Summary
Overview
Work History
Education
Skills
DECLARATION
Timeline
Generic

Shiyam Laxman

Tiruchirappalli

Summary

Dedicated professional seeking opportunities to enhance skills and advance career within a dynamic organization. Committed to continuous learning and development to achieve organizational goals. Proven ability to adapt and grow in fast-paced environments, contributing to team success.

Overview

14
14
years of professional experience
3
3
Languages

Work History

Lead - Profile Maintenance Citi Staffing Office

Citi Corp Services
07.2023 - Current

Oversaw comprehensive Non Employees database while managing team responsible for Non employee data modifications.

Driven individual demonstrating strong sense of personal accountability

Demonstrated exceptional verbal and written communication abilities

Demonstrated capacity to acquire knowledge rapidly and adjust to new environments.

Adept at functioning autonomously and synergistically within team environments.

Optimized time management to ensure timely completion of all tasks

Facilitated day-to-day operations, collaborating efficiently and productively with all team members.

Mastered and integrated new technology and software applications rapidly

Leveraged strong analytical and problem-solving skills to formulate effective solutions for challenging situations.

Contributed to team projects, showcasing capability to collaborate and execute effectively.

Associate Manager

IndusInd Bank
12.2017 - Current
  • The process of conceptualizing and conveying a final product or service worldwide with the hopes of reaching the international marketing community. Different strategies are implemented based on the region the company is marketing to.
  • Department: Trade Operations

Operations Risk Analyst

Citicorp Services India PVT LTD
08.2019 - 06.2023
  • Responsible for the completion of the Business Unit RiskAssessments
  • Develop Risk Mitigation Action Plans
  • Carry out detailed walkthroughs and process mapping toidentify significant risks and controls
  • Undertake the maintenance of Enterprise RiskManagement Risk Register
  • Report key risk and control indicators ofdepartment/business unit
  • Oversee the operational risk incident managementprocess to guarantee that timeliness, integrity, andquality control are maintained
  • Ensure appropriate review of the financial impact ofoperational incidents and root cause and business impact analysis
  • Oversee the consistent implementation of investmentpolicies and procedures
  • Monitor, review, and communicate the impact to the riskprofile of future initiatives, including new product assessments, changes to trading strategies, targeted risk reviews, and major business changes
  • Work together with other organizational line of defense(i.e. Compliance, Internal Audit, etc.)
  • Stay abreast of current industry standards
  • Develop and maintain technical knowledge of systemsand data to ensure optimal use of technology.
  • Department: Third Party Utility

Sr. Business Analyst

Tata Consultancy Services
01.2016 - 12.2017
  • The Anti-Money Laundering Compliance Analyst is responsible for performing AML, CDD, CTF, KYC compliance functions. Such functions include efficient gathering and reviewing of new client information, as well as monitoring financial transactions for existing clients to identify suspicious activities.
  • Reviewing financial statements of the organization and investigating errors, discrepancies, forged/exaggerated information within the documents.
  • Analyzing extensive accounting statements to detect any patterns or trends that present illegal activities or frauds.
  • Preserve track of any suspicious money transfer, dealings or documents.
  • Investigate and assess alerts relating to potential money laundering risks in the organization.
  • Ensure to verify with European Union, FATF Recommendation, OFAC, RBI Guidelines and UN Listing, BAFIN Guidelines.
  • Department: Anti-Money Laundering

Sr. Business Quality Analyst

Royal Bank Of Scotland
02.2015 - 01.2016
  • This role is responsible for performing quality checks as per the applicable sampling methodology and sharing feedback on errors with the processors.
  • Undertake quality check as per applicable sampling methodology within defined timelines and capture the details in quality tool and error log.
  • Share feedback on errors with processors.
  • Ensure accurate quality check of transactions.
  • Department: CQAT (Centralized Quality Assurance Testing)

Business Analyst

Royal Bank Of Scotland
06.2014 - 01.2015
  • A chargeback occurs when a credit card provider or card processing systems provider withdraws funds from a merchant after a customer makes a disputed claim.
  • To check if the customer has any disputes in the transactions using his Plastic Cards through POS or Online Purchase.
  • Follow up the C/H to send back the declaration form to us, which if fails need to Re-debit the Account.
  • Maintained 100% productivity and quality.
  • Cross trained in Confirmations.
  • Department: Fraud Chargeback Operations

Business Analyst

Royal Bank Of Scotland
06.2013 - 05.2014
  • The KYC Analyst is responsible to be satisfied that a prospective customer is who he/she claims to be by verifying their identity and address and also to ensure that sufficient information is obtained on the nature of the activity the customer excepts to undertake and expected, or predictable, pattern of transactions.
  • To verify the account opening documents passes through various NAS checks such as: -
  • Know Your Customer (KYC)
  • Due Diligence
  • Know Your Business (KYB)
  • Business Banking KYC re-verification
  • UN and EU sanctions/sanctioned countries/OFAC
  • High Risk Business customers
  • New Account Sanctioning
  • Ensuring the ID and address verification process is fully adhered. Crucially this to make sure Due Diligence has been undertaken and that the bank will not be exposed to fraud or money laundering by the opening of a new account.
  • Ensure that adequate checks have been undertaken to satisfy Know Your Customer (KYC) and Know Your Business (KYB).
  • Ensuring that appropriate action is undertaken when dealing with any person(s) applying to open an account or connected in any way to an account that may connections with EU and UN sanctioned countries.
  • Ensuring ID and address verification is stamped stating “Certified true copy of the original” which should then be initialed and dated.
  • Responsible for obtaining and completing necessary documents and ensuring that appropriate Know Your Business (KYB) assessments have been undertaken to verify the business authenticity of such business account prior to opening it.
  • Department: Account Opening

Business Analyst

Royal Bank Of Scotland
06.2012 - 05.2013
  • As per the bank policy if customer fails to pay monthly installment for mortgage on due date, then outstanding reports will be produced and reminder letter will be sent to Mortgagor.
  • Handling the master data of Mortgagor
  • To delight the Customers in terms of accuracy, volume handling and on- time delivery
  • Responsible for production and Quality status for the team
  • Department: Mortgage Unpaid

Education

Bachelor of Commerce - undefined

Bharathidasan University
Tiruchirappalli, India
01.2012

XII Standard - undefined

National College Hr. Sec School
Tiruchirappalli, India
01.2009

X Standard - undefined

National College Hr. Sec School
Tiruchirappalli, India
01.2007

Skills

Good Communication

DECLARATION

I, Shiyam Laxman, hereby affirm that all the details furnished above are true and correct to best of my knowledge and belief. Place: Signature Date: (Shiyam Laxman)

Timeline

Lead - Profile Maintenance Citi Staffing Office

Citi Corp Services
07.2023 - Current

Operations Risk Analyst

Citicorp Services India PVT LTD
08.2019 - 06.2023

Associate Manager

IndusInd Bank
12.2017 - Current

Sr. Business Analyst

Tata Consultancy Services
01.2016 - 12.2017

Sr. Business Quality Analyst

Royal Bank Of Scotland
02.2015 - 01.2016

Business Analyst

Royal Bank Of Scotland
06.2014 - 01.2015

Business Analyst

Royal Bank Of Scotland
06.2013 - 05.2014

Business Analyst

Royal Bank Of Scotland
06.2012 - 05.2013

Bachelor of Commerce - undefined

Bharathidasan University

XII Standard - undefined

National College Hr. Sec School

X Standard - undefined

National College Hr. Sec School
Shiyam Laxman