Summary
Overview
Work History
Education
Skills
Languages
Certification
Hobbies and interests.
Declaration
Timeline
Generic
Shiwani Shiwani

Shiwani Shiwani

Business Development Manager
Panchkula,HR

Summary

Responsible individual brings strong decision-making and relationship management skills to opportunities in debt collection and administration. Offers good attention to detail and conflict-resolution abilities for reliable credit control.

Thorough customer service professional with multitasking and time management abilities to handle demands of busy contact centre environment. Confident in independently resolving customer problems.

Energetic professional with resourceful nature and strong commitment to quality instruction. Assists students with training and development needs, using active listening and communication.

Excellent communication skill with customers come from different culture .

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Business Development Manager

Bajaj Allianz Life Insurance Co
Panchkula, Haryana
06.2025 - Current
  • Generated new business with marketing initiatives and strategic plans.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Built relationships with customers and community to establish long-term business growth.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Office Administrator

Energy consulting company
Manchester
02.2024 - 01.2025
  • Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
  • Coordinated and managed daily administrative operations of the office.
  • Reviewed employee time sheets for accuracy prior to submission for payroll processing.
  • Ordered office furniture when necessary following approval from management team.
  • Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Greeted visitors warmly upon arrival at the office premises.
  • Provided assistance with the planning of events such as staff meetings or conferences.
  • Prepared special reports by collecting, analyzing and summarizing information from various sources.
  • Monitored office equipment maintenance contracts ensuring all equipment is serviced regularly according to manufacturer's guidelines.
  • Ensured compliance with applicable laws regarding employment practices.
  • Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
  • Recruited and trained new employees to meet job requirements.
  • Produced thorough, accurate and timely reports of project activities.

Marketing Administrator

Roofing mart ltd.
London
09.2022 - 01.2024
  • Administrative Support:
    Scheduling and Organization: Managing schedules, organizing files, and ensuring timely execution of tasks.

    2. Marketing Campaign Support:
    Campaign Coordination:
    Supporting the execution of marketing and event campaigns as defined by the marketing manager.
    Content Creation:
    Contributing to the creation of engaging content for various platforms, including websites, social media, and email campaigns.
    Distribution of Marketing Materials:
    Arranging for the effective distribution of marketing materials, such as brochures, flyers, and presentations.
    3. Budget and Reporting:
    Budget Management: Assisting with managing and tracking marketing budgets.
    Reporting: Tracking the effectiveness of marketing campaigns and providing reports on their performance.
    4. Communication and Collaboration:
    Internal and External Communication:
    Communicating with internal and external stakeholders, including clients, vendors, and media.
    Team Collaboration:
    Working effectively within a team and collaborating with colleagues from other departments.

Assistant Manager of Sales

Kotak mahindra bank
Tohana
01.2021 - 06.2022
  • Developed and implemented sales strategies to increase market share.
  • Coached and mentored new sales representatives on best practices.
  • Monitored sales performance against targets and identified areas of improvement.
  • ensuring efficient banking activities, compliance with regulations, and maintaining high customer satisfaction.

Education

Master of Science - Biomedical Science

University of London
Manchester
07-2024

Bachelor of Science - Science Education

Kurukshetra University
kuk
06-2018

12th - Medical

Vidya Niketan Sr. Sec. School
Israna ,Panipat , Haryana , India.
07-2015

Skills

  • Team collaboration

Administration

Analytical and critical thinking

Customer Service

Customer communications

Customer follow-up

Problem-solving

Team building

Leadership

Technology savvy

Outstanding communication skills

Laboratory safety procedures

Scientific concepts

Behaviour management

Standardized testing

Quality education

Professional Development

Teaching techniques

Tutoring experience

Project-based learning

Academic performance reporting

Behavioural disorders knowledge

Public speaking expert

Response-to-intervention understanding

Languages

Hindi
First Language
English
Proficient (C2)
C2

Certification

• 1 Year Hartron Computer Software Diploma

• Certificate of IT/ITES Assessor from Shree Vishwakarma Skill University, Gurugram (India).

Hobbies and interests.

• Love to interact with differnt type of people

• love to communicate with team and curious to know about their culture

• Customer handling.

 •Public speaking and networking.

• to make strong relationship

Declaration

It is declared that all these information provided by me and its true .

 (Shiwani)

Timeline

Business Development Manager

Bajaj Allianz Life Insurance Co
06.2025 - Current

Office Administrator

Energy consulting company
02.2024 - 01.2025

Marketing Administrator

Roofing mart ltd.
09.2022 - 01.2024

Assistant Manager of Sales

Kotak mahindra bank
01.2021 - 06.2022

Master of Science - Biomedical Science

University of London

Bachelor of Science - Science Education

Kurukshetra University

12th - Medical

Vidya Niketan Sr. Sec. School

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Shiwani ShiwaniBusiness Development Manager