Hi, I’m
Shoaib Shaikh
Mira Road,Maharashtra
Summary
Commerce graduate with over 17 years of experience across Indian and U.S. banking sectors. Skilled in advanced reporting services for channel broadcasters using Microsoft Excel and Open Office 365. Trained on Doc Intake reconciliation and post-reconciliation reporting for onshore clients, and subsequently certified 20 offshore team members in these processes. Successfully led and supervised the entire reconciliation process.
Overview
17
years of professional experience
1
Certification
Work History
String Information Services Private Limited (SitusAmc)
Collateral Underwriter & Closing Disclosure
06.2021 - Current
Job overview
- Recruited to serve as a Collateral Underwriter & Closing Disclosure specialist for a Residential Home Mortgage Company, focusing on the USA Home Mortgage process.
- Conducted core document reviews, including Appraisals, Verification of Employment (VOE), Homeowner Insurance, Closing Disclosures, Notes, 1003s, Title Commitments, Deeds of Trust, Warranty Deeds, Flood Insurance, Flood Certificates, and Mortgage Insurance Certificates, ensuring all documents were signed and dated by borrowers on the closing date.
- Utilized advanced Microsoft Excel skills to manage the critical Custodian DI Reconciliation Report, a key component in the collateral risk management process, and prepared reports according to business requirements.
- Led a team by assigning daily activities, monitoring progress, and ensuring adherence to deadlines.
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
Gracenote (A NIELSEN COMPANY)
Sr. M.I.S Executive
09.2016 - 06.2021
Job overview
- Recruited to support Channel Broadcasters in Brazil, Argentina, and India, enhancing operational efficiency.
- Trained new hires on Microsoft Excel and other relevant tools, improving team productivity and accuracy.
- Managed and standardized incoming program schedule data from channel companies in various file formats.
- Converted and integrated schedules into a standardized format for system upload, ensuring accurate program display for subscribers.
- Trained new employees on using MIS tools effectively, ensuring seamless integration into team's workflows.
Sutherland Mortgage Services
Post Processor
01.2015 - 06.2015
Job overview
- Processed conventional, FHA, and VA loans in adherence to various processing guidelines and company policies.
- Reviewed and verified borrower information including income, credit reports, employment history, property appraisals, and title insurance to prepare comprehensive loan applications for underwriting.
- Collected and validated credit documentation from customers and third-party vendors to support loan approval decisions.
- Ensured accuracy by cross-checking information with employers and credit bureaus.
- Registered loans in loan origination system, completed relevant data fields, and maintained system accuracy.
- Set up and verified loan data against source documents before submission to underwriting.
- Prepared daily and monthly Production MIS, Attendance MIS, and Incentives MIS reports using Microsoft Excel.
- Received and reviewed incoming documents and materials.
- Demonstrated flexibility when adapting to new processes or guidelines while maintaining consistently high levels of productivity.
Altisource
Collateral Underwriter
12.2012 - 01.2015
Job overview
- Recruited to serve as a Collateral Underwriter (US Process) at a Mortgage Company.
- Conducted core document reviews focusing on property type, value, and usage, ensuring compliance with established guidelines.
- Analyzed mortgage details and provided risk assessments and recommendations.
- Evaluated borrowers' management of current and past debts.
- Assessed borrowers' employment history, income, existing debt, and assets.
- Reviewed each loan comprehensively from a holistic perspective.
- Maintained thorough knowledge of all types of mortgage documents.
- Addressed and resolved backlog cases resulting from high volume workloads.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
TATA CONSULTANCY SERVICES - CITI Bank U.S Process
Consultant
01.2011 - 12.2012
Job overview
- Hired to serve clients in Citi Bank's Bankruptcy Department.
- Audited missing payments by cross-referencing Trustee ledgers.
- Communicated with client attorneys regarding bankruptcy-related delinquencies and defaults through phone and email.
- Coordinated with US Government State Bankruptcy Trustees to clarify Bankruptcy plans via voice and email.
- Provided case clarifications and assistance to US clients.
- Implemented various quality improvement processes.
- Maintained and updated daily and monthly Attendance MIS and Incentives MIS reports using Microsoft Excel.
What's on India
Broadcaster Service
06.2010 - 01.2011
Job overview
- Recruited to provide service to Broadcaster like Airtel, Hathway, D2H, Reliance Big T.V, and Tata Sky
- Get a Fixed-Point Chart (Program Schedule) form the All-Channel Company & to prepare CSV File For all Broadcaster so that Programs can be displayed for the Subscribers
- To monitor T.V to check whether the schedule program is running on proper Airtime.
ICICI Bank
Consultant
03.2009 - 06.2010
Job overview
- Worked with ICICI Bank as a Consultant for 15 months in MIS Department
- Recruited to provide service to business user in Auto Loan department for their analysis
- To generate Auto Loan report for Business users
- Involved in preparing Daily reports like Penetration MIS, ICICI SECURITY MIS, Auto Loan Disbursal MIS, Program MIS, Dialer Dump MIS, Mumbai branch MIS, SMS Leads MIS, Zone wise Snapshot, Contest MIS & Dealer MIS
- Understanding business requirement as per users and publishing it to them.
ICICI Bank
Consultant
05.2007 - 11.2008
Job overview
- Worked with ICICI Bank as Consultant for 17 months in MIS Department
- Recruited to provide service to Business Users (BIU Dept.) for their analysis
- To generate Credit Cards, report for Business Users
- Involved in preparing reports for Cash, PLCC, EMI, Merchant EMI Dashboard, Cash Dashboard, Big Bazaar Dashboard, Kingfisher Dashboard, U.K remittance Sri Lanka Dashboard etc.
- Understanding business requirement as per users and publishing it to them.
Education
Thakur Degree College, Mumbai UniversityMumbai
T.Y.B. Com
01.2005
Skills
- Creating complex reports & Pivot charts on Microsoft Excel, Open Office 365
- Completed Advance Microsoft Excel Certification from Skill Nation
- Trained on Doc Intake reconciliation and post-reconciliation reporting for onshore clients, then successfully trained and certified 20 offshore team members, overseeing the seamless transition of the entire process from onshore to offshore
- Quality check of the deliverables
- Team Lead
- Tracking, Maintaining & Reporting deliverables to the higher management
- Thorough knowledge of USA residential home mortgage documentation verification process
- Strategic resource planning
- Generating incentive reports for the entire team
Certification
Advance Excel certified from Skill Nation
Languages
English
Hindi
Urdu
Marathi
Personal Information
- Title: Management Information System (MIS Analyst) and Junior Underwriter (USA Home Residential Mortgage)
- Date of Birth: 06/28/83
- Nationality: Indian
- Marital Status: Married
Received Extra Miler Award for successful Transition from Onshore to Offshore.
Selected as the sole expert for Doc Intake and Post-Reconciliation reporting, successfully training and certifying 20 team members on live files and ensuring their proficiency.
Timeline
Collateral Underwriter & Closing Disclosure
String Information Services Private Limited (SitusAmc)
06.2021 - Current
Sr. M.I.S Executive
Gracenote (A NIELSEN COMPANY)
09.2016 - 06.2021
Post Processor
Sutherland Mortgage Services
01.2015 - 06.2015
Collateral Underwriter
Altisource
12.2012 - 01.2015
Consultant
TATA CONSULTANCY SERVICES - CITI Bank U.S Process
01.2011 - 12.2012
Broadcaster Service
What's on India
06.2010 - 01.2011
Consultant
ICICI Bank
03.2009 - 06.2010
Consultant
ICICI Bank
05.2007 - 11.2008
Thakur Degree College, Mumbai University
T.Y.B. Com
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