Evaluated loan requests and documents to verify accuracy and completeness.
Proactively identified solutions for customers experiencing credit issues.
Monitored pipelines to track and log status of loans.
Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Maximized team productivity through regular training sessions and performance evaluations.
Assisted customers with completing loan applications and other paperwork.
Processed loan applications and monitored progress from start to finish.
Developed and maintained relationships with customers, lenders and other third parties.
Approved loan applications based on customer creditworthiness and provided detailed financial advice.
Assessed loan portfolios for compliance with underwriting policies.
Established plans and payoffs for customers' loans, prioritizing control of overall costs.
Cultivated interpersonal skills by building positive relationships with others.
Excellent communication skills, both verbal and written.
Self-motivated, with a strong sense of personal responsibility.
Paid attention to detail while completing assignments.
Provided professional services and support in a dynamic work environment.
Delivered services to customer locations within specific timeframes.
Team Leader
SBI (CARDS PVT LTD)
Raipur
03.2021 - 08.2021
Evaluated customer needs and feedback to drive product and service improvements.
Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Built strong relationships with customers through positive attitude and attentive response.
Aligned team goals and objectives with organizational strategy, aiding business growth.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Contributed to the development of company-wide best practices by actively participating in leadership meetings and sharing insights from the team''s experiences.
Launched quality assurance practices for each phase of development.
Sales and operations ( OEC) Oppo experience consultant
OPPO (MPCG DIGITAL SYSTEM PVT LTD)
Raipur
09.2018 - 02.2021
Responsible to achieve the daily and monthly targets.
Enhanced client satisfaction by delivering customized consulting services tailored to individual needs.
Wrote engaging and successful marketing, advertising, and website copy.
Utilized specialized software to capture and process data.
Developed and maintained positive relationships with community via email, telephonic and face-to-face outreach.
Created and distributed surveys for data collection and analysis.
Tracked key metrics and developed spreadsheets and data models.
Tracked key performance indicators to measure success of campaigns.
Researched and evaluated potential new markets and products.
Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers.
Worked with internal matrix partners to triage issues and submit work requests.
Branch relationship executive
SBI CARDS PVT LTD
Raipur
03.2018 - 07.2018
Conducted financial analysis for loan applications, ensuring accurate risk assessment and timely processing of requests.
Utilized resources to seek out sellers and match with buyers.
Increased daily sales by 10% by upselling banking products and financial services to customers.
Met with members to understand goals and recommend solutions to fit specific needs.
Sales officer
DAU TWO WHEELER AGENCY
Raipur
03.2017 - 12.2017
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Collaborated with marketing team to develop promotional materials to boost product visibility.
Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
Negotiated contracts successfully, securing profitable deals for the company.
Enhanced profitability by developing pipelines utilizing marketing and sales strategies.