Shobana A
Chennai
Summary
Business intelligence and data management specialist with over eighteen years of experience leading teams in the design, development, and maintenance of BI projects. Proficient in Power BI, Cognos, Domo, Oracle, and MS SQL, with a strong background in business analysis and quality assurance. Currently serving as lead technical BI analyst and Cognos administrator for a major project with Flagstar Bank, utilizing agile methodologies and Jira for project tracking. Extensive knowledge of retail banking and insurance sectors, ensuring effective project delivery and team management.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead Technical BI Analyst and Cognos Administrator
Advantage One (Flagstart Bank)
Chennai
2025.03 - 2026.03
- Assisted in development cycles, including requirements gathering, design, testing, and support.
- Interacted with users to collect and clarify requirements.
- Designed and unit-tested Power BI and Cognos reports.
- Created models in Framework Manager and executed ETL processes in Cognos Data Manager.
- Performed duties as a Cognos administrator.
- Contributed to maintenance and support of production systems.
- Scheduled and monitored tools using Tidal and managed ticketing through ServiceNow.
Business Analyst
Trimble Technologies
Chennai
2016.08 - 2024.10
- Assisted in developing requirements, designing systems, testing applications, and providing support.
- Collaborated with users to gather and clarify requirements for projects.
- Designed, developed, and unit-tested reports using Power BI, Cognos, and Domo tools.
- Documented process flows and created user manuals to support effective change management.
Business Analyst
CTS (First Data Voice Services)
Chennai
2013.08 - 2016.08
- Supported end-to-end report development lifecycle including requirements, design, development, testing, and support.
- Assisted in creating functional and technical specifications for projects.
- Contributed to the development of Cognos reports and Framework Manager models.
Business Analyst
TCS (Morgan Stanley)
Chennai
2012.04 - 2013.07
- Assisted in creating Cognos reports and developing Framework Manager models for enterprise reporting.
- Supported implementation of security measures, performance tuning, and automated report scheduling.
- Contributed to maintenance and optimisation of reporting frameworks to aid business operations.
Business Analyst
TCS (Nokia India)
Chennai
2010.11 - 2012.03
- Assisted in gathering requirements for reporting solutions.
- Supported the development of reporting tools for manufacturing metrics monitoring.
- Helped optimise report delivery performance and provided UAT support.
Business Analyst
TCS (The Nielsen Company)
Chennai
2009.09 - 2010.10
- Assisted in developing BI reports and metadata models to support media analytics reporting.
- Helped implement advanced reporting features such as drill-through prompts and automation.
- Contributed to enhancing the efficiency of analytics processes through effective reporting solutions.
Business Analyst
TCS (Elemental Data Strategy)
Chennai
2008.04 - 2009.08
- Assisted in developing reporting solutions to enhance audience analytics.
- Supported automated report generation for improved efficiency.
- Facilitated testing of ETL processes and validated data accuracy.
Education
MBA. - Human Resources
Symbiosis Centre for Distance Learning
Pune, India01.2011
B.Tech. - Information technology
St.Joseph’s College of Engineering
Chennai, India01.2007
Skills
- Requirements gathering
- Data visualization
- ETL processes
- Report development
- Framework Manager
- Business analysis
- Stakeholder collaboration
- Change management
- Quality assurance
- Problem solving
- User support
- Process optimization
- Time management
- Power BI and Domo BI tools
- IBM Cognos and Framework Manager
- Data management and ETL processes
- Report and Query Studio
- Event Studio and Campaigns
- SQL Server and MySQL
- Agile and Waterfall methodologies
- Data fusion and analytics
- Customer relationship management
- Technical troubleshooting
Certification
- IBM Certified Developer - Cognos 8/10 BI Reports
- IBM Certified Developer - Cognos 8/10 BI Meta Data Models
- IBM Cognos 10 BI Administrator
- ORACLE 9i – SQL
- ORACLE 9i - PL/SQL
Timeline
Lead Technical BI Analyst and Cognos Administrator
Advantage One (Flagstart Bank)
2025.03 - 2026.03
Business Analyst
Trimble Technologies
2016.08 - 2024.10
Business Analyst
CTS (First Data Voice Services)
2013.08 - 2016.08
Business Analyst
TCS (Morgan Stanley)
2012.04 - 2013.07
Business Analyst
TCS (Nokia India)
2010.11 - 2012.03
Business Analyst
TCS (The Nielsen Company)
2009.09 - 2010.10
Business Analyst
TCS (Elemental Data Strategy)
2008.04 - 2009.08
MBA. - Human Resources
Symbiosis Centre for Distance Learning
B.Tech. - Information technology
St.Joseph’s College of Engineering