Boggan Shmoine
Indianapolis
Summary
Proactive QMA/Scheduling Coordinator with extensive experience in managing appointment calendars and resolving scheduling conflicts. Expertise in utilizing advanced software tools and fostering a positive work environment. Strong skills in schedule management, staff coordination, and communication, bringing a collaborative approach to enhance team efficiency and productivity.
Working under a licensed nurse as a QMA to administer medications to patients, observing and reporting reactions and side effects to medications.
Overview
10
10
years of professional experience
Work History
QMA/Scheduling Coordinator
Traditions At Brookside
12.2021 - Current
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.
- Worked with manager and supervisor to plan and coordinate production schedules.
QMA/PRECEPTOR/Staffing Coordinator
Trilogy Health Services
08.2014 - 08.2023
- Collaborated with other preceptors and instructors to enhance cna experience.
- Volunteered personal instruction and training to medical cna through job shadowing and professional development.
- Promoted cna growth by providing consistent feedback on assignments.
- Advocated for importance of self-care among healthcare professionals, leading by example and encouraging balanced approach to work and personal life.
Education
High School Diploma -
Lawrence North
7802 Hague Rd, Indianapolis, IN06.1990
Skills
- Problem-Solving
- Strong Work Ethic
- Data Entry
- Customer relations understanding
- Verbal and written communication
- Teamwork and Collaboration
- Time management skills
- Attention to Detail
- Schedule Management
- Staff Coordination
- Scheduling
- Customer Service
- Team Leadership
Timeline
QMA/Scheduling Coordinator
Traditions At Brookside
12.2021 - Current
QMA/PRECEPTOR/Staffing Coordinator
Trilogy Health Services
08.2014 - 08.2023
High School Diploma -
Lawrence North
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