Shiwani Yadav
Gurugram
Summary
HR Operations Specialist with 10+ years' experience across India and US HR functions. Proficient in payroll processing (SAP, Workday), statutory compliance, benefits administration, US Compensation & Benefits and POSH facilitation. Successfully led HR teams, managed 300+ contractual employees in merit cycles, and implemented process improvements reducing payroll errors by 20%. Skilled in HRIS tools, employee lifecycle management, grievance resolution, and compliance training.
HR professional prepared for advanced roles in human resources. Proven track record in talent acquisition, employee relations, and compliance. Strong focus on team collaboration and delivering impactful results. Adaptable, reliable, and skilled in workforce planning, conflict resolution, and performance management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior HR Executive
Kohler India Pvt Ltd
04.2022 - 08.2025
- Processed end-to-end payroll for India, ensuring compliance and grievance resolution.
- Administered statutory documentation and legal compliance audits.
- Handled US benefits administration including 401(k) and pension processing.
- Led merit cycle for 300+ contractual staff and managed team of 7 HR executives.
- Designed payroll transition policies reducing error rate by 20%.
- Facilitated compliance trainings including POSH across the organization.
- Performed monthly payroll reconciliations to ensure accuracy and completeness of payroll data.
Benefits Operations Administrator
Wipro HR Services Pvt Ltd
07.2018 - 04.2022
- Executed benefits administration for 1000+ employees in Workday.
- Processed enrollments, life events, and terminations with 99% accuracy.
- Resolved benefits-related queries in collaboration with vendors and stakeholders.
- Conducted audits and generated reports ensuring benefit eligibility compliance.
- Delivered benefits orientation and onboarding support to new hires.
Recruitment Team Lead
Aon Services Pvt Ltd
07.2016 - 04.2018
- Led recruitment team of 4–8 recruiters, achieving hiring targets consistently.
- Served as SPOC for client interactions and hiring strategy discussions.
- Prepared recruitment metrics and reports for leadership.
- Coached recruiters on sourcing strategies and compliance processes.
Client Relations & Support Executive
Navsam Online Retail India Pvt Ltd
02.2016 - 05.2016
- Coordinated with vendors and delivery teams to optimize customer experience.
- Managed CRM tools for communication and customer lifecycle improvements.
Education
Executive Program - HRM
IIT Delhi
India01.2024
M.Com - undefined
Mahatma Gandhi Kashi Vidyapeeth University
Varanasi, India01.2013
B.Com - undefined
Sri Agrasen Women's College
Varanasi, India01.2011
Skills
- Efficient payroll processing across multiple regions
- US compensation management
- Compliance and documentation management
- Benefits administration expertise
- Employee lifecycle management
- POSH training facilitation
- Human resources data analysis
- Process optimization through SOP reviews
- Proficient in MS Outlook
- Employee onboarding
- Stakeholder collaboration
- HR policies and procedures
- Onboarding processes
Accomplishments
- Reduced payroll error rate by 20% through payroll transition redesign.
- Resolved 98% of employee benefit queries within SLA timelines.
- Facilitated POSH training for 500+ employees across business units.
- Successfully managed HR operations for employee base of 500+ with consistent audit compliance.
- Successfully transitioned India payroll process within 8 months with 98% accuracy.
- Received multiple appreciations from Stakeholders and Clients.
Projects
Tuition Reimbursement Program – Designed and implemented structured tuition reimbursement program, leading to 35% increase in employee participation in learning and development initiatives., Harmony Project – Developed SOPs and process flows in Promapp, enhancing HR operations documentation clarity., Policy Updates- Supported stakeholders & HRBP’s to modify policies.
Certification
- Certified POSH Facilitator
- Diploma in Financial Accounting (2010)
- Elevate Her – Leadership Development (2025)
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteOn-SiteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionTeam Building / Company RetreatsPaid sick leave401k matchTimeline
Senior HR Executive
Kohler India Pvt Ltd
04.2022 - 08.2025
Benefits Operations Administrator
Wipro HR Services Pvt Ltd
07.2018 - 04.2022
Recruitment Team Lead
Aon Services Pvt Ltd
07.2016 - 04.2018
Client Relations & Support Executive
Navsam Online Retail India Pvt Ltd
02.2016 - 05.2016
M.Com - undefined
Mahatma Gandhi Kashi Vidyapeeth University
B.Com - undefined
Sri Agrasen Women's College
Executive Program - HRM
IIT Delhi