery
10.2019 - 09.2020
Catering Assistant (Bar Manager)
Taj Rambagh Palace, Jaipur
03.2017 - 10.2019
Guest Services Supervisor
Niraamaya Retreate Surya Samudra, Kovalam
07.2016 - 03.2017
Guest Service Associate
Park Hyatt Hyderabad
07.2013 - 07.2016
High School Diploma -
CGBSC
Bachelor of Science - Hotel Management & Catering Technology
UEI Global
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