Shiwam Singh

Work History

Regional Operations Manager

Phonepe India Pvt LTD

Mumbai

09.2022 - Current

Monitoring Day to day Regional Operation.
Handling 250+ Direct + Indirect Employee for Daily operation.
Data analysis and Business planning.
Daily Inventory Planning & Management.
SS/ Colletrals / SIM/ EDC Planning at regional level.
Leakage Monitoring & control.
Business analysis and strategy planning for regional target.
Daily Sales Execution and Performance Monitoring.
KPI Management and monitoring.
Analyzed market trends and customer feedback to develop new strategies for improving operations.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Devised and executed training plans for new and existing staff to support competency and compliance.
Collaborated with cross-functional teams to align operations with corporate objectives.
Assisted in recruiting, hiring and training of team members.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Set, enforced, and optimized internal policies to maintain responsiveness to demands

Operations Manager

Vinsum Express India Private Limited

Gurugram

09.2021 - 09.2022

Daily Operation and Sales KRA Monitoring.
Business Analysis and Growth Planning.
Process Strengthening and Development for new Challenges
SOP, WIS , OJT, and OPL development as per Business requirements
Incident analysis and solution with industry tools: RCA, Why Why, Fishbone, , 8D Analysis.
New Vendor Development , Rate Negotiation.
Developed processes to boost long-term business success and increase profit levels.
Introduced new methods, practices, and systems to reduce turnaround time.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Achieved Zero defect of Material Due to a valuable packing solution
Executed smooth operations in the Projects; took cost saving initiative in the projects
New Project Implementation and Coordination with customer for their Requirement
Developed, implemented and managed cross-functional, fully integrated planning process that incorporated make versus buy, capacity planning, scheduling, inventory, material and associated cost elements
KPI Target in the Project
Managed development of new packing improvements for running models in mass production; ensured Zero Variance in Budgeted Revenue Vs Actual
Coordinated with customer for encirclement business for increasing more revenue
Ensured Zero non-compliances Activity in projects
Performed weekly / monthly review with project KAM on regular basis to ensure process/SLA adherences
Achieved Zero production loss due to supply
Achieved ever high production of 300+ unit in a day.
Built excellent rapport and working relationship with community to build trust and improve upon communication.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Developed and maintained relationships with external vendors and suppliers.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Analyzed and reported on key performance metrics to senior management.
Increased profit by streamlining operations.
Developed systems and procedures to improve operational quality and team efficiency.
Developed and implemented strategies to maximize customer satisfaction.
Reduced operational risks while organizing data to forecast performance trends.
Trained and guided team members to maintain high productivity and performance metrics.
Trained new employees on proper protocols and customer service standards.

Ass. Manager

TVS Supply Chain solution

Pantnagar

08.2018 - 09.2021

(Supply Chain Management- In plant Warehouse Management, TML Pantnagar Plant)
Managed business development activities; responsible for KPI adherence of customer
Introduced the inventory on wheels concept for high volume parts, work with minimum inventory in plant; responsible for Part Delivery for Daily vehicle production
10% Quarterly Reduction in Carried Inventory Gap to using tool of Salvage , Mismatch & Gallery Venue
Executed new model improvement for Adhere customer demand
Administered daily delivery related issues for smooth mass-production
Resolved zero line shortage due to any supplier or delivery related issues
Performed on time troubleshooting for managing the issues related to part supply to lineside
Monitored
New model activities & model change (ECN)
Child part and distribution to Manufacturing
Design change implementation in mass production parts
Ensure timely delivery of Inter Plant Movement from TKR Plant to GNU plant and From GNU Plant to TKR Plant
CKD part receipt / binning / delivery based on schedule
Executed development of new packing improvements for running models in mass production
Designed internal layout for part storage
Administered 100+ (including MGR, DM AM, Sr
Executive, Executive, Staff, and Contract Workman) on daily basis in TML Pantnagar Plant
Achieved ever high production of 800+ unit in a day.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Supervised day-to-day operations to meet performance, quality and service expectations.
Evaluated employee performance and conveyed constructive feedback to improve skills.

Executive

Tata Motors Ltd

Lucknow

07.2016 - 08.2018

(Supply Chain Management- Aggregate Warehouse Management)
Key Result Areas:
Smooth Supply Of aggregate Material from Jamshedpur to Lucknow According to Schedule
Work with minimum inventory in plant; responsible for Part Delivery for Daily vehicle production
Executed new model improvement for Adhere demand from Market
Administered daily delivery related issues for smooth mass-production
Resolved zero line shortage due to any delivery related issues
Inventory Control on Aggregate Material
Developing new vendor with minimum of Budget
Design change implementation in mass production parts
CKD part receipt / binning / delivery based on schedule
Zero Incident achievement in Operation
32Cr of Material Salvage in the Account of Aggregate due to minor rework in Old Version
Cost Saving to analysis the Deployment and Routine of Contractor Manpower
Projects Managed
To maintain On Time Delivery and Cost Reduction (competitive constraints of the Logistic Cost)
Safety Store & Flow designing as per part category & ABC analysis
Vehicle dispatch Tracking & Controlling on daily basis
Production schedule adherence achieved up to 98%
Ensued full supply to in shop according to plan of PPC in Plant
Improved packing style of transportation trolley for achieving 95% of vanning
Engaged in Infrastructure development, installation of overall Warehouse equipment and machinery, process flow designing &testing
Designed fleet to meet the fleet requirement
Installed safety equipment in fleet (GPS, DVR, Door censer, Leashing Belt,)
Awareness and checkpoint to control misplace of Material in shop
Other Course
One year Diploma in Computers,
CCC
Technical Knowledge
Ramco Virtual Work – LR / SHIPMENT BILLING / VEHICLE DISPACH
SAP provided by customer SFL for material receiving / stock management / dispatch / inventory management

Summary

Overview

Work History

Regional Operations Manager

Operations Manager

Ass. Manager

Executive

Education

MBA - Operation

B.Com -

Diploma - Material Management

Skills

Accomplishments

Software

Certification

Interests

Sports

Work Availability

Timeline

Similar Profiles

Sanjeev KaushikSanjeev Kaushik

Avinash ShegokarAvinash Shegokar

Sachin ShetSachin Shet

Rohit PandeyRohit Pandey

Neha KumbhareNeha Kumbhare